Abstract
Lead users are of great significance in today’s customer-centric product design environment, who are viewed as pioneers of customer needs. In order to identify the potential lead users in mass consumer products like phones, automobiles, a biclustering-based identification methodology taking advantage of BCBimax algorithm is proposed. Consequently, this method is implemented into a smart phone maker in China, Xiaomi, which has set good examples in occupying large market share by employing lead users in its design procedure.
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Acknowledgements
This work was supported by in part by the “Dawn” Program of Shanghai Education Commission China (Grant No. 15SG36).
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Miao, Y., Zhang, H. (2017). A Biclustering-Based Lead User Identification Methodology Applied to Xiaomi. In: Li, X., Xu, X. (eds) Proceedings of the Fourth International Forum on Decision Sciences. Uncertainty and Operations Research. Springer, Singapore. https://doi.org/10.1007/978-981-10-2920-2_80
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DOI: https://doi.org/10.1007/978-981-10-2920-2_80
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