Next stop" noops": Enabling cross-system diagnostics through graph-based composition of logs and metrics

M Zasadziński, M Solé, A Brandon… - 2018 IEEE …, 2018 - ieeexplore.ieee.org
2018 IEEE International Conference on Cluster Computing (CLUSTER), 2018ieeexplore.ieee.org
Performing diagnostics in IT systems is an increasingly complicated task, and it is not doable
in satisfactory time by even the most skillful operators. Systems and their architecture
change very rapidly in response to business and user demand. Many organizations see
value in the maintenance and management model of NoOps that stands for No Operations.
One of the implementations of this model is a system that is maintained automatically without
any human intervention. The path to NoOps involves not only precise and fast diagnostics …
Performing diagnostics in IT systems is an increasingly complicated task, and it is not doable in satisfactory time by even the most skillful operators. Systems and their architecture change very rapidly in response to business and user demand. Many organizations see value in the maintenance and management model of NoOps that stands for No Operations. One of the implementations of this model is a system that is maintained automatically without any human intervention. The path to NoOps involves not only precise and fast diagnostics but also reusing as much knowledge as possible after the system is reconfigured or changed. The biggest challenge is to leverage knowledge on one IT system and reuse this knowledge for diagnostics of another, different system. We propose a framework of weighted graphs which can transfer knowledge, and perform high-quality diagnostics of IT systems. We encode all possible data in a graph representation of a system state and automatically calculate weights of these graphs. Then, thanks to the evaluation of similarity between graphs, we transfer knowledge about failures from one system to another and use it for diagnostics. We successfully evaluate the proposed approach on Spark, Hadoop, Kafka and Cassandra systems.
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