Proceedings of the ACM on Human-Computer Interaction
Through the past two and a half years, COVID-19 has swept through the world and new technologies ... more Through the past two and a half years, COVID-19 has swept through the world and new technologies for mitigating spread, such as exposure notification applications and contact tracing, have been implemented in many countries. However, the uptake has differed from country to country and it has not been clear if culture, death rates or information dissemination have been a factor in their adoption rate. However, these apps introduce issues of trust and privacy protection, which can create challenges in terms of adoptions and daily use. In this paper we present the results from a cross-country survey study of potential barriers to adoption of in particular COVID-19 contact tracing apps. We found that people's existing privacy concerns are an have a reverse correlation with adoption behavior but that the geographical location, as well as other demographics, such as age and gender, do not have significant effect on either adoption of the app or privacy concerns. Instead, a better unde...
Proceedings of the ACM on Human-Computer Interaction, 2022
Digital health data is important to keep secure, and patients' perception around the privacy ... more Digital health data is important to keep secure, and patients' perception around the privacy of it is essential to the development of digital health records. In this paper we present people's perceptions of the communication of data protection, in relation to their personal health data and the access to it; we focused particularly on people with chronic or long-term illness. Based on their use of personally accessible health records, we inquired into their explicit perception of security and sense of data privacy in relation to their health data. Our goal was to provide insights and guidelines to designers and developers on the communication of data protection in health records in an accessible way for the users. We analyzed their approach to and experience with their own health care records and describe the details of their challenges. A conceptual framework called "Privacy Awareness' was developed from the findings and reflects the perspectives of the users. The c...
ACM International Conference on Interactive Media Experiences, 2021
Today’s home environment is affected by multiple screen technologies designed for personal and ho... more Today’s home environment is affected by multiple screen technologies designed for personal and home use, making family members audience of the omnipresent technologies. We investigate how the past decades’ increasingly technology saturated home environment influences home practices and parents’ mediation of their rules of conduct for children’s access and use. We conducted a two-part interview study with parents from different nuclear families, and found parental mediation of screen technologies to have become a complex and emotional process with continuous mediation of when to use or not use screens. Despite a shared goal of decreasing the role of screen technology, the parents differentiated between rules, regulations, and limitations, which could provide tensions within the family and between different families if attitudes and/or practices were not consistent. As such, we argue internal family rules and regulations to be a continuous negotiation between parents and children, where personal principles and external expectations impact a family’s code of conduct. Our study contributes to a better understanding of screen technology practices, leading to design guidelines for screenbased home technology.
Proceedings of the ACM on Human-Computer Interaction
Through the past two and a half years, COVID-19 has swept through the world and new technologies ... more Through the past two and a half years, COVID-19 has swept through the world and new technologies for mitigating spread, such as exposure notification applications and contact tracing, have been implemented in many countries. However, the uptake has differed from country to country and it has not been clear if culture, death rates or information dissemination have been a factor in their adoption rate. However, these apps introduce issues of trust and privacy protection, which can create challenges in terms of adoptions and daily use. In this paper we present the results from a cross-country survey study of potential barriers to adoption of in particular COVID-19 contact tracing apps. We found that people's existing privacy concerns are an have a reverse correlation with adoption behavior but that the geographical location, as well as other demographics, such as age and gender, do not have significant effect on either adoption of the app or privacy concerns. Instead, a better unde...
Proceedings of the ACM on Human-Computer Interaction, 2022
Digital health data is important to keep secure, and patients' perception around the privacy ... more Digital health data is important to keep secure, and patients' perception around the privacy of it is essential to the development of digital health records. In this paper we present people's perceptions of the communication of data protection, in relation to their personal health data and the access to it; we focused particularly on people with chronic or long-term illness. Based on their use of personally accessible health records, we inquired into their explicit perception of security and sense of data privacy in relation to their health data. Our goal was to provide insights and guidelines to designers and developers on the communication of data protection in health records in an accessible way for the users. We analyzed their approach to and experience with their own health care records and describe the details of their challenges. A conceptual framework called "Privacy Awareness' was developed from the findings and reflects the perspectives of the users. The c...
ACM International Conference on Interactive Media Experiences, 2021
Today’s home environment is affected by multiple screen technologies designed for personal and ho... more Today’s home environment is affected by multiple screen technologies designed for personal and home use, making family members audience of the omnipresent technologies. We investigate how the past decades’ increasingly technology saturated home environment influences home practices and parents’ mediation of their rules of conduct for children’s access and use. We conducted a two-part interview study with parents from different nuclear families, and found parental mediation of screen technologies to have become a complex and emotional process with continuous mediation of when to use or not use screens. Despite a shared goal of decreasing the role of screen technology, the parents differentiated between rules, regulations, and limitations, which could provide tensions within the family and between different families if attitudes and/or practices were not consistent. As such, we argue internal family rules and regulations to be a continuous negotiation between parents and children, where personal principles and external expectations impact a family’s code of conduct. Our study contributes to a better understanding of screen technology practices, leading to design guidelines for screenbased home technology.
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Papers by Melanie Duckert