In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 2025 - 06:00 CEST
Scheduled - Information regarding installation of Visa and Mastercard Spring Release 2025 Friday 11th to Saturday 12th of April the installation of the changes in Visa and Mastercard spring release will be performed.
The installation is not expected to cause any interruptions in communication or affect customers connecting to the authorization and clearing systems.
Apr 11, 202506:00 - Apr 14, 202506:00 CEST
Scheduled -
We will be changing the IP-addresses from which callbacks are sent for eCommerce payments, affecting both the external integration and production environments.
The current address is 91.132.170.1.
The new addresses will be the range 20.91.170.120 - 127.
Any necessary changes from your end, for example whitelisting the new IP-range, should be done prior to the 12th of March to ensure that the callbacks are received correctly.
Feb 04, 2025 - 14:34 CET
Resolved -
This incident has been resolved.
Apr 11, 15:19 CEST
Identified -
We are currently experiencing delays in the Merchant Portal, which may cause some data, such as transactions and documents, to be unavailable. We are working to resolve the issue and ensure the data is available as soon as possible.
Resolved -
This incident has been resolved.
Apr 9, 20:48 CEST
Investigating -
We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Apr 9, 20:14 CEST
Resolved -
This incident has been resolved.
Apr 1, 08:15 CEST
Monitoring -
Payouts are expected to be made tomorrow, April 1st.
Mar 31, 13:18 CEST
Investigating -
We are currently experiencing issues with clearing files from Verifone, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
Mar 31, 09:28 CEST