As one of the garment producers in the world, Indonesia continues to strive to increase its compe... more As one of the garment producers in the world, Indonesia continues to strive to increase its competitive advantage in the current growth and development. Various factors can influence the improvement of competitive advantage in the garment sector. This study investigates the competitive advantage in the garment sector as influenced by supply chain strategy and supplier environment, moderated by environmental uncertainty in garment companies in West Java. The population of this study was 250 garment companies, and the sample was 152 respondents. Data were collected through questionnaires and analyzed using Partial Least Square (PLS). The findings of this study are (1) supply chain strategy is positively influenced by supplier environment; (2) competitive advantage is influenced by supplier environment and supply chain strategy; and (3) environmental uncertainty can moderate supplier environment and supply chain strategy in influencing competitive advantage.
Hospitality has been part of our life especially for travel on tourism, since early days of civil... more Hospitality has been part of our life especially for travel on tourism, since early days of civilization to the current digital age civilization. Hotel Hospitality Digital Marketing gave birth to a lot of aspects from tech to marketing development, from AI tech advancement to Sustainable Marketing. Yet, it’s not enough to embrace the future due to facing pandemic. Therefore, a different method developed during post-pandemic regulation is S-D logic with the aid of customer commitment. While it is good to find a different method, we should also recognize the current struggle of exploitative system in order to embrace the future. There, we could handle human, nature, and AI properly and work towards the future of Hotel Hospitality Digital Marketing.
Jurnal Manajemen Bisnis Transportasi dan Logistik, 2017
The objective of this research is to find out the effect of bus fleet maintenance towards the ope... more The objective of this research is to find out the effect of bus fleet maintenance towards the operational stability in PT. Primajasa. Data collection methods applied in this research were field research and library study. Data were analyzed by using simple regression analysis techniques, coefficient correlation analysis, coefficient determinant, and hypothesis testing. The result of the research shows that the linier regression equation Y = 5.603 + 0.880 X. In every increase of bus fleet maintenance, it is followed by an increase in operation stability in 0.880 in constants of 5.603. The correlation coefficient of bus fleet maintenance towards the operation stability is positive and strong in 0.710. The correlation of bus fleet maintenance towards the operation stability is strong and positive since it is affected by operational stability of 50.4% while the 49.6% are affected by other factors.
Review of International Geographical Education Online, Aug 21, 2021
Payment using a card is one of the solutions in stopping the spread of Covid-19. Co-branded card... more Payment using a card is one of the solutions in stopping the spread of Covid-19. Co-branded cards provide many benefits for consumers, such as providing discounted and others privileges for the consumers. The number of credit cards in circulation in Indonesia seems to be increasing amid the spread of the corona virus, and this has an impact on consumer behavior in using cards. This study wants to determine consumers in Indonesia in using co-branded card, this study investigated the key antecedents of customers' behavioral intentions in using co-branded cards with the Ajzen's Theory of Planned Behavior (TPB) framework. Data were collected via questionnaire from a sample of 320 respondent in Indonesia, with the quantitative approach using Structural Equation Modeling, by Lisrel program. The empirical findings suggest that consumer’s attitude toward behavior, consumer’s subjective norms and consumer’s perceived behavioral control are all positively and significantly correlated with the consumer’s behavior intention in using a co-branded card.
Jurnal Manajemen Bisnis Transportasi dan Logistik, 2019
ABSTRACT Increasing mobility of human activities requires transportation modes to be more reliabl... more ABSTRACT Increasing mobility of human activities requires transportation modes to be more reliable. The technology offered by online transportation service providers is a new technology in the transportation service industry which can grow rapidly. The technology offered also changes the way consumers use transportation services. This phenomenon also has a major impact on the transportation industry and requires the government to immediately improve regulations on transportation services. Along with consumer behavior that is increasingly digital and more dependent on the internet for daily activities such as information retrieval, shopping, and business transactions, making business both local and foreign begin to present online application-based transportation. The purpose of this study is to analyze and determine the social challenges of transportation and the drivers’ growth in online application-based transportation in Indonesia and their influence on government policy. The population was all application users based on online transportation, and obtained as many as 240 respondents gave responses to the questionnaire. Data were collected by interviews, questionnaires and documentation studies, variables studied using a Likert scale. The questionnaire was first tested using validity and reliability testing, analyzed by SEM analysis. The results found in the hypothesis testing of this study are: simultaneously, the social challenges of transportation and the growth of online application-based transportation have a positive and significant influence on government policy. Partially, the online application-based transportation challenge variables in Indonesia have a significant influence on government policy variables, so that they have a positive and significant influence. Partially, the online application-based transportation growth variable has a significant influence on government policy variables, so it has a positive and significant influence. Based on the 11 Goodness of Fit (GOF) criteria models above, the research model has a fairly good model. This means that the measurement model obtained from the data is in accordance with the research hypothesis. This is because of the 11 criteria, there are 8 criteria that have been fulfilled.
Jurnal Manajemen Bisnis Transportasi dan Logistik, 2018
ABSTRACT The study aims to investigate factors that affect customers’ decision in buying an air... more ABSTRACT The study aims to investigate factors that affect customers’ decision in buying an aircraft ticket by online travel agent. Due to the technological change, especially the use of internet, aircraft companies developed online system for tickets purchasing method. Passengers are able to buy tickets through online. The data of this study was taken from scheduled domestic airline passengers in Java Island especially in four big cities, such as Jakarta, Bandung, Yogyakarta, and Solo. There were 327 passengers as samples. The study was conducted from June to August 2017. Qualitative approach with T test was used as a method. The result shows that price, easiness, and comfort have positive significant impact toward customers’ trust. Price and easy access have positive impact of customers’ decision while comfort does not give significant impact of customers’ decision in the variable of customers’ decision making.
The development of the world of technology is now rapidly entering various fields. Information Te... more The development of the world of technology is now rapidly entering various fields. Information Technology (IT) has become a major factor and is widespread in various sectors. Information Technology (IT) is a driver of utilization in all aspects so that more and more companies are trying to improve their business, especially in the field of goods transportation services that are closely related to information technology (IT). However, some companies still carry out their business activities manually, as in handling Delivery Orders (DO). This causes high operational costs for the company. The DO Online system is present to facilitate companies in handling Delivery Order documents in import activities. After implementing DO Online, the transfer of documents becomes faster, the process of dispensing goods at the terminal becomes faster, in terms of security because it is easily monitored by the company and can minimize errors that arise in processing Delivery Order data, this can play a role in the company’s operational efficiency. This research was conducted using a qualitative approach because it will explain clearly and deeply the activities that have been carried out. In this study, we will discuss the implementation of Delivery Order Online as an effort for the operational efficiency of the company. The answers to this paper are obtained by analyzing data from Freight Forwarding companies and terminal companies for loading and unloading goods that have implemented an Online Delivery Order system. The results of this study are expected to be a consideration for implementing import activities.
This research aimed to analyze the damaged products at PT. SIGNORE, Tangerang, Indonesia. A Fish ... more This research aimed to analyze the damaged products at PT. SIGNORE, Tangerang, Indonesia. A Fish Bone Diagram was drawn to determine the factor that causes defective products. Then, an action plan including the concept of the Five M checklist, 5W + 1H (What, Why, Where, When, Who, How) and seven new tools of the corrective action plan, labor, machinery, materials, methods and environment were developed. The purpose of this study was to analyze the damage to a product because the quality of a product greatly determines customers’ shopping experience and customer satisfaction with the quality standards of the product. The results of this study indicated that defective products usually occur due to poor quality control processes. Keywords: Quality control, customer satisfaction, cause and effect
Hospitality has been part of our life especially for travel on tourism, since early days of civil... more Hospitality has been part of our life especially for travel on tourism, since early days of civilization to the current digital age civilization. Hotel Hospitality Digital Marketing gave birth to a lot of aspects from tech to marketing development, from AI tech advancement to Sustainable Marketing. Yet, it’s not enough to embrace the future due to facing pandemic. Therefore, a different method developed during post-pandemic regulation is S-D logic with the aid of customer commitment. While it is good to find a different method, we should also recognize the current struggle of exploitative system in order to embrace the future. There, we could handle human, nature, and AI properly and work towards the future of Hotel Hospitality Digital Marketing.
