Update - We are actively investigating this issue and are still in the process of identifying the root cause. We will keep you updated as soon as new information becomes available.
Apr 07, 2025 - 17:09 UTC
Apr 07, 2025 - 17:09 UTC
Investigating - Acquia is currently investigating reports of some customers being unable to create new Acquia Support tickets. If you need to get in touch with Support and cannot directly create a new Support ticket, please call the Acquia Support number which is listed here: https://docs.acquia.com/service-offerings/support/support-users-guide/contacting-acquia-support
Apr 07, 2025 - 15:31 UTC
Apr 07, 2025 - 15:31 UTC
About This Site
Welcome to the Acquia Status page. This page provides the operational status of our products and services.
Click on the “Subscribe to updates” button to subscribe to notifications about the status of any of our products and services. You can customize the specific products or services you receive notifications for and the method of this notification during your enrollment. For more detailed instructions on configuring your notifications, view the Acquia Status page on Acquia Docs.
For any questions, contact Acquia Support.
For information on product status for Acquia partners, please visit the following pages:
Cloud Platform Enterprise
?
Operational
Cloud Platform Professional
?
Operational
Acquia Cloud Next
?
Operational
Acquia Site Factory
?
Operational
Cloud IDE
?
Operational
Drupal Cloud UI
?
Operational
Acquia Support Systems
?
Degraded Performance
Acquia Migrate
Operational
Drupal Cloud API
?
Operational
Acquia Search
?
Operational
Acquia CLI
?
Operational
Acquia Cloud CD Pipelines
Operational
Acquia Cloud CD Environments
Operational
Node.js
?
Operational
Acquia Commerce Manager
Operational
Acquia Site Studio
?
Operational
Acquia Content Hub
?
Operational
Acquia Edge CDN
?
Operational
Acquia Edge Security
?
Operational
Acquia Customer Data Platform
Operational
Acquia Personalization
?
Operational
Acquia Campaign Studio
Operational
Acquia Campaign Factory
Operational
Acquia DAM (Classic)
Operational
Acquia DAM (Widen)
Operational
Acquia Academy
Operational
Acquia Code Studio
Operational
Acquia Docs
?
Operational
Acquia Optimize
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance