PurposeThis study aims to examine the role of trust in management and state government in mitigat... more PurposeThis study aims to examine the role of trust in management and state government in mitigating the relationships between individual- and state-level stressors and well-being during the COVID-19 pandemic.Design/methodology/approachData were collected from a US sample still working during the first wave of infections (N = 437) and was supplemented with objective state-level data. Data were analyzed using hierarchical regression modeling with the PROC MIXED procedure with SAS software to incorporate both individual- and state-level variables.FindingsResults indicated that individual-level stressors (work and family role overload) were positively associated with stress; however, the relationship between family role overload and stress was mitigated among those with high trust in state government. Results indicated that state-level stressors (infection rates and population density) were not associated with stress; however, the relationship between state population density and stres...
The shared mood or affect of a work group can exert a powerful influence on the group’s social dy... more The shared mood or affect of a work group can exert a powerful influence on the group’s social dynamics and effectiveness. However, the mood of others can be difficult to read, leading to divergent perceptions of group affect among members. What happens when individuals perceive the group’s affect differently? We answer this question by investigating how divergence in perceptions of group affect influences individuals’ social integration and the group’s performance. In doing so, we examine the implications of divergence in perceived group affect for individuals and the group as a whole. In a field study of 1419 individuals in 107 work groups, we found that divergence in perceptions of the group’s positive affect was negatively associated with individuals’ commitment to the team and undermined the positive impact of group affect on group performance. We discuss the implications of our findings for refining theory on group affect, the value of strongly shared affect, and how leaders c...
Employee prosocial behavior, despite its merits, can also be inefficient or harmful to employees ... more Employee prosocial behavior, despite its merits, can also be inefficient or harmful to employees and the organization. A mindset characterized by prosocial motivation and rational deliberation can ...
Stress and health : journal of the International Society for the Investigation of Stress, 2021
Political affiliation is an important demographic variable that has been relatively neglected in ... more Political affiliation is an important demographic variable that has been relatively neglected in the organizational literature. At present, it is unclear how political dissimilarity between employees and their coworkers affects employees' attitudes and experiences, and whether traditional theories are applicable to this unique form of diversity. Based on time-lagged data from a sample of working Americans (N = 360), we found that lone affiliates (employees who work with coworkers who do not share the same political affiliation) experienced lower levels of positive attitudes than majority affiliates (employees who work with coworkers who do share the same political affiliation). Specifically, in Republican majority organizations, Democrats had lower job satisfaction and affective commitment compared to Republicans. This difference was not found in Democrat majority organizations. Interestingly, these trends were not found for negative experiences, such as incivility from coworker...
Organizations and their agents regularly face ethical challenges as the interests of various cons... more Organizations and their agents regularly face ethical challenges as the interests of various constituents compete and conflict. The theory of other-orientation provides a useful framework for understanding how other concerns and modes of reasoning combined to produce different mindsets for approaching ethical challenges. To optimize outcomes across parties, individuals can engage in complex rational reasoning that addresses the interests of the self as well as others, a mindset referred to as collective rationality. But collective rationality is as difficult to sustain as it is cognitively taxing. Thus, individuals are apt to simplify their approach to complex conflicts of interest. One simplifying strategy is to reduce the relevant outcome set by focusing on self-interests to the neglect of other-interest. This approach, referred to as a rational self-interest mindset, is self-serving and can lead to actions that are deemed unethical. At the other extreme, individuals can abandon r...
Research on group affective tone has largely neglected the role of within- group dispersion in th... more Research on group affective tone has largely neglected the role of within- group dispersion in the members’ experience of group affective tone. We propose that dispersion in group affective tone not only exists, but that it has important individual and group level consequences. We hypothesize that disparities between the individual and the group in their experience of group affective tone will be associated with withdrawal from the group, manifested by higher turnover intentions and lower proactive behavior. We further propose that group level dispersion in the group affective tone moderates its relationship to group performance. We tested the proposed relationships using a sample of South Korean customer representatives (N= 606) in 44 work groups. The results supported the hypotheses for negative affect in the individual level, and positive affect in the group level. Disparity in negative affective tone was associated with less prosocial behavior and higher turnover intentions even when the individual ex...
