The perceived impacts of e-government on US cities: A survey of Florida and Texas City managers

CG Reddick, HA Frank - Government Information Quarterly, 2007 - Elsevier
Government Information Quarterly, 2007Elsevier
This study examines the perceived impacts of electronic government or e-government
adoption on US cities. This research conducted a survey of Texas and Florida city managers
in the fall of 2005 to find out their opinions on the impact of e-government on their city
government. The results indicated that e-government is having a positive impact on
management, stakeholder involvement, needs and collaboration, and procurement in
American cities. There are, however, concerns over spam or unsolicited e-mail and the …
This study examines the perceived impacts of electronic government or e-government adoption on U.S. cities. This research conducted a survey of Texas and Florida city managers in the fall of 2005 to find out their opinions on the impact of e-government on their city government. The results indicated that e-government is having a positive impact on management, stakeholder involvement, needs and collaboration, and procurement in American cities. There are, however, concerns over spam or unsolicited e-mail and the ability of e-government to reduce the level of staffing. The results of this study imply that, according to city managers' perceptions, e-government adoption in American city governments is positively viewed as having an impact on their organizations and communities.
Elsevier