Featured resources BlogIntroducing Agent Studio: The only voice-first omnichannel platform for conversational AIDelivering excellent customer service over the phone starts with effective listening. A voice assistant must accurately hear and understand what... WebinarLive demoEvery month, our voice AI experts host a live hour-long session to help you learn about PolyAI, customer-led voice assistants, and enterprise AI in general. GuideHow to calculate the ROI of a customer-led voice assistant Call RecordingLisa’s order tracking queryListen to an AI-powered customer-led voice assistant handle an order tracking inquiry. Call RecordingOliver’s hotel reservationListen to an AI-powered customer-led voice assistant handle a hotel room reservation. All resources Filter your results Content type Category Industry BlogHow hospitality providers can handle seasonality without sacrificing service EventNational Restaurant Association Show BlogIntroducing Agent Studio: The only voice-first omnichannel platform for conversational AI BlogHow tone-shifting tech is improving employee and customer experiences BlogTop 10 use cases of voice AI in healthcare Blog3 ways AI agents improve contact center operations in financial services BlogAgentic AI workflows: Going beyond simple automation BlogHow AI is shaping leadership career aspirations Case StudyHow Howard Brown Health provides personalized patient experiences with PolyAI BlogThe future of customer experience: 5 benefits of agentic AI BlogPolyAI recognized as an IDC Innovator in voice AI for travel and hospitality BlogThe role of data in building better conversational AI BlogTransforming patient experience with conversational AI EventHCCT 2025 EventCX Healthcare West EventFinancial Services CX 2025