You can add switches, access points, ReadyNAS storage systems, and Orbi Pro WiFi Systems in the NETGEAR Insight mobile app or Cloud Portal in several ways.
When you add a device to your Insight account, the device is automatically registered to you. Before you can add a device in Insight, you must complete the following steps:
- Create an Insight account.
For more information, see How do I create an Insight account?.
- Create an Insight network location.
For more information, see What is an Insight network location and how do I create one?.
- Make sure that you have enough device credits on your Insight subscription for all the devices that you want to add.
For more information, see What do I need to know about Insight subscription plans?.
To add a device using the Insight Cloud Portal, see How do I add a device in Insight Pro by entering its serial number in the Insight Cloud Portal?
To add a device by scanning the network with the Insight app, see
To add a device in the app by scanning your network:
- Connect your mobile device to the same WiFi network that you plan to connect the new device to.
- Launch the Insight app.
- If you are an Insight Pro user with access to more than one organization, select your organization.
- Tap + in the upper right corner of the screen.
- Tap Scan Network.
Insight scans for devices on the network that your mobile device is connected to.
- Select the check box next to the device that you want to add and tap Next.
- Select a network location.
- Name your device and tap Next.
- Tap Continue.
- If you are adding an Insight Managed switch or access point, follow the on-screen instructions to set up your device.
It might take up to 20 minutes for your device’s status to turn green in the Insight app and Cloud Portal.
To add a device in the app by scanning its QR code:
- Locate the product label on the rear or bottom of your device.
- Launch the Insight app.
- If you are an Insight Pro user with access to more than one organization, select your organization.
- Tap + in the upper right corner of the screen.
- Tap Scan QR Code.
- Point your mobile device’s camera at the QR code on your device’s label.
The Insight mobile app automatically recognizes a valid QR code.
- Select a network location.
- Name your device and tap Next.
- Tap Continue.
- If you are adding an Insight Managed switch or access point, follow the on-screen instructions to set up your device.
It might take up to 20 minutes for your device’s status to turn green in the Insight app and Cloud Portal.
To add a device in the app by entering its serial number:
- Locate your device’s product label on the rear or bottom of your device.
- Launch the Insight app.
- If you are an Insight Pro user with access to more than one organization, select your organization.
- Tap + in the upper right corner of the screen.
- Enter your device’s serial number in the Enter Serial Number field and tap GO.
- Name your device and tap Next.
- Tap Continue.
- If you are adding an Insight Managed switch or access point, follow the on-screen instructions to set up your device.
It might take up to 20 minutes for your device’s status to turn green in the Insight app and Cloud Portal.
To add a device in the app by scanning its barcode:
- Locate your device’s product label on the rear or bottom of your device.
- Launch the Insight app.
- If you are an Insight Pro user with access to more than one organization, select your organization.
- Tap + in the upper right corner of the screen.
- Tap SCAN BARCODE.
- Point your mobile device’s camera at the barcode on your device’s label.
The Insight app automatically recognizes a valid barcode and places the associated serial number in the Enter Serial Number field.
- To the right of the Enter Serial Number field, tap GO.
- Select a network location.
- Name your device and tap Next.
- Tap Continue.
- If you are adding an Insight Managed switch or access point, follow the on-screen instructions to set up your device.
It might take up to 20 minutes for your device’s status to turn green in the Insight app and Cloud Portal.
To add a device in the Insight Cloud Portal:
- Locate the product label on the rear or bottom of your device.
- Access the Insight Cloud Portal.
- If you are an Insight Pro user with access to more than one organization, select your organization.
- Select a network location.
- At the top right of the page, click the + (Add Device) button.
The Add a New Device pop-up window opens.
- Enter the serial number of your device in the Serial Number field and click GO.
If the serial number is validated, the Device Name field displays.
- In the Device Name field, name your device.
- Click Save.
Your settings are saved and your device is added to the network.
It might take up to 20 minutes for your device’s status to turn green in the Insight app and Cloud Portal.
After you add the device to your Insight account, see the following knowledge base articles for more information about setting up your device:
For information about adding a ReadyNAS storage system in the Insight app, see How do I discover and add a ReadyNAS storage system in Insight?.
Last Updated:04/24/2023
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Article ID: 000044341