PurposeThe authors test the proposition that there are dark sides to conscientiousness that are r... more PurposeThe authors test the proposition that there are dark sides to conscientiousness that are revealed when examining lower-level facets. The authors propose that potentially dysfunctional behavior is triggered by context cues that are relevant to duty versus achievement striving.Design/methodology/approachThe authors conducted two laboratory experiments designed to test how context cues that are specific to duty and achievement striving influence the relationship between these facets and quality versus quantity dimensions of task performance.FindingsIn Study 1, the authors found that normative quality cues led to a stronger relationship between duty and discretionary quality performance. In Study 2, achievement striving was associated with lower levels of quality performance in the presence of competitive feedback cues.Research limitations/implicationsThe findings illustrate that the dark side of duty and achievement striving emerges in two ways. First, when there is normative pr...
Business schools face a dilemma of promoting prosocial values while maintaining the principles of... more Business schools face a dilemma of promoting prosocial values while maintaining the principles of self-interest and profit maximization. In response to recent research suggesting that emotions may be the key to ethical decision making, we ask two basic questions: Do emotions make business students more ethical? Is business school education inhibiting ethical decision making? Drawing on theories on moral emotions and ethical decision making, we hypothesize that moral emotions will enhance ethical decision making, whereas hedonic emotions will diminish ethical decision making. Furthermore, we predict that a higher level of business school education will strengthen the negative relationship between hedonic emotions and ethical decision making while weakening the positive relationship between moral emotions and ethical decision making. Using a scenario-based repeated-measure design, we tested our hypotheses with 217 students from secondary schools, undergraduate business majors, and MBA...
Recent political events across the world suggest a retrenchment from globalization and a possible... more Recent political events across the world suggest a retrenchment from globalization and a possible increase in parochialism. This inward-looking threat from parochialism occurs just as the global community faces growing challenges that require trans-national cooperation. In this research, we question if strong identification with an in-group necessarily leads to parochialism and ultimately is detrimental to global cooperation. Building on research on global social identification, we explore whether strong local identification can expand in inclusiveness to global identification, and among whom this is likely to happen. The results of our global public goods study - conducted in South Korea and the United States - show that high levels of social identification with a local group can extend to the global collective, particularly for individuals who are also high in concern-for-others. Furthermore, this identification translates into behavior that benefits the global, anonymous group at...
PurposeThis study aims to examine the role of trust in management and state government in mitigat... more PurposeThis study aims to examine the role of trust in management and state government in mitigating the relationships between individual- and state-level stressors and well-being during the COVID-19 pandemic.Design/methodology/approachData were collected from a US sample still working during the first wave of infections (N = 437) and was supplemented with objective state-level data. Data were analyzed using hierarchical regression modeling with the PROC MIXED procedure with SAS software to incorporate both individual- and state-level variables.FindingsResults indicated that individual-level stressors (work and family role overload) were positively associated with stress; however, the relationship between family role overload and stress was mitigated among those with high trust in state government. Results indicated that state-level stressors (infection rates and population density) were not associated with stress; however, the relationship between state population density and stres...
The shared mood or affect of a work group can exert a powerful influence on the group’s social dy... more The shared mood or affect of a work group can exert a powerful influence on the group’s social dynamics and effectiveness. However, the mood of others can be difficult to read, leading to divergent perceptions of group affect among members. What happens when individuals perceive the group’s affect differently? We answer this question by investigating how divergence in perceptions of group affect influences individuals’ social integration and the group’s performance. In doing so, we examine the implications of divergence in perceived group affect for individuals and the group as a whole. In a field study of 1419 individuals in 107 work groups, we found that divergence in perceptions of the group’s positive affect was negatively associated with individuals’ commitment to the team and undermined the positive impact of group affect on group performance. We discuss the implications of our findings for refining theory on group affect, the value of strongly shared affect, and how leaders c...
Employee prosocial behavior, despite its merits, can also be inefficient or harmful to employees ... more Employee prosocial behavior, despite its merits, can also be inefficient or harmful to employees and the organization. A mindset characterized by prosocial motivation and rational deliberation can ...
Stress and health : journal of the International Society for the Investigation of Stress, 2021
Political affiliation is an important demographic variable that has been relatively neglected in ... more Political affiliation is an important demographic variable that has been relatively neglected in the organizational literature. At present, it is unclear how political dissimilarity between employees and their coworkers affects employees' attitudes and experiences, and whether traditional theories are applicable to this unique form of diversity. Based on time-lagged data from a sample of working Americans (N = 360), we found that lone affiliates (employees who work with coworkers who do not share the same political affiliation) experienced lower levels of positive attitudes than majority affiliates (employees who work with coworkers who do share the same political affiliation). Specifically, in Republican majority organizations, Democrats had lower job satisfaction and affective commitment compared to Republicans. This difference was not found in Democrat majority organizations. Interestingly, these trends were not found for negative experiences, such as incivility from coworker...
