Around the world, people travel to explore natural beauty, different cultures and social traditio... more Around the world, people travel to explore natural beauty, different cultures and social traditions. Much of this involves heritage tourism and this has become an important motivation for international travelers and contributes huge economic benefits to many countries. Besides, it can also bring positive impacts to the society, culture, and environment conservation of the country involved. The Japan Tourism National Promotion Basic Law (2006) states that culture and heritage are “the most important components of Japan tourism” and that Japan will emphasize its abilities to attract more international travelers and support conservation of cultural heritage [1]. However, as a result of the COVID-19 pandemic, Japanese tourism has been damaged significantly and is forecasted to take a long time to recover. The local government shows its concerns about how to reduce the pandemic impacts on the society and economy and encourage international visitors to return. The “new normal” situation r...
Proceedings of the International Conference on Emerging Challenges: Business Transformation and Circular Economy (ICECH 2021), 2021
Tourism literature worldwide has been studying about its negative impacts on tourist destinations... more Tourism literature worldwide has been studying about its negative impacts on tourist destinations and local communities. Besides its contribution to the economic development, many researchers have warned about some unwanted footprints left from the tourists that would give a significant pressure on the environment, such as: pollution, loss of biodiversity, natural heritage damage, etc. Recently, researchers have started to talk about the concept of circular economy (CE) which goes along with the United Nations’ sustainable development goals (SDGs) and attaches well with the corporate social responsibility (CSR) activities.
Advances in Economics, Business and Management Research, 2021
Tourism literature worldwide has been studying about its negative impacts on tourist destinations... more Tourism literature worldwide has been studying about its negative impacts on tourist destinations and local communities. Besides its contribution to the economic development, many researchers have warned about some unwanted footprints left from the tourists that would give a significant pressure on the environment, such as: pollution, loss of biodiversity, natural heritage damage, etc. Recently, researchers have started to talk about the concept of circular economy (CE) which goes along with the United Nations' sustainable development goals (SDGs) and attaches well with the corporate social responsibility (CSR) activities. Research purpose: The purpose of this study is to identify how this concept would be applied into the tourism industry under the tourists' view. Research motivation: As tourists is one of the key stakeholders to implement the tourism sustainability concept into real practice, understand their attitude and behaviours towards CSR activities and its contribution to the CE would bring some ideas to the planning and management process of local governments and tourism businesses. Research design, approach, and method: The study is conducted in two phases: (1) a pilot survey in Hanoi from 15 to 30 May 2021 to facilitate the generation of measurement items of the tourists' attitude and behaviours, and (2) a structured survey on 316 domestic customers from 30 cities and provinces in Vietnam from 15 to 30 June 2021 by both face-to-face and online methods. Main findings: It is found that domestic customers in this study are aware of the benefits of CSR activities in sustainable tourism, especially in environment practices. They try to save natural resources (energy, water, etc.), use renewable energy sources if available, consume organic and environmentally friendly products, reduce using plastic, use recycle products, and do more recycling. They believe that CSR would be a long-term strategy of tourism businesses to enhance their brand image and competitive advantages. Vietnamese customers are willing to cooperate with tourism businesses in CSR activities. However, young tourists seem show less confidence in the contribution of CSR into CE development and sustainability than senior people. This finding is reverse to some previous studies in other countries.
Around the world, people travel to explore natural beauty, different cultures and social traditio... more Around the world, people travel to explore natural beauty, different cultures and social traditions. Much of this involves heritage tourism and this has become an important motivation for international travelers and contributes huge economic benefits to many countries. Besides, it can also bring positive impacts to the society, culture, and environment conservation of the country involved. The Japan Tourism National Promotion Basic Law (2006) states that culture and heritage are "the most important components of Japan tourism" and that Japan will emphasize its abilities to attract more international travelers and support conservation of cultural heritage [1]. However, as a result of the COVID-19 pandemic, Japanese tourism has been damaged significantly and is forecasted to take a long time to recover. The local government shows its concerns about how to reduce the pandemic impacts on the society and economy and encourage international visitors to return. The "new normal" situation requires an insight of the changes in international tourists' attitudes, traveling behavior and motivations. The experience of Japan could provide a model which other countries in the Asia and Pacific area might study. The research was conducted through indepth interviews with Japanese government tourism policymakers and a quantitative survey of 211 responses from 43 countries and territories which was conducted from July 2019 to June 2020. From the findings, some recommendations for Japanese tourism innovation are proposed.
