Organizations in the modern world consistently strive to succeed in a highly competitive global m... more Organizations in the modern world consistently strive to succeed in a highly competitive global market environment. However many organizations have not been able to develop strategies which offer competitive advantage and therefore find it difficult to cope with the emerging competitive threats. Managers should put in place good policies to avert the strong competitive forces. Poor management of human resource facilitated by lack of motivational policies are some of the problems most organizations face. Employers today would like to have their workers motivated and ready to work but do not understand what truly motivates a person. This study explored the effect of motivation on performance of employees in privately owned firms, a case study of Mt. Longonot Medical Services Ltd. The objectives for this study were: to determine the effect of financial motivation on employee’s performance, and to evaluate the impact of non-financial motivators (e.g. job security, recognition and appre...
Marketing management research has advocated for the establishment of the determinants of customer... more Marketing management research has advocated for the establishment of the determinants of customer loyalty to improve customer retention and performance. However, studies on the direct relationship between these determinants and customer loyalty have yielded inconclusive results suggesting that failure to control for contextual variables, particularly, service quality, may have confounded this relationship. In order to establish this relationship, this study used the data collected during the period of March 2012 to June 2012 from the 400 customers of the four major banks in Homabay County which included; Equity, KCB, Barclays and Cooperative Bank which have branches in major towns of the County to establish the implications of customer personality on customer loyalty determinants in banking sector in Homa Bay County, to determine the effect of service quality on customer loyalty, Descriptive statistics and multiple regression analysis were used to analyze data. The adjusted R square...
International journal of multidisciplinary and current research, 2016
Workers well-being has gained more prominent in today’s society. Workers have faced a lot of pres... more Workers well-being has gained more prominent in today’s society. Workers have faced a lot of pressure emanating from home and work thus work life balance has become a predominant issue in the workplace. Job sharing is one of the way to ensure that there is work life balance in organization for increased employees performance. This study therefore established the effect of job sharing on employeesperformance in selected manufacturing companies in Kakamega County, Kenya.This study was guided by the descriptive research survey design. The study was carried out in West Kenya Sugar Company Limited which is located in Kakamega County, Kenya. The target population for this study was drawn from a population of 2400 employees of West Kenya Sugar Company Limited out of which 220 employees were sampled for the study. 183(83.18%) response rate was obtained which is acceptable for a subsequent data analysis as 60% and above is the recommended response rate in social research. The study targeted ...
Over the last decade, Kenya witnessed a surge in foreign capital flows through Diaspora remittanc... more Over the last decade, Kenya witnessed a surge in foreign capital flows through Diaspora remittances. Locally, Diaspora remittances attraction is one of the dominant development strategies with the potential of contributing to financial development. The surge in such foreign capital flows raises important questions about their impact on the financial sector, specifically, the securities market. Understanding the linkages between foreign capital flows and the securities market is critical, especially in Kenya where these inflows are rapidly increasing even amidst the global financial crisis and the global economic slowdown which should have contracted them. Available evidence shows that foreign financial flows affects financial development, and that economic growth also influence operations in the financial sector. A research gap still exists as to how the effect of foreign financial flows on securities market development may be influenced by economic growth. Using data collected from...
Journal of Resources Development and Management, 2016
Savings and Credit Cooperative Organizations (SACCOs) are significant providers of savings, credi... more Savings and Credit Cooperative Organizations (SACCOs) are significant providers of savings, credit and insurance services to a large portion of the Kenyan population. As they grow in number and size a demand to improve management of SACCOs’ staff productivity increases. Consequently, performance appraisal has been adopted as a measure to achieve this goal. However, the 83 active SACCOs in Laikipia County have had performance appraisal hurdles based on the report of the County Cooperative Director’s office. The same report indicates that these hurdles have been brought about by lack of appraisal standards. When a SACCO fails to carry out proper and accurate staff appraisals, it consequently fails in meeting its obligations to its members. The purpose of this study was to analyze the effects of appraisal standards on employees’ performance appraisal in SACCOs of Laikipia County. This study was grounded on the Equity Theory by John Stacey Adams that says that satisfaction is based on a...
