Temporal anomaly detection in business processes

A Rogge-Solti, G Kasneci - International Conference on Business Process …, 2014 - Springer
International Conference on Business Process Management, 2014Springer
The analysis of business processes is often challenging not only because of intricate
dependencies between process activities but also because of various sources of faults
within the activities. The automated detection of potential business process anomalies could
immensely help business analysts and other process participants detect and understand the
causes of process errors. This work focuses on temporal anomalies, ie, anomalies
concerning the runtime of activities within a process. To detect such anomalies, we propose …
Abstract
The analysis of business processes is often challenging not only because of intricate dependencies between process activities but also because of various sources of faults within the activities. The automated detection of potential business process anomalies could immensely help business analysts and other process participants detect and understand the causes of process errors.
This work focuses on temporal anomalies, i.e., anomalies concerning the runtime of activities within a process. To detect such anomalies, we propose a Bayesian model that can be automatically inferred form the Petri net representation of a business process. Probabilistic inference on the above model allows the detection of non-obvious and interdependent temporal anomalies.
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