To conclude this paper, commonalities and differences between human relations and behavioral will... more To conclude this paper, commonalities and differences between human relations and behavioral will be presented. There are four major commonalities between human relations and behavioral management theories (zeepedia.com, n.d). Firstly, both focus on motivation of people. Secondly, both emphasize on the clarity of communication. Next, they emphasize on the interpersonal relationship on how people relate with each other. Lastly, both look at the behavior of people in the group and individual behavior. Main difference between human relations and behavioral approaches is that behavioral management theory is an improvement over the human relations thinking. There are 8 core reasons for this statement. Firstly is the focus of study. Human relations study only psychological needs of people, supervision styles, working conditions, interpersonal relations and communication whereas behavioral cover in-depth on these areas according to organizational and managerial aspects. Secondly, 2 0 1 F human relations assumptions are too general, unverifiable about human nature h olding " social man " view whereas behavioral understood the factual nature of individuals and their behavior-holding " self-actualizing " model. Another difference is on human essentials. Human relations believed people only have social needs but behavioral stated individuals as different from one another and dynamic with respect to their needs and attitudes; emphasize both social and psychological needs. 2 0 1 F In terms of organization characteristics, human relations organization is purely social system whereas the organization of behavioral approach is socio-technical systems, which are required to accomplish a set of individual, social and corporate (economic) goals. The fifth difference is satisfaction and productivity, employee satisfaction of human relations is achieved through economic and other incentives which will lead to higher productivity whereas in order to generate higher productivity in behavioral, the employee satisfaction is a matter of a set of factors including fulfillment of social and self-actualization needs as well as high morale and participative management. Next difference is on conflict and problem solving, conflict, competition and disagreement are to be avoided or should always be resolved in human relations. In contrast, conflict is not always bad in behavioral as it may be constructive too; it is inevitable and may not always be resolved. In terms of the role of the manager, human relations manager is controller which include responsibility for maintenance of the human system meanwhile the managers of behavioral approach are developer and facilitator of the performance of the socio-technical system. The last core reason for behavioral approach is an improvement over human relations is the nature of approaches. Human relations is criticized for
To conclude this paper, commonalities and differences between human relations and behavioral will... more To conclude this paper, commonalities and differences between human relations and behavioral will be presented. There are four major commonalities between human relations and behavioral management theories (zeepedia.com, n.d). Firstly, both focus on motivation of people. Secondly, both emphasize on the clarity of communication. Next, they emphasize on the interpersonal relationship on how people relate with each other. Lastly, both look at the behavior of people in the group and individual behavior. Main difference between human relations and behavioral approaches is that behavioral management theory is an improvement over the human relations thinking. There are 8 core reasons for this statement. Firstly is the focus of study. Human relations study only psychological needs of people, supervision styles, working conditions, interpersonal relations and communication whereas behavioral cover in-depth on these areas according to organizational and managerial aspects. Secondly, 2 0 1 F human relations assumptions are too general, unverifiable about human nature h olding " social man " view whereas behavioral understood the factual nature of individuals and their behavior-holding " self-actualizing " model. Another difference is on human essentials. Human relations believed people only have social needs but behavioral stated individuals as different from one another and dynamic with respect to their needs and attitudes; emphasize both social and psychological needs. 2 0 1 F In terms of organization characteristics, human relations organization is purely social system whereas the organization of behavioral approach is socio-technical systems, which are required to accomplish a set of individual, social and corporate (economic) goals. The fifth difference is satisfaction and productivity, employee satisfaction of human relations is achieved through economic and other incentives which will lead to higher productivity whereas in order to generate higher productivity in behavioral, the employee satisfaction is a matter of a set of factors including fulfillment of social and self-actualization needs as well as high morale and participative management. Next difference is on conflict and problem solving, conflict, competition and disagreement are to be avoided or should always be resolved in human relations. In contrast, conflict is not always bad in behavioral as it may be constructive too; it is inevitable and may not always be resolved. In terms of the role of the manager, human relations manager is controller which include responsibility for maintenance of the human system meanwhile the managers of behavioral approach are developer and facilitator of the performance of the socio-technical system. The last core reason for behavioral approach is an improvement over human relations is the nature of approaches. Human relations is criticized for
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