Organizations and their agents regularly face ethical challenges as the interests of various cons... more Organizations and their agents regularly face ethical challenges as the interests of various constituents compete and conflict. The theory of other-orientation provides a useful framework for understanding how other concerns and modes of reasoning combined to produce different mindsets for approaching ethical challenges. To optimize outcomes across parties, individuals can engage in complex rational reasoning that addresses the interests of the self as well as others, a mindset referred to as collective rationality. But collective rationality is as difficult to sustain as it is cognitively taxing. Thus, individuals are apt to simplify their approach to complex conflicts of interest. One simplifying strategy is to reduce the relevant outcome set by focusing on self-interests to the neglect of other-interest. This approach, referred to as a rational self-interest mindset, is self-serving and can lead to actions that are deemed unethical. At the other extreme, individuals can abandon r...
Research on group affective tone has largely neglected the role of within- group dispersion in th... more Research on group affective tone has largely neglected the role of within- group dispersion in the members’ experience of group affective tone. We propose that dispersion in group affective tone not only exists, but that it has important individual and group level consequences. We hypothesize that disparities between the individual and the group in their experience of group affective tone will be associated with withdrawal from the group, manifested by higher turnover intentions and lower proactive behavior. We further propose that group level dispersion in the group affective tone moderates its relationship to group performance. We tested the proposed relationships using a sample of South Korean customer representatives (N= 606) in 44 work groups. The results supported the hypotheses for negative affect in the individual level, and positive affect in the group level. Disparity in negative affective tone was associated with less prosocial behavior and higher turnover intentions even when the individual ex...
PurposeThe authors test the proposition that there are dark sides to conscientiousness that are r... more PurposeThe authors test the proposition that there are dark sides to conscientiousness that are revealed when examining lower-level facets. The authors propose that potentially dysfunctional behavior is triggered by context cues that are relevant to duty versus achievement striving.Design/methodology/approachThe authors conducted two laboratory experiments designed to test how context cues that are specific to duty and achievement striving influence the relationship between these facets and quality versus quantity dimensions of task performance.FindingsIn Study 1, the authors found that normative quality cues led to a stronger relationship between duty and discretionary quality performance. In Study 2, achievement striving was associated with lower levels of quality performance in the presence of competitive feedback cues.Research limitations/implicationsThe findings illustrate that the dark side of duty and achievement striving emerges in two ways. First, when there is normative pr...
Business schools face a dilemma of promoting prosocial values while maintaining the principles of... more Business schools face a dilemma of promoting prosocial values while maintaining the principles of self-interest and profit maximization. In response to recent research suggesting that emotions may be the key to ethical decision making, we ask two basic questions: Do emotions make business students more ethical? Is business school education inhibiting ethical decision making? Drawing on theories on moral emotions and ethical decision making, we hypothesize that moral emotions will enhance ethical decision making, whereas hedonic emotions will diminish ethical decision making. Furthermore, we predict that a higher level of business school education will strengthen the negative relationship between hedonic emotions and ethical decision making while weakening the positive relationship between moral emotions and ethical decision making. Using a scenario-based repeated-measure design, we tested our hypotheses with 217 students from secondary schools, undergraduate business majors, and MBA...
Recent political events across the world suggest a retrenchment from globalization and a possible... more Recent political events across the world suggest a retrenchment from globalization and a possible increase in parochialism. This inward-looking threat from parochialism occurs just as the global community faces growing challenges that require trans-national cooperation. In this research, we question if strong identification with an in-group necessarily leads to parochialism and ultimately is detrimental to global cooperation. Building on research on global social identification, we explore whether strong local identification can expand in inclusiveness to global identification, and among whom this is likely to happen. The results of our global public goods study - conducted in South Korea and the United States - show that high levels of social identification with a local group can extend to the global collective, particularly for individuals who are also high in concern-for-others. Furthermore, this identification translates into behavior that benefits the global, anonymous group at...
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Papers by SOPHIA JEONG