Despite the high-profile nature of the current 'digital divide'debate, academic understanding
of who is making little or no use of information and communication technologies (ICTs)
remains weak. Indeed much of the discussion surrounding the digital divide has
concentrated on the characteristics of those individuals who are using ICTs or, at best,
simply pathologised the 'have nots' in terms of individual deficits. Yet developing a
systematic and objective understanding of individuals' non-use of new technologies …