Abstract
We present an observational study of how notifications are handled by collocated groups, in the context of a collaborative mobile photo-taking exercise. Interaction analysis of video recordings is used to uncover the methodical ways in which participants manage notifications, establishing and sustaining co-oriented interaction to coordinate action, such as sharing notification contents and deciding on courses of action. Findings highlight how embodied and technological resources are collectively drawn upon in situationally nuanced ways to achieve the management of notifications delivered to cohorts. The insights can be used to develop an understanding of how interruptions are dealt with in other settings, and to reflect on how to support notification management within collocated groups by design.
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Acknowledgments
Thanks to the reviewers for providing constructive reviews. Thanks to Tom Rodden for valuable comments on an earlier draft of this paper, and to Mike Fraser, Peter Tolmie, James Norris, and Holger Schnädelbach for useful feedback on this work. The first author of this work is supported by EPSRC grant EP/I011587/1.
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Fischer, J.E., Reeves, S., Moran, S., Greenhalgh, C., Benford, S., Rennick-Egglestone, S. (2013). Understanding Mobile Notification Management in Collocated Groups. In: Bertelsen, O., Ciolfi, L., Grasso, M., Papadopoulos, G. (eds) ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, Cyprus. Springer, London. https://doi.org/10.1007/978-1-4471-5346-7_2
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