Staying at the strategic place in the South East Asia, Vietnam is a high-populated, low middle-in... more Staying at the strategic place in the South East Asia, Vietnam is a high-populated, low middle-income developing country. Although it has recently attained some recognized achievements in social and economic development, and international integration, the country is facing big opportunities and challenges of improving its competitive ability and business environment. The Government's development strategy towards 2025 has considered the tourism industry as one of the most powerful competitive abilities of Vietnam. Being at the central of the South East Asia and the Asia-Pacific area, Vietnam got a long and beautiful coastal line from North to South, with many attractive, local specialities. Many nature beauty spots have been globally recognized by UNESCO not only for their unique attraction but also their historical and cultural value. Besides the natural and physical cultural heritage (Ha Long Bay, Sa Pa, Phong Nha-Ke Bang National Park, Cam Ranh Bay, Son Doong cave, Mekong Delta, the Complex of Hue monuments, Hoi An ancient town, etc), Vietnam is also proud of its intangible cultural heritage like: Nha Nhac-Vietnamese court music, Ca Tru singing, worship of Hung King, or the space of Gong culture in the Central Highland, etc. However, the tourism services in Vietnam are not high appreciated in compare with its neighbours. To attract tourists come from other international markets with high incomes and demand, Vietnamese tourism businesses and authorities need to understand the customer behaviour, purchasing intention and attitude, and other influencing factors so that the tourism marketer 2 will be able to highlight and enhance the Vietnamese tourism image in the international visitors' perception, especially in our priceless cultural heritage. Besides, once the local people realize the advantages from doing tourism, they will realize the necessity of retaining the traditional professionals, cultural customs and natural environment for their long-term benefits. It would be the basement for local government to plan the general strategy for sustainable development, especially for rural and mountainous areas. Thus, the papers are inclusive of 5 parts as below:
Around the world, people travel to explore natural beauty, different cultures and social traditio... more Around the world, people travel to explore natural beauty, different cultures and social traditions. Much of this involves heritage tourism and this has become an important motivation for international travelers and contributes huge economic benefits to many countries. Besides, it can also bring positive impacts to the society, culture, and environment conservation of the country involved. The Japan Tourism National Promotion Basic Law (2006) states that culture and heritage are “the most important components of Japan tourism” and that Japan will emphasize its abilities to attract more international travelers and support conservation of cultural heritage [1]. However, as a result of the COVID-19 pandemic, Japanese tourism has been damaged significantly and is forecasted to take a long time to recover. The local government shows its concerns about how to reduce the pandemic impacts on the society and economy and encourage international visitors to return. The “new normal” situation r...
Proceedings of the International Conference on Emerging Challenges: Business Transformation and Circular Economy (ICECH 2021), 2021
Tourism literature worldwide has been studying about its negative impacts on tourist destinations... more Tourism literature worldwide has been studying about its negative impacts on tourist destinations and local communities. Besides its contribution to the economic development, many researchers have warned about some unwanted footprints left from the tourists that would give a significant pressure on the environment, such as: pollution, loss of biodiversity, natural heritage damage, etc. Recently, researchers have started to talk about the concept of circular economy (CE) which goes along with the United Nations’ sustainable development goals (SDGs) and attaches well with the corporate social responsibility (CSR) activities.
