BackgroundIndonesia introduced a universal National Health Insurance (NHI) programmeJaminan Keseh... more BackgroundIndonesia introduced a universal National Health Insurance (NHI) programmeJaminan Kesehatan Nasional(JKN) in 2014. However, challenges in timely consultation and access to health services resulted in the introduction of formal and informal patient navigation initiatives which facilitates access for patients. Informal patient navigation may emerge from the gaps in the services of the formal patient navigation. This study assesses how threeinformalnon-government patient navigation initiatives emerged, are organised, operate and interact with JKN authorities to enhance patient empowerment and JKN responsiveness.MethodsThis was a qualitative study comprising of document review, semi-structured interviews with key stakeholders and direct observations at JKN-contracted health facilities. Data was analysed deductively and inductively using Molyneuxet al’s accountability assessment framework to assess context, content, and process of the informal patient navigation initiatives.Res...
The impacts of the Covid19 pandemic are not only limited to the health sector. It also affects ec... more The impacts of the Covid19 pandemic are not only limited to the health sector. It also affects economic growth and more importantly our social fabrics. Due to its extensive impacts, governments especially in low-middle-income countries are facing tremendous challenges in mitigating covid19. In Indonesia, the government’s efforts in mitigating the impact of covid19 have been criticized for being inadequate, ineffective, and too late. The number of covid19 victims has surpassed 70,000 cases and economic growth is contracted significantly. One important element of the government’s effort during the pandemic is mobilizing social capital to support the government’s efforts. Theoretically, community-based activities and mobilization of social capital during outbreaks are positive attributes. The emergence of volunteers and mutual aid initiatives are generally considered good examples of social capital mobilization. However, this article highlights a different angle to the relationship bet...
Proceedings of the Proceedings of the 4th International Conference on Indonesian Social and Political Enquiries, ICISPE 2019, 21-22 October 2019, Semarang, Central Java, Indonesia, 2020
Proceedings of the 1st Tidar International Conference on Advancing Local Wisdom Towards Global Megatrends, TIC 2020, 21-22 October 2020, Magelang, Jawa Tengah, Indonesia, 2021
Public services in Indonesia have changed drastically due to COVID-19 Pandemic. However, the digi... more Public services in Indonesia have changed drastically due to COVID-19 Pandemic. However, the digitalization of public services has started to become a new trend as part of innovation. Many institutions improvise in providing public services by improving existing electronic-based public services. This study aims to describe the various digital transformation forms of public services and the main factors influencing success. This factor is the technological infrastructure that supports the implementation of electronic-based public services. Thus, this paper shows that digital transformation is strongly influenced by the availability of applications and social media that are forced to accommodate various online routines, including the provision of public services.
The Covid-19 pandemic that attacks most countries in the world, including Indonesia, shows an inc... more The Covid-19 pandemic that attacks most countries in the world, including Indonesia, shows an increase over time and causes more casualties and material losses, which have implications for social, economic and social welfare aspects. In accordance with the President's instructions, the policy to prevent the spread of Covid-19 has become the autonomy of each local government in Indonesia. Local governments are expected to realize the urgency of data transparency for the public in their policies because data transparency is one form of government accountability in realizing Good Governance. In this study, the researcher wanted to examine the implementation of good governance in the aspect of data transparency in Central Java province related to Covid-19. Central Java Province is a province that is in the top seven with the highest number of Covid-19 sufferers in Indonesia (update data until July 10, 2020). In this study, researcher’s processed big data from 36 online mass media ar...
High positivity rate of COVID-19 in Indonesia leads to the creation of government policies to lim... more High positivity rate of COVID-19 in Indonesia leads to the creation of government policies to limit human mobility. One of the sectors most affected by these policies is the tourism sector. In 2019, tourism sector contributed approximately US$ 15 billion. However, income from this sector has fallen by up to 90% due to the sharp decrease of tourist arrivals during the pandemic. One of the tourism sectors that has experienced a significant impact due to COVID-19 is community based tourism especially water-based tourism. This study examines adaptation policies taken by the community-based tourism sector, namely Umbul Ponggok and Tawangmangu in response to the pandemic. In this research, we adopt the IPCC definition of climate adaptation. IPCC defines adaptation as special acts, systematic change, as well as institutional reform induced by the volatility of climate. We are particularly interested in how community-based tourism sector restructures and reorganizes its operation and how th...
The Covid19 pandemic has changed society's spatial practices substantially. Large-scale socia... more The Covid19 pandemic has changed society's spatial practices substantially. Large-scale social restrictions, lockdowns, and the obligation to wear masks have changed the way humans relates to each other personally and politically. This article discusses how the pandemic has shaped civic space of women activists and how women activists maintain and create civic space amid the pandemic and democratic regression. The data source of the article is collected through online survey of 20 women activists and in-depth online interviews. The results show that civil society organizations in Indonesia are under immense pressure due to pandemic and democratic regression. For civil society organizations, their space is limited by various legal regulations and various violence and stigma aimed at civil society activists. More than that, for women activists the pandemic also provides additional domestic burdens which make the space for women activists increasingly limited. In the midst of thes...
