Beyond ethnography: engagement and reciprocity as foundations for design research out here

M Brereton, P Roe, R Schroeter… - Proceedings of the SIGCHI …, 2014 - dl.acm.org
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 2014dl.acm.org
This paper explores an emerging paradigm for HCI design research based primarily upon
engagement, reciprocity and doing. Much HCI research begins with an investigatory and
analytic ethnographic approach before translating to design. Design may come much later in
the process and may never benefit the community that is researched. However in many
settings it is difficult for researchers to access the privileged ethnographer position of
observer and investigator. Moreover rapid ethnographic research often does not seem the …
This paper explores an emerging paradigm for HCI design research based primarily upon engagement, reciprocity and doing. Much HCI research begins with an investigatory and analytic ethnographic approach before translating to design. Design may come much later in the process and may never benefit the community that is researched. However in many settings it is difficult for researchers to access the privileged ethnographer position of observer and investigator. Moreover rapid ethnographic research often does not seem the best or most appropriate course of action. We draw upon a project working with a remote Australian Aboriginal community to illustrate an alternative approach in Indigenous research, where the notion of reciprocity is first and foremost. We argue that this can lead to sustainable designs, valid research and profound innovation.
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