Advances in Economics, Business and Management Research, 2021
Tourism literature worldwide has been studying about its negative impacts on tourist destinations... more Tourism literature worldwide has been studying about its negative impacts on tourist destinations and local communities. Besides its contribution to the economic development, many researchers have warned about some unwanted footprints left from the tourists that would give a significant pressure on the environment, such as: pollution, loss of biodiversity, natural heritage damage, etc. Recently, researchers have started to talk about the concept of circular economy (CE) which goes along with the United Nations' sustainable development goals (SDGs) and attaches well with the corporate social responsibility (CSR) activities. Research purpose: The purpose of this study is to identify how this concept would be applied into the tourism industry under the tourists' view. Research motivation: As tourists is one of the key stakeholders to implement the tourism sustainability concept into real practice, understand their attitude and behaviours towards CSR activities and its contribution to the CE would bring some ideas to the planning and management process of local governments and tourism businesses. Research design, approach, and method: The study is conducted in two phases: (1) a pilot survey in Hanoi from 15 to 30 May 2021 to facilitate the generation of measurement items of the tourists' attitude and behaviours, and (2) a structured survey on 316 domestic customers from 30 cities and provinces in Vietnam from 15 to 30 June 2021 by both face-to-face and online methods. Main findings: It is found that domestic customers in this study are aware of the benefits of CSR activities in sustainable tourism, especially in environment practices. They try to save natural resources (energy, water, etc.), use renewable energy sources if available, consume organic and environmentally friendly products, reduce using plastic, use recycle products, and do more recycling. They believe that CSR would be a long-term strategy of tourism businesses to enhance their brand image and competitive advantages. Vietnamese customers are willing to cooperate with tourism businesses in CSR activities. However, young tourists seem show less confidence in the contribution of CSR into CE development and sustainability than senior people. This finding is reverse to some previous studies in other countries.
Around the world, people travel to explore natural beauty, different cultures and social traditio... more Around the world, people travel to explore natural beauty, different cultures and social traditions. Much of this involves heritage tourism and this has become an important motivation for international travelers and contributes huge economic benefits to many countries. Besides, it can also bring positive impacts to the society, culture, and environment conservation of the country involved. The Japan Tourism National Promotion Basic Law (2006) states that culture and heritage are "the most important components of Japan tourism" and that Japan will emphasize its abilities to attract more international travelers and support conservation of cultural heritage [1]. However, as a result of the COVID-19 pandemic, Japanese tourism has been damaged significantly and is forecasted to take a long time to recover. The local government shows its concerns about how to reduce the pandemic impacts on the society and economy and encourage international visitors to return. The "new normal" situation requires an insight of the changes in international tourists' attitudes, traveling behavior and motivations. The experience of Japan could provide a model which other countries in the Asia and Pacific area might study. The research was conducted through indepth interviews with Japanese government tourism policymakers and a quantitative survey of 211 responses from 43 countries and territories which was conducted from July 2019 to June 2020. From the findings, some recommendations for Japanese tourism innovation are proposed.
Staying at the strategic place in the South East Asia, Vietnam is a high-populated, low middle-in... more Staying at the strategic place in the South East Asia, Vietnam is a high-populated, low middle-income developing country. Although it has recently attained some recognized achievements in social and economic development, and international integration, the country is facing big opportunities and challenges of improving its competitive ability and business environment. The Government's development strategy towards 2025 has considered the tourism industry as one of the most powerful competitive abilities of Vietnam. Being at the central of the South East Asia and the Asia-Pacific area, Vietnam got a long and beautiful coastal line from North to South, with many attractive, local specialities. Many nature beauty spots have been globally recognized by UNESCO not only for their unique attraction but also their historical and cultural value. Besides the natural and physical cultural heritage (Ha Long Bay, Sa Pa, Phong Nha-Ke Bang National Park, Cam Ranh Bay, Son Doong cave, Mekong Delta, the Complex of Hue monuments, Hoi An ancient town, etc), Vietnam is also proud of its intangible cultural heritage like: Nha Nhac-Vietnamese court music, Ca Tru singing, worship of Hung King, or the space of Gong culture in the Central Highland, etc. However, the tourism services in Vietnam are not high appreciated in compare with its neighbours. To attract tourists come from other international markets with high incomes and demand, Vietnamese tourism businesses and authorities need to understand the customer behaviour, purchasing intention and attitude, and other influencing factors so that the tourism marketer 2 will be able to highlight and enhance the Vietnamese tourism image in the international visitors' perception, especially in our priceless cultural heritage. Besides, once the local people realize the advantages from doing tourism, they will realize the necessity of retaining the traditional professionals, cultural customs and natural environment for their long-term benefits. It would be the basement for local government to plan the general strategy for sustainable development, especially for rural and mountainous areas. Thus, the papers are inclusive of 5 parts as below:
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