As one of the garment producers in the world, Indonesia continues to strive to increase its compe... more As one of the garment producers in the world, Indonesia continues to strive to increase its competitive advantage in the current growth and development. Various factors can influence the improvement of competitive advantage in the garment sector. This study investigates the competitive advantage in the garment sector as influenced by supply chain strategy and supplier environment, moderated by environmental uncertainty in garment companies in West Java. The population of this study was 250 garment companies, and the sample was 152 respondents. Data were collected through questionnaires and analyzed using Partial Least Square (PLS). The findings of this study are (1) supply chain strategy is positively influenced by supplier environment; (2) competitive advantage is influenced by supplier environment and supply chain strategy; and (3) environmental uncertainty can moderate supplier environment and supply chain strategy in influencing competitive advantage.
Hospitality has been part of our life especially for travel on tourism, since early days of civil... more Hospitality has been part of our life especially for travel on tourism, since early days of civilization to the current digital age civilization. Hotel Hospitality Digital Marketing gave birth to a lot of aspects from tech to marketing development, from AI tech advancement to Sustainable Marketing. Yet, it’s not enough to embrace the future due to facing pandemic. Therefore, a different method developed during post-pandemic regulation is S-D logic with the aid of customer commitment. While it is good to find a different method, we should also recognize the current struggle of exploitative system in order to embrace the future. There, we could handle human, nature, and AI properly and work towards the future of Hotel Hospitality Digital Marketing.
Jurnal Manajemen Bisnis Transportasi dan Logistik, 2017
The objective of this research is to find out the effect of bus fleet maintenance towards the ope... more The objective of this research is to find out the effect of bus fleet maintenance towards the operational stability in PT. Primajasa. Data collection methods applied in this research were field research and library study. Data were analyzed by using simple regression analysis techniques, coefficient correlation analysis, coefficient determinant, and hypothesis testing. The result of the research shows that the linier regression equation Y = 5.603 + 0.880 X. In every increase of bus fleet maintenance, it is followed by an increase in operation stability in 0.880 in constants of 5.603. The correlation coefficient of bus fleet maintenance towards the operation stability is positive and strong in 0.710. The correlation of bus fleet maintenance towards the operation stability is strong and positive since it is affected by operational stability of 50.4% while the 49.6% are affected by other factors.
Review of International Geographical Education Online, Aug 21, 2021
Payment using a card is one of the solutions in stopping the spread of Covid-19. Co-branded card... more Payment using a card is one of the solutions in stopping the spread of Covid-19. Co-branded cards provide many benefits for consumers, such as providing discounted and others privileges for the consumers. The number of credit cards in circulation in Indonesia seems to be increasing amid the spread of the corona virus, and this has an impact on consumer behavior in using cards. This study wants to determine consumers in Indonesia in using co-branded card, this study investigated the key antecedents of customers' behavioral intentions in using co-branded cards with the Ajzen's Theory of Planned Behavior (TPB) framework. Data were collected via questionnaire from a sample of 320 respondent in Indonesia, with the quantitative approach using Structural Equation Modeling, by Lisrel program. The empirical findings suggest that consumer’s attitude toward behavior, consumer’s subjective norms and consumer’s perceived behavioral control are all positively and significantly correlated with the consumer’s behavior intention in using a co-branded card.
Jurnal Manajemen Bisnis Transportasi dan Logistik, 2019
ABSTRACT Increasing mobility of human activities requires transportation modes to be more reliabl... more ABSTRACT Increasing mobility of human activities requires transportation modes to be more reliable. The technology offered by online transportation service providers is a new technology in the transportation service industry which can grow rapidly. The technology offered also changes the way consumers use transportation services. This phenomenon also has a major impact on the transportation industry and requires the government to immediately improve regulations on transportation services. Along with consumer behavior that is increasingly digital and more dependent on the internet for daily activities such as information retrieval, shopping, and business transactions, making business both local and foreign begin to present online application-based transportation. The purpose of this study is to analyze and determine the social challenges of transportation and the drivers’ growth in online application-based transportation in Indonesia and their influence on government policy. The population was all application users based on online transportation, and obtained as many as 240 respondents gave responses to the questionnaire. Data were collected by interviews, questionnaires and documentation studies, variables studied using a Likert scale. The questionnaire was first tested using validity and reliability testing, analyzed by SEM analysis. The results found in the hypothesis testing of this study are: simultaneously, the social challenges of transportation and the growth of online application-based transportation have a positive and significant influence on government policy. Partially, the online application-based transportation challenge variables in Indonesia have a significant influence on government policy variables, so that they have a positive and significant influence. Partially, the online application-based transportation growth variable has a significant influence on government policy variables, so it has a positive and significant influence. Based on the 11 Goodness of Fit (GOF) criteria models above, the research model has a fairly good model. This means that the measurement model obtained from the data is in accordance with the research hypothesis. This is because of the 11 criteria, there are 8 criteria that have been fulfilled.