Diversity management plays a critical role in employee performance in institutions of higher lear... more Diversity management plays a critical role in employee performance in institutions of higher learning across the world. This study examined the effects of management of diversity dimensions on employee performance in selected Kenyan Public Universities. A cross sectional descriptive survey design was employed for the study. The target population comprised all the 1,900 employees working in selected Public Universities in Kenya. A sample of 330 respondents was selected using both stratified and simple random sampling methods. Data was collected using semi-structured questionnaire. Both descriptive and inferential statistics were employed in the analysis of data. The study found existence of a positive correlation between employee performance and diversity dimensions on employee performance in Public Universities in Kenya of about 29 percent. Therefore, Public Universities in Kenya should ensure Diversity Dimension is well managed since it influences employee performance.
The major supermarkets in Nakuru Town have implemented performance appraisals to enhance employee... more The major supermarkets in Nakuru Town have implemented performance appraisals to enhance employee productivity. However, little research has been conducted to determine the effectiveness of these performance appraisals. Therefore, the purpose of this study was to establish the impact of performance appraisal criteria, feedback, reward and frequency of appraisals on employee productivity in these supermarkets. This study employed a crosssectional survey design. The population of the study was 1560 employees distributed among the 7 main supermarkets operating in Nakuru Town. A sample of 308 respondents was selected using multi-stage sampling technique. 178 filled questionnaires were returned. Multiple regression models were used to analyze the data collected. The study found that performance criteria, feedback and frequency significantly influenced employee productivity. The study recommends that feedback should involve discussions of strengths and weaknesses of the employee and actio...
Purpose: The general objective of the study was to examine the effect of human capital management... more Purpose: The general objective of the study was to examine the effect of human capital management on employee performance at Co-operative Bank of Kenya. The study was guided by three specific objectives namely; to analyze the effect of employee skills, employee perception and employee engagement on employee performance at Co-operative Bank of Kenya. The study was anchored on theories of human capital and resource based view.Methodology: The study adopted a descriptive research design. This enabled the use of multiple methods for data collection and data analysis and purposive stratified random sampling technique was used with a target population of 198 employees and a sample size of 132. Primary data was collected using a self-administered questionnaire and analyzed quantitatively using descriptive and inferential statistics and presented using frequencies, percentages, tables and charts.Results: The study found out that human capital management has a strong influence on employee ...
Organizations in the modern world consistently strive to succeed in a highly competitive global m... more Organizations in the modern world consistently strive to succeed in a highly competitive global market environment. However many organizations have not been able to develop strategies which offer competitive advantage and therefore find it difficult to cope with the emerging competitive threats. Managers should put in place good policies to avert the strong competitive forces. Poor management of human resource facilitated by lack of motivational policies are some of the problems most organizations face. Employers today would like to have their workers motivated and ready to work but do not understand what truly motivates a person. This study explored the effect of motivation on performance of employees in privately owned firms, a case study of Mt. Longonot Medical Services Ltd. The objectives for this study were: to determine the effect of financial motivation on employee’s performance, and to evaluate the impact of non-financial motivators (e.g. job security, recognition and appre...
Marketing management research has advocated for the establishment of the determinants of customer... more Marketing management research has advocated for the establishment of the determinants of customer loyalty to improve customer retention and performance. However, studies on the direct relationship between these determinants and customer loyalty have yielded inconclusive results suggesting that failure to control for contextual variables, particularly, service quality, may have confounded this relationship. In order to establish this relationship, this study used the data collected during the period of March 2012 to June 2012 from the 400 customers of the four major banks in Homabay County which included; Equity, KCB, Barclays and Cooperative Bank which have branches in major towns of the County to establish the implications of customer personality on customer loyalty determinants in banking sector in Homa Bay County, to determine the effect of service quality on customer loyalty, Descriptive statistics and multiple regression analysis were used to analyze data. The adjusted R square...
International journal of multidisciplinary and current research, 2016
Workers well-being has gained more prominent in today’s society. Workers have faced a lot of pres... more Workers well-being has gained more prominent in today’s society. Workers have faced a lot of pressure emanating from home and work thus work life balance has become a predominant issue in the workplace. Job sharing is one of the way to ensure that there is work life balance in organization for increased employees performance. This study therefore established the effect of job sharing on employeesperformance in selected manufacturing companies in Kakamega County, Kenya.This study was guided by the descriptive research survey design. The study was carried out in West Kenya Sugar Company Limited which is located in Kakamega County, Kenya. The target population for this study was drawn from a population of 2400 employees of West Kenya Sugar Company Limited out of which 220 employees were sampled for the study. 183(83.18%) response rate was obtained which is acceptable for a subsequent data analysis as 60% and above is the recommended response rate in social research. The study targeted ...
