Moving patients around: a field study of coordination between clinical and non-clinical staff in hospitals

J Abraham, MC Reddy - Proceedings of the 2008 ACM conference on …, 2008 - dl.acm.org
Proceedings of the 2008 ACM conference on Computer supported cooperative work, 2008dl.acm.org
Effective coordination is central to work in organizations. We conducted a field study
examining challenges to coordination between clinical and non-clinical staff in the patient
transfer process of a major academic hospital. We present one major challenge: lack of
information sharing between these staff members and discuss the reasons for and
consequences of this challenge to the work in the hospital.
Effective coordination is central to work in organizations. We conducted a field study examining challenges to coordination between clinical and non-clinical staff in the patient transfer process of a major academic hospital. We present one major challenge: lack of information sharing between these staff members and discuss the reasons for and consequences of this challenge to the work in the hospital.
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