Jurnal Manajemen Bisnis Transportasi dan Logistik, 2018
ABSTRACT The study aims to investigate factors that affect customers’ decision in buying an air... more ABSTRACT The study aims to investigate factors that affect customers’ decision in buying an aircraft ticket by online travel agent. Due to the technological change, especially the use of internet, aircraft companies developed online system for tickets purchasing method. Passengers are able to buy tickets through online. The data of this study was taken from scheduled domestic airline passengers in Java Island especially in four big cities, such as Jakarta, Bandung, Yogyakarta, and Solo. There were 327 passengers as samples. The study was conducted from June to August 2017. Qualitative approach with T test was used as a method. The result shows that price, easiness, and comfort have positive significant impact toward customers’ trust. Price and easy access have positive impact of customers’ decision while comfort does not give significant impact of customers’ decision in the variable of customers’ decision making.
The development of the world of technology is now rapidly entering various fields. Information Te... more The development of the world of technology is now rapidly entering various fields. Information Technology (IT) has become a major factor and is widespread in various sectors. Information Technology (IT) is a driver of utilization in all aspects so that more and more companies are trying to improve their business, especially in the field of goods transportation services that are closely related to information technology (IT). However, some companies still carry out their business activities manually, as in handling Delivery Orders (DO). This causes high operational costs for the company. The DO Online system is present to facilitate companies in handling Delivery Order documents in import activities. After implementing DO Online, the transfer of documents becomes faster, the process of dispensing goods at the terminal becomes faster, in terms of security because it is easily monitored by the company and can minimize errors that arise in processing Delivery Order data, this can play a role in the company’s operational efficiency. This research was conducted using a qualitative approach because it will explain clearly and deeply the activities that have been carried out. In this study, we will discuss the implementation of Delivery Order Online as an effort for the operational efficiency of the company. The answers to this paper are obtained by analyzing data from Freight Forwarding companies and terminal companies for loading and unloading goods that have implemented an Online Delivery Order system. The results of this study are expected to be a consideration for implementing import activities.
This research aimed to analyze the damaged products at PT. SIGNORE, Tangerang, Indonesia. A Fish ... more This research aimed to analyze the damaged products at PT. SIGNORE, Tangerang, Indonesia. A Fish Bone Diagram was drawn to determine the factor that causes defective products. Then, an action plan including the concept of the Five M checklist, 5W + 1H (What, Why, Where, When, Who, How) and seven new tools of the corrective action plan, labor, machinery, materials, methods and environment were developed. The purpose of this study was to analyze the damage to a product because the quality of a product greatly determines customers’ shopping experience and customer satisfaction with the quality standards of the product. The results of this study indicated that defective products usually occur due to poor quality control processes. Keywords: Quality control, customer satisfaction, cause and effect
Hospitality has been part of our life especially for travel on tourism, since early days of civil... more Hospitality has been part of our life especially for travel on tourism, since early days of civilization to the current digital age civilization. Hotel Hospitality Digital Marketing gave birth to a lot of aspects from tech to marketing development, from AI tech advancement to Sustainable Marketing. Yet, it’s not enough to embrace the future due to facing pandemic. Therefore, a different method developed during post-pandemic regulation is S-D logic with the aid of customer commitment. While it is good to find a different method, we should also recognize the current struggle of exploitative system in order to embrace the future. There, we could handle human, nature, and AI properly and work towards the future of Hotel Hospitality Digital Marketing.
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