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Department of Defense (DoD) Safe Helpline provides a way for DoD community members affected by sexual assault to get help. These services are provided by RAINN through a contract with the DoD Sexual Assault Prevention and Response Office (SAPRO).
What is DoD Safe Helpline?
DoD Safe Helpline is a crisis support service specially designed to provide live, one-on-one support to sexual assault survivors, their loved ones, and anyone within the DoD community looking for more information. All Safe Helpline services are confidential, anonymous, secure, and available worldwide, providing survivors with the help they need, anytime, anywhere.
Safe Helpline staff members have been trained to answer questions relating to military specific topics such as Restricted and Unrestricted Reporting and how to connect with relevant military resources, such as an installation or base’s Sexual Assault Response Coordinator (SARC), should those services be requested.
Get Help
There are a number of ways to get help from DoD Safe Helpline:
- Telephone Helpline
Safe Helpline provides live, confidential help over the phone — just
call 877-995-5247. The phone number is the same in the U.S. and worldwide via DSN.
- Online Helpline
Safe Helpline provides live, confidential, one-on-one help through a secure instant-messaging platform at SafeHelpline.org. The website also contains vital information about recovering from and reporting a sexual assault.
- Safe HelpRoom
Safe HelpRoom is an online group chat for survivors to connect with and support each other online. The HelpRoom is safe, moderated, and open 24/7. Special sessions are available every Sunday from 1-3pm Eastern Time for men that have been affected by sexual assault.
- Safe Helpline app
The Safe Helpline app allows survivors to create a customized self-care plan and access recommended exercises. Self-care plans and exercises can be accessed anytime, even without an Internet connection. You can also use the app to call Safe Helpline for free no matter where you are in the world. The app is available on any iOS or Android device for free.
- Responder Database
Receive information about local and national responders and resources, anytime, anywhere on the Safe Helpline website, via text, and on the Safe Helpline app. You can text your zip code or installation to 55-247 (in the U.S.) or 202-470-5546 (outside the U.S.) to receive a responder's contact information. Message and data rates may apply.
- Self-Paced Educational Programs
Building Hope and Resiliency: Addressing the Effects of Sexual Assault seeks to help survivors begin to recover, heal, and build resiliency after a sexual assault. Recognizing the impact that trauma can have, this program is part of a comprehensive effort to enhance resilience and improve readiness accross the Total Force. This course may be especially helpful for those individuals you work with that are not yet ready to connect directly with anyone or for those that prefer to do their own research before taking the next step.
Materials Request
If you work with survivors of sexual assault, visit shop.safehelpline.org to request Safe Helpline print materials and download the communition toolkit and presentation for free.
Confidentiality
Safe Helpline services are provided by RAINN through a contract with the Department of Defense’s (DoD) Sexual Assault Prevention and Response Office (SAPRO), however all personally identifying information remains confidential. RAINN will not share names or any other personally identifying information with any entity within DoD.