With the advances in internet technologies and the emergence of crowdsourcing, organizations are ... more With the advances in internet technologies and the emergence of crowdsourcing, organizations are now increasingly looking outside their boundaries for solving problems. Yet, the success of crowdsourcing processes depends on the sustained participation of crowdsourcing individuals. Previous studies have mainly focused on understanding individuals’ initial motivation for participation with few focusing on the factors that affect individuals’ sustained participation in crowdsourcing contests. None of these studies examined how collaboration affects individuals’ participation behavior in crowdsourcing contests. This study attempts to understand how individuals’ collaboration (in the form of comments and votes) affects their sustained participation in online problem solving contests. This study uses data from the Kaggle website that holds online data science competitions in which individuals submit their proposed solutions with the best solutions being rewarded. Our results show that ind...
The acceptance of Bitcoin as an electronic currency is steadily on the rise. This implies there i... more The acceptance of Bitcoin as an electronic currency is steadily on the rise. This implies there is a surge in the diffusion and adoption of the blockchain technology introduced by Bitcoin as well. Moreover, the potential of this novel disruptive technology has been acknowledged by academic researchers and practitioners alike. IS research has shown that trust is a significant antecedent enabling the adoption of a novel technology and attenuating the apprehensions of risk and uncertainty among consumers. Trust in a technology is formed by the trusting beliefs of a trustor regarding the trustworthiness of the IT artifact. The blockchain technology, the trustee, has features like cryptography, decentralization, hash functions, digital signature, consensus mechanism, which embody trust in the technology. We present an extensive description of Bitcoin as an instantiation of the blockchain technology, while offering a detailed account of the literature on trust in a technology. We conceptu...
Abstract We explore the use of an agile methodology for improving the recovery of complex systems... more Abstract We explore the use of an agile methodology for improving the recovery of complex systems under catastrophic scenarios. Our adaptation of Kanban presents a novel, agile approach to overcoming the unique challenges that organizations face during disaster recovery. An action research study approach is employed to test the implementation of Kanban during a complex scenario at a large enterprise. The findings suggest that an adaptive and flexible methodology is required for an efficient disaster recovery in confronting unintended and cascading consequences. This research offers several contributions. First, to our knowledge, this is the first study to detail an approach for disaster recovery using an agile methodology. Second, this study uses a new combination of classic, canonical, and dialogical action research approaches to conduct the first empirical test of the effectiveness of an agile approach during an actual disaster recovery event. Third, in response to this Special Issue, the aforementioned research approach discusses the relationships between information systems researchers and research clients, demonstrating how action research can lead to improved organizational situations.
ABSTRACT Offices have always been complex social systems. With the growth of office automation th... more ABSTRACT Offices have always been complex social systems. With the growth of office automation they will have to be recognized as socio-technical systems. The problems of prediction of consequences of change — in particular, technological change — in such systems are examined in some length and the limitations of causal analysis noted. A distinction between causal and hermeneutic modes of prediction is drawn. Hermeneutic modes of prediction are advocated as necessary in addition to predictions based on causal models in order to overcome the shortcomings of the latter. The results of a hermeneutic predictive exercise are reported which shed some light on the possible impact of future technological change in the office.
Drawing from the firsthand experiences of senior executives and Information Technology (IT) manag... more Drawing from the firsthand experiences of senior executives and Information Technology (IT) managers in North American and British companies, this chapter summarizes the expectations they had for outsourcing and explains what went wrong — and why — when expectations were not met. Successful outsourcing experiences are then used to outline a prescription for ensuring that expected benefits are fully realized. All too often outsourcing success is declared even before the ink on the contract is dry. This study has key, perennial things to say on expectations, and on realism about outcomes from outsourcing. It is also an important precursor to our follow-up study on outcomes and success detailed in Chapter 12.
With the advances in internet technologies and the emergence of crowdsourcing, organizations are ... more With the advances in internet technologies and the emergence of crowdsourcing, organizations are now increasingly looking outside their boundaries for solving problems. Yet, the success of crowdsourcing processes depends on the sustained participation of crowdsourcing individuals. Previous studies have mainly focused on understanding individuals’ initial motivation for participation with few focusing on the factors that affect individuals’ sustained participation in crowdsourcing contests. None of these studies examined how collaboration affects individuals’ participation behavior in crowdsourcing contests. This study attempts to understand how individuals’ collaboration (in the form of comments and votes) affects their sustained participation in online problem solving contests. This study uses data from the Kaggle website that holds online data science competitions in which individuals submit their proposed solutions with the best solutions being rewarded. Our results show that ind...
The acceptance of Bitcoin as an electronic currency is steadily on the rise. This implies there i... more The acceptance of Bitcoin as an electronic currency is steadily on the rise. This implies there is a surge in the diffusion and adoption of the blockchain technology introduced by Bitcoin as well. Moreover, the potential of this novel disruptive technology has been acknowledged by academic researchers and practitioners alike. IS research has shown that trust is a significant antecedent enabling the adoption of a novel technology and attenuating the apprehensions of risk and uncertainty among consumers. Trust in a technology is formed by the trusting beliefs of a trustor regarding the trustworthiness of the IT artifact. The blockchain technology, the trustee, has features like cryptography, decentralization, hash functions, digital signature, consensus mechanism, which embody trust in the technology. We present an extensive description of Bitcoin as an instantiation of the blockchain technology, while offering a detailed account of the literature on trust in a technology. We conceptu...
Abstract We explore the use of an agile methodology for improving the recovery of complex systems... more Abstract We explore the use of an agile methodology for improving the recovery of complex systems under catastrophic scenarios. Our adaptation of Kanban presents a novel, agile approach to overcoming the unique challenges that organizations face during disaster recovery. An action research study approach is employed to test the implementation of Kanban during a complex scenario at a large enterprise. The findings suggest that an adaptive and flexible methodology is required for an efficient disaster recovery in confronting unintended and cascading consequences. This research offers several contributions. First, to our knowledge, this is the first study to detail an approach for disaster recovery using an agile methodology. Second, this study uses a new combination of classic, canonical, and dialogical action research approaches to conduct the first empirical test of the effectiveness of an agile approach during an actual disaster recovery event. Third, in response to this Special Issue, the aforementioned research approach discusses the relationships between information systems researchers and research clients, demonstrating how action research can lead to improved organizational situations.
ABSTRACT Offices have always been complex social systems. With the growth of office automation th... more ABSTRACT Offices have always been complex social systems. With the growth of office automation they will have to be recognized as socio-technical systems. The problems of prediction of consequences of change — in particular, technological change — in such systems are examined in some length and the limitations of causal analysis noted. A distinction between causal and hermeneutic modes of prediction is drawn. Hermeneutic modes of prediction are advocated as necessary in addition to predictions based on causal models in order to overcome the shortcomings of the latter. The results of a hermeneutic predictive exercise are reported which shed some light on the possible impact of future technological change in the office.
Drawing from the firsthand experiences of senior executives and Information Technology (IT) manag... more Drawing from the firsthand experiences of senior executives and Information Technology (IT) managers in North American and British companies, this chapter summarizes the expectations they had for outsourcing and explains what went wrong — and why — when expectations were not met. Successful outsourcing experiences are then used to outline a prescription for ensuring that expected benefits are fully realized. All too often outsourcing success is declared even before the ink on the contract is dry. This study has key, perennial things to say on expectations, and on realism about outcomes from outsourcing. It is also an important precursor to our follow-up study on outcomes and success detailed in Chapter 12.
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