BackgroundIndonesia introduced a universal National Health Insurance (NHI) programmeJaminan Keseh... more BackgroundIndonesia introduced a universal National Health Insurance (NHI) programmeJaminan Kesehatan Nasional(JKN) in 2014. However, challenges in timely consultation and access to health services resulted in the introduction of formal and informal patient navigation initiatives which facilitates access for patients. Informal patient navigation may emerge from the gaps in the services of the formal patient navigation. This study assesses how threeinformalnon-government patient navigation initiatives emerged, are organised, operate and interact with JKN authorities to enhance patient empowerment and JKN responsiveness.MethodsThis was a qualitative study comprising of document review, semi-structured interviews with key stakeholders and direct observations at JKN-contracted health facilities. Data was analysed deductively and inductively using Molyneuxet al’s accountability assessment framework to assess context, content, and process of the informal patient navigation initiatives.Res...
The impacts of the Covid19 pandemic are not only limited to the health sector. It also affects ec... more The impacts of the Covid19 pandemic are not only limited to the health sector. It also affects economic growth and more importantly our social fabrics. Due to its extensive impacts, governments especially in low-middle-income countries are facing tremendous challenges in mitigating covid19. In Indonesia, the government’s efforts in mitigating the impact of covid19 have been criticized for being inadequate, ineffective, and too late. The number of covid19 victims has surpassed 70,000 cases and economic growth is contracted significantly. One important element of the government’s effort during the pandemic is mobilizing social capital to support the government’s efforts. Theoretically, community-based activities and mobilization of social capital during outbreaks are positive attributes. The emergence of volunteers and mutual aid initiatives are generally considered good examples of social capital mobilization. However, this article highlights a different angle to the relationship bet...
Proceedings of the Proceedings of the 4th International Conference on Indonesian Social and Political Enquiries, ICISPE 2019, 21-22 October 2019, Semarang, Central Java, Indonesia, 2020
Proceedings of the 1st Tidar International Conference on Advancing Local Wisdom Towards Global Megatrends, TIC 2020, 21-22 October 2020, Magelang, Jawa Tengah, Indonesia, 2021
Public services in Indonesia have changed drastically due to COVID-19 Pandemic. However, the digi... more Public services in Indonesia have changed drastically due to COVID-19 Pandemic. However, the digitalization of public services has started to become a new trend as part of innovation. Many institutions improvise in providing public services by improving existing electronic-based public services. This study aims to describe the various digital transformation forms of public services and the main factors influencing success. This factor is the technological infrastructure that supports the implementation of electronic-based public services. Thus, this paper shows that digital transformation is strongly influenced by the availability of applications and social media that are forced to accommodate various online routines, including the provision of public services.
The Covid-19 pandemic that attacks most countries in the world, including Indonesia, shows an inc... more The Covid-19 pandemic that attacks most countries in the world, including Indonesia, shows an increase over time and causes more casualties and material losses, which have implications for social, economic and social welfare aspects. In accordance with the President's instructions, the policy to prevent the spread of Covid-19 has become the autonomy of each local government in Indonesia. Local governments are expected to realize the urgency of data transparency for the public in their policies because data transparency is one form of government accountability in realizing Good Governance. In this study, the researcher wanted to examine the implementation of good governance in the aspect of data transparency in Central Java province related to Covid-19. Central Java Province is a province that is in the top seven with the highest number of Covid-19 sufferers in Indonesia (update data until July 10, 2020). In this study, researcher’s processed big data from 36 online mass media ar...
High positivity rate of COVID-19 in Indonesia leads to the creation of government policies to lim... more High positivity rate of COVID-19 in Indonesia leads to the creation of government policies to limit human mobility. One of the sectors most affected by these policies is the tourism sector. In 2019, tourism sector contributed approximately US$ 15 billion. However, income from this sector has fallen by up to 90% due to the sharp decrease of tourist arrivals during the pandemic. One of the tourism sectors that has experienced a significant impact due to COVID-19 is community based tourism especially water-based tourism. This study examines adaptation policies taken by the community-based tourism sector, namely Umbul Ponggok and Tawangmangu in response to the pandemic. In this research, we adopt the IPCC definition of climate adaptation. IPCC defines adaptation as special acts, systematic change, as well as institutional reform induced by the volatility of climate. We are particularly interested in how community-based tourism sector restructures and reorganizes its operation and how th...
The Covid19 pandemic has changed society's spatial practices substantially. Large-scale socia... more The Covid19 pandemic has changed society's spatial practices substantially. Large-scale social restrictions, lockdowns, and the obligation to wear masks have changed the way humans relates to each other personally and politically. This article discusses how the pandemic has shaped civic space of women activists and how women activists maintain and create civic space amid the pandemic and democratic regression. The data source of the article is collected through online survey of 20 women activists and in-depth online interviews. The results show that civil society organizations in Indonesia are under immense pressure due to pandemic and democratic regression. For civil society organizations, their space is limited by various legal regulations and various violence and stigma aimed at civil society activists. More than that, for women activists the pandemic also provides additional domestic burdens which make the space for women activists increasingly limited. In the midst of thes...
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Papers by Retna Hanani