Identified - Respondus Support has identified the issue affecting Windows OS users and Respondus Lockdown Browser with Zoom real-time proctoring, and is working to resolve this.
While Respondus Support is working on resolving this permanently, they have provided a work-around: students taking proctored lock-down browser exams receiving the popup error prompt to close zoom can safely click "Close Zoom" and Respondus Lockdown Browser should clear the error while still remaining connected to the Zoom Meeting.
DoIT will continue to monitor this issue with Respondus Support and affected users.
Sep 25, 2024 - 14:58 EDT
While Respondus Support is working on resolving this permanently, they have provided a work-around: students taking proctored lock-down browser exams receiving the popup error prompt to close zoom can safely click "Close Zoom" and Respondus Lockdown Browser should clear the error while still remaining connected to the Zoom Meeting.
DoIT will continue to monitor this issue with Respondus Support and affected users.
Sep 25, 2024 - 14:58 EDT
Investigating - Respondus Support has acknowledged an issue affecting Zoom Proctoring within Respondus LockDown Browser.
While faculty may have Zoom Proctoring enabled in Respondus LockDown Browser (LDB) settings on a given Exam / Quiz, after entering a Zoom Proctoring room and a LockDown Browser quiz, students are being prompted to close their Zoom meetings.
DoIT is following up with Respondus Support as the vendor's development team works to implement a fix for this issue.
Sep 20, 2024 - 14:00 EDT
While faculty may have Zoom Proctoring enabled in Respondus LockDown Browser (LDB) settings on a given Exam / Quiz, after entering a Zoom Proctoring room and a LockDown Browser quiz, students are being prompted to close their Zoom meetings.
DoIT is following up with Respondus Support as the vendor's development team works to implement a fix for this issue.
Sep 20, 2024 - 14:00 EDT
About This Site
Welcome to the Division of Information Technology's home for system status and service incident information. You will find live and historical data on system status and scheduled maintenance.
Network, Phones and TV
Operational
WolfieNet (Wi-Fi)
Operational
Eduroam (Wi-Fi)
Operational
Wired
Operational
Voice Over Internet Protocol (VoIP)
Operational
Virtual Private Network (VPN)
Operational
Campus Television
Operational
Telephone Systems
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TV Service - Apogee
Operational
Remote Desktop Gateway
?
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Mail Relay
?
Operational
SOLAR
?
Operational
PeopleSoft
Operational
IT Service Portal (service.stonybrook.edu)
?
Operational
G Suite (Google Apps)
Operational
Google Apps Gmail
Operational
Google Apps Drive
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Google Apps Calendar
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Google Apps Docs
Operational
Google Apps Sheets
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Google Apps Slides
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Google Apps Groups
Operational
Google Apps Hangouts
Operational
Google Apps Sites
Operational
Business Systems
Operational
25 Live
Operational
accessVIS
Operational
Aleph
?
Operational
BI Launch Pad (formerly InfoView)
Operational
Concur Travel & Expense
Operational
Construction Project Management
Operational
Degree Works
Operational
DocuSign
Operational
Enterprise Asset Management (HxGN EAM)
Operational
Judicial Action Campus Counts
Operational
SB Events
Operational
SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal)
Operational
SBU 311 App
Operational
SBU Reporting
Operational
StarRez
Operational
Talent Management System (TMS)
Operational
WolfMart
Operational
Student and Faculty Services
Degraded Performance
Brightspace
Operational
Classrooms
?
Operational
Clickers
Operational
ContentDM
Operational
Course Evaluations (Faculty & Administrators)
Operational
Course Evaluations (Students)
Operational
Digication ePortfolios
Operational
Echo360
Operational
Faculty Profiles
Operational
FIXIT
Operational
Maple TA
Operational
Printing
Operational
Qualtrics
Operational
Respondus Lockdown Browser & Respondus Monitor
?
Degraded Performance
SafeAssign
?
Operational
SINC Sites (Computer Labs)
Operational
Virtual SINC Site
Operational
VoiceThread
Operational
Live Chat
Operational
Turnitin
?
Operational
Digital Desk (Opscan)
?
Operational
Servers, Storage and Backups
Operational
Department Shared Folders
Operational
MySBFiles
Operational
Document Management Systems (OnBase)
Operational
Virtual Servers
Operational
Accounts and Passwords
Operational
Duo Security Two-Factor Authentication
Operational
NetID / Single Sign On (SSO)
Operational
Collaboration and Publishing
Operational
DoIT WebSite / Drupal Content Management System
Operational
EZProxy
Operational
LISTSERV (Electronic Mailing Lists)
Operational
Office 365
Operational
Phone Directory and People Search
Operational
SBConnect (Adobe Connect Web Conferencing)
Operational
SB You
Operational
SharePoint
Operational
Stony Brook Website
Operational
Yammer
Operational
Zoom
?
Operational
Zoom Cloud Recording
Operational
Zoom Zoom Cloud Room Connector
Operational
Zoom Live Streaming
Operational
Zoom Meeting Telephony Services
Operational
Zoom Zoom Meetings
Operational
Zoom Zoom Chat
Operational
Zoom Zoom Phone
Operational
Zoom Zoom Video Webinars
Operational
Zoom Zoom Dashboard & Reporting
Operational
Zoom Download Center
Operational
Zoom Web Portal
Operational
Zoom REST API
Operational
myResearch Portal
Operational
Conflict of Interest (COI)
Operational
Grants
Operational
Agreements
Operational
IRB
Operational
Safety
Operational
IACUC
Operational
Information Security Training (SANS)
?
Operational
Ivanti Cloud Cherwell Migration - October 21, 8:00 PM MT
Operational
Zoom Integrations/Calendar/Plug-In/Add-In
Operational
Zoom Zoom Rooms
Operational
Zoom Web Client
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.