PurposeThe purpose of this paper is to examine the impact of Deming's ideas on the twenty‐fir... more PurposeThe purpose of this paper is to examine the impact of Deming's ideas on the twenty‐first century.Design/methodology/approachA ProQuest search of articles is done mentioning “Deming” and “quality” or “legacy” in the title published between 1994 (Deming died in December 1993) and 2006.FindingsIt is found that 136 articles described Deming's legacy. Legacy in five areas are examined: professional accreditation, customer satisfaction, business ethics, human error, and supply‐side management.Practical implicationsDeming's ideas have furthered not only quality management but have also touched areas in the social sciences, such as ethics and organizational relationships.Originality/valueThis paper shows that Deming's ideas continue to flourish in areas that he emphasizes, such as the importance of customer satisfaction and understanding human error, and areas that he did not foresee, such as business ethics and supply‐side management.
The management discipline is regularly bom- barded with dramatic claims of new knowledge creation... more The management discipline is regularly bom- barded with dramatic claims of new knowledge creation (Romei, 1995), not only from academi- cians, but also from gurus promoting discourse on "unique" and "revolutionary" techniques (Jackson, 1996). This stream of ...
... Название публикации, AN EXPLORATION OF THE IMPORTANCE OF HISTORY TO MANAGERS: THE MEANINGFUL,... more ... Название публикации, AN EXPLORATION OF THE IMPORTANCE OF HISTORY TO MANAGERS: THE MEANINGFUL, MANIPULATIVE, AND MEMORABLE USES OF MILESTONES. Авторы, Paula Phillips Carson, Kerry David Carson Geographic Place: United States; US. ...
Page 1. SWIFT: A Software Program for the Analysis of Written Comments MARK SMITH RONALD B. HEADY... more Page 1. SWIFT: A Software Program for the Analysis of Written Comments MARK SMITH RONALD B. HEADY J. BROOKE HAMILTON III PAULA PHILLIPS CARSON University of Southwestern Louisiana Lafayette, Louisiana ...
Journal of Occupational and Organizational Psychology, Dec 1, 1995
The development and construct validation of a 12‐item career entrenchment measure is reported. Ta... more The development and construct validation of a 12‐item career entrenchment measure is reported. Taking a theory‐driven approach, three dimensions comprising career entrenchment were defined: a career investments dimension reflecting accumulated investments in one's career success that would be lost or deemed worthless if one were to pursue a new career, an emotional costs dimension assessing the anticipated emotional costs associated with pursuing a new career, and a limitedness of career alternatives dimension gauging the perceived lack of available options for pursuing a new career. Using a combination of methodological procedures, these three dimensions were investigated in two pilot studies and a field test. Results support the intended measure's reliability and validity. Implications for individuals and their careers are discussed.
Through the application of Hirst’s “forms of knowledge” theory, it is shown that the Shakers’ nin... more Through the application of Hirst’s “forms of knowledge” theory, it is shown that the Shakers’ nineteenth century management principles had many similarities to Deming’s tenets. For example, Shakers were committed to perfection in work, taking their time in pursuit of quality. Training was accomplished through sharing community expertise, apprenticing, and rotating jobs. Also, equality and cooperation were encouraged among the “brothers” and “sisters.” This example of management history research provides a baseline from which management concepts can be understood and potential mistakes avoided.
A decade ago, the California Supreme Court in Scott v. Pacific Gas recognized the concept of &... more A decade ago, the California Supreme Court in Scott v. Pacific Gas recognized the concept of 'wrongful demotion' when it determined that demotees can sue their employers for breach of an implied contract not to demote without good cause. Since that time, research on ...
Purpose – The purpose of this paper is to examine the impact of Deming’s ideas on the twenty-firs... more Purpose – The purpose of this paper is to examine the impact of Deming’s ideas on the twenty-first century. Design/methodology/approach – A ProQuest search of articles is done mentioning “Deming” and “quality” or “legacy” in the title published between 1994 (Deming died in December 1993) and 2006. Findings – It is found that 136 articles described Deming’s legacy. Legacy in five areas are examined: professional accreditation, customer satisfaction, business ethics, human error, and supply-side management. Practical implications – Deming’s ideas have furthered not only quality management but have also touched areas in the social sciences, such as ethics and organizational relationships. Originality/value – This paper shows that Deming’s ideas continue to flourish in areas that he emphasizes, such as the importance of customer satisfaction and understanding human error, and areas that he did not foresee, such as business ethics and supply-side management.
