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Value Co-creation in the Context of Digitally-Enabled Product-Service Systems

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Smart and Sustainable Collaborative Networks 4.0 (PRO-VE 2021)

Part of the book series: IFIP Advances in Information and Communication Technology ((IFIPAICT,volume 629))

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Abstract

This paper describes the development of a conceptual framework to support the identification of value co-creation within the context of digitally-enabled Product-Service Systems (PSS). The framework was developed based on five themes. It considers how and where value co-creation occurs and also the translation of data into information that can become knowledge for individuals and organizations within the digitally-enabled PSS context. The model brings together the different actors and beneficiaries with a governance process that focuses on supporting value co-creation by integrating the information with data. The framework supports new innovation and improvements to existing PSS.

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Author information

Authors and Affiliations

  1. Institute of Innovation and Technology Management, Lucerne University of Applied Sciences and Arts, 6048, Horw, Switzerland

    Oliver Stoll & Shaun West

  2. Industrial Engineering and Management, Aalto University, 00076, Aalto, Finland

    Wenting Zou

  3. Thingminds, 8853, Lachen, SZ, Switzerland

    Eugen Rodel

Authors
  1. Oliver Stoll
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  2. Wenting Zou
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  3. Eugen Rodel
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  4. Shaun West
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Corresponding author

Correspondence to Shaun West .

Editor information

Editors and Affiliations

  1. NOVA University of Lisbon, Caparica, Portugal

    Luis M. Camarinha-Matos

  2. Mines Saint-Étienne, Saint-Étienne, France

    Xavier Boucher

  3. University of Amsterdam, Amsterdam, The Netherlands

    Hamideh Afsarmanesh

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Stoll, O., Zou, W., Rodel, E., West, S. (2021). Value Co-creation in the Context of Digitally-Enabled Product-Service Systems. In: Camarinha-Matos, L.M., Boucher, X., Afsarmanesh, H. (eds) Smart and Sustainable Collaborative Networks 4.0. PRO-VE 2021. IFIP Advances in Information and Communication Technology, vol 629. Springer, Cham. https://doi.org/10.1007/978-3-030-85969-5_30

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  • DOI: https://doi.org/10.1007/978-3-030-85969-5_30

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