The International Journal of Engineering and Science (IJES), 2023
The study developed and implemented an interactive web-based student complaint management system ... more The study developed and implemented an interactive web-based student complaint management system that addressed the challenges faced by students in tertiary institutions. Currently, students struggle with the difficulties of registering complaints and receiving slow responses. The computerized complaint management system provides students with a safe space to express their concerns without the fear of consequences. The design of the system was based on the data flow model and was developed using PHP, JavaScript, HTML, CSS, and MySQL. The MySQL server served as the database management system and Visual Studio Code was used as the integrated development environment. The final outcome of this research is an effective and user-friendly web-based student complaint management software that meets its objectives and provides an efficient solution to the challenges faced by university students.
The International Journal of Engineering and Science (IJES), 2023
The study developed and implemented an interactive web-based student complaint management system ... more The study developed and implemented an interactive web-based student complaint management system that addressed the challenges faced by students in tertiary institutions. Currently, students struggle with the difficulties of registering complaints and receiving slow responses. The computerized complaint management system provides students with a safe space to express their concerns without the fear of consequences. The design of the system was based on the data flow model and was developed using PHP, JavaScript, HTML, CSS, and MySQL. The MySQL server served as the database management system and Visual Studio Code was used as the integrated development environment. The final outcome of this research is an effective and user-friendly web-based student complaint management software that meets its objectives and provides an efficient solution to the challenges faced by university students.
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