Over the last decade, Kenya witnessed a surge in foreign capital flows through Diaspora remittanc... more Over the last decade, Kenya witnessed a surge in foreign capital flows through Diaspora remittances. Locally, Diaspora remittances attraction is one of the dominant development strategies with the potential of contributing to financial development. The surge in such foreign capital flows raises important questions about their impact on the financial sector, specifically, the securities market. Understanding the linkages between foreign capital flows and the securities market is critical, especially in Kenya where these inflows are rapidly increasing even amidst the global financial crisis and the global economic slowdown which should have contracted them. Available evidence shows that foreign financial flows affects financial development, and that economic growth also influence operations in the financial sector. A research gap still exists as to how the effect of foreign financial flows on securities market development may be influenced by economic growth. Using data collected from...
Journal of Resources Development and Management, 2016
Savings and Credit Cooperative Organizations (SACCOs) are significant providers of savings, credi... more Savings and Credit Cooperative Organizations (SACCOs) are significant providers of savings, credit and insurance services to a large portion of the Kenyan population. As they grow in number and size a demand to improve management of SACCOs’ staff productivity increases. Consequently, performance appraisal has been adopted as a measure to achieve this goal. However, the 83 active SACCOs in Laikipia County have had performance appraisal hurdles based on the report of the County Cooperative Director’s office. The same report indicates that these hurdles have been brought about by lack of appraisal standards. When a SACCO fails to carry out proper and accurate staff appraisals, it consequently fails in meeting its obligations to its members. The purpose of this study was to analyze the effects of appraisal standards on employees’ performance appraisal in SACCOs of Laikipia County. This study was grounded on the Equity Theory by John Stacey Adams that says that satisfaction is based on a...
Diversity management plays a critical role in employee performance in institutions of higher lear... more Diversity management plays a critical role in employee performance in institutions of higher learning across the world. This study examined the effects of management of diversity dimensions on employee performance in selected Kenyan Public Universities. A cross sectional descriptive survey design was employed for the study. The target population comprised all the 1,900 employees working in selected Public Universities in Kenya. A sample of 330 respondents was selected using both stratified and simple random sampling methods. Data was collected using semi-structured questionnaire. Both descriptive and inferential statistics were employed in the analysis of data. The study found existence of a positive correlation between employee performance and diversity dimensions on employee performance in Public Universities in Kenya of about 29 percent. Therefore, Public Universities in Kenya should ensure Diversity Dimension is well managed since it influences employee performance.
The major supermarkets in Nakuru Town have implemented performance appraisals to enhance employee... more The major supermarkets in Nakuru Town have implemented performance appraisals to enhance employee productivity. However, little research has been conducted to determine the effectiveness of these performance appraisals. Therefore, the purpose of this study was to establish the impact of performance appraisal criteria, feedback, reward and frequency of appraisals on employee productivity in these supermarkets. This study employed a crosssectional survey design. The population of the study was 1560 employees distributed among the 7 main supermarkets operating in Nakuru Town. A sample of 308 respondents was selected using multi-stage sampling technique. 178 filled questionnaires were returned. Multiple regression models were used to analyze the data collected. The study found that performance criteria, feedback and frequency significantly influenced employee productivity. The study recommends that feedback should involve discussions of strengths and weaknesses of the employee and actio...
Purpose: The general objective of the study was to examine the effect of human capital management... more Purpose: The general objective of the study was to examine the effect of human capital management on employee performance at Co-operative Bank of Kenya. The study was guided by three specific objectives namely; to analyze the effect of employee skills, employee perception and employee engagement on employee performance at Co-operative Bank of Kenya. The study was anchored on theories of human capital and resource based view.Methodology: The study adopted a descriptive research design. This enabled the use of multiple methods for data collection and data analysis and purposive stratified random sampling technique was used with a target population of 198 employees and a sample size of 132. Primary data was collected using a self-administered questionnaire and analyzed quantitatively using descriptive and inferential statistics and presented using frequencies, percentages, tables and charts.Results: The study found out that human capital management has a strong influence on employee ...
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