PurposeThe purpose of this paper is to examine the impact of Deming's ideas on the twenty‐fir... more PurposeThe purpose of this paper is to examine the impact of Deming's ideas on the twenty‐first century.Design/methodology/approachA ProQuest search of articles is done mentioning “Deming” and “quality” or “legacy” in the title published between 1994 (Deming died in December 1993) and 2006.FindingsIt is found that 136 articles described Deming's legacy. Legacy in five areas are examined: professional accreditation, customer satisfaction, business ethics, human error, and supply‐side management.Practical implicationsDeming's ideas have furthered not only quality management but have also touched areas in the social sciences, such as ethics and organizational relationships.Originality/valueThis paper shows that Deming's ideas continue to flourish in areas that he emphasizes, such as the importance of customer satisfaction and understanding human error, and areas that he did not foresee, such as business ethics and supply‐side management.
The management discipline is regularly bom- barded with dramatic claims of new knowledge creation... more The management discipline is regularly bom- barded with dramatic claims of new knowledge creation (Romei, 1995), not only from academi- cians, but also from gurus promoting discourse on "unique" and "revolutionary" techniques (Jackson, 1996). This stream of ...
... Название публикации, AN EXPLORATION OF THE IMPORTANCE OF HISTORY TO MANAGERS: THE MEANINGFUL,... more ... Название публикации, AN EXPLORATION OF THE IMPORTANCE OF HISTORY TO MANAGERS: THE MEANINGFUL, MANIPULATIVE, AND MEMORABLE USES OF MILESTONES. Авторы, Paula Phillips Carson, Kerry David Carson Geographic Place: United States; US. ...
Page 1. SWIFT: A Software Program for the Analysis of Written Comments MARK SMITH RONALD B. HEADY... more Page 1. SWIFT: A Software Program for the Analysis of Written Comments MARK SMITH RONALD B. HEADY J. BROOKE HAMILTON III PAULA PHILLIPS CARSON University of Southwestern Louisiana Lafayette, Louisiana ...
Journal of Occupational and Organizational Psychology, Dec 1, 1995
The development and construct validation of a 12‐item career entrenchment measure is reported. Ta... more The development and construct validation of a 12‐item career entrenchment measure is reported. Taking a theory‐driven approach, three dimensions comprising career entrenchment were defined: a career investments dimension reflecting accumulated investments in one's career success that would be lost or deemed worthless if one were to pursue a new career, an emotional costs dimension assessing the anticipated emotional costs associated with pursuing a new career, and a limitedness of career alternatives dimension gauging the perceived lack of available options for pursuing a new career. Using a combination of methodological procedures, these three dimensions were investigated in two pilot studies and a field test. Results support the intended measure's reliability and validity. Implications for individuals and their careers are discussed.
Through the application of Hirst’s “forms of knowledge” theory, it is shown that the Shakers’ nin... more Through the application of Hirst’s “forms of knowledge” theory, it is shown that the Shakers’ nineteenth century management principles had many similarities to Deming’s tenets. For example, Shakers were committed to perfection in work, taking their time in pursuit of quality. Training was accomplished through sharing community expertise, apprenticing, and rotating jobs. Also, equality and cooperation were encouraged among the “brothers” and “sisters.” This example of management history research provides a baseline from which management concepts can be understood and potential mistakes avoided.
A decade ago, the California Supreme Court in Scott v. Pacific Gas recognized the concept of &... more A decade ago, the California Supreme Court in Scott v. Pacific Gas recognized the concept of 'wrongful demotion' when it determined that demotees can sue their employers for breach of an implied contract not to demote without good cause. Since that time, research on ...
Purpose – The purpose of this paper is to examine the impact of Deming’s ideas on the twenty-firs... more Purpose – The purpose of this paper is to examine the impact of Deming’s ideas on the twenty-first century. Design/methodology/approach – A ProQuest search of articles is done mentioning “Deming” and “quality” or “legacy” in the title published between 1994 (Deming died in December 1993) and 2006. Findings – It is found that 136 articles described Deming’s legacy. Legacy in five areas are examined: professional accreditation, customer satisfaction, business ethics, human error, and supply-side management. Practical implications – Deming’s ideas have furthered not only quality management but have also touched areas in the social sciences, such as ethics and organizational relationships. Originality/value – This paper shows that Deming’s ideas continue to flourish in areas that he emphasizes, such as the importance of customer satisfaction and understanding human error, and areas that he did not foresee, such as business ethics and supply-side management.
Uploads
Papers by Paula Carson