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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 2025 - 06:00 CEST
Scheduled - Information regarding installation of Visa and Mastercard Spring Release 2025
Friday 11th to Saturday 12th of April the installation of the changes in Visa and Mastercard spring release will be performed.

The installation is not expected to cause any interruptions in communication or affect customers connecting to the authorization and clearing systems.

Apr 11, 2025 06:00 - Apr 14, 2025 06:00 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 03, 2025 - 09:22 CEST
Update - We are continuing to investigate this issue.
Apr 03, 2025 - 09:13 CEST
Update - We are continuing to investigate this issue.
Apr 03, 2025 - 09:11 CEST
Investigating - We are currently investigating this issue.
Apr 03, 2025 - 09:10 CEST
Acquiring of Card Transactions ? Under Maintenance
Card Authorization ? Under Maintenance
Clearing & Settlement ? Under Maintenance
Payment Solutions ? Operational
Instore Card Payments Operational
m/ecom Card Payments ? Operational
Swish ? Operational
Vipps ? Operational
Pay Later ? Operational
MobilePay ? Operational
Trustly ? Operational
Web Portal's Partial Outage
Merchant Portal ? Operational
Consumer Portal ? Operational
eCom Admin ? Operational
PosPay WebReports ? Operational
CAM - IssuerAdmin ? Operational
CAM - UserPortal ? Operational
MediPay - MerchantPortal ? Partial Outage
VAS Operational
Medipay Operational
APM Operational
Multipay - Mobile checkout Operational
GiftCard Operational
Valuecodes / Coupons Operational
Topup codes Operational
FuelCard Operational
FuelCard STIP Operational
FuelCard SAF Operational
RetailCard Operational
PayByLink Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Change of outbound IP-addresses for callbacks Mar 12, 2025 12:00-13:00 CET

Scheduled - We will be changing the IP-addresses from which callbacks are sent for eCommerce payments, affecting both the external integration and production environments.

The current address is 91.132.170.1.

The new addresses will be the range 20.91.170.120 - 127.

Any necessary changes from your end, for example whitelisting the new IP-range, should be done prior to the 12th of March to ensure that the callbacks are received correctly.

Feb 04, 2025 - 14:34 CET
Apr 12, 2025

No incidents reported today.

Apr 11, 2025
Resolved - This incident has been resolved.
Apr 11, 15:19 CEST
Identified - We are currently experiencing delays in the Merchant Portal, which may cause some data, such as transactions and documents, to be unavailable. We are working to resolve the issue and ensure the data is available as soon as possible.

Thank you for your patience.

Apr 11, 10:45 CEST
Apr 10, 2025

No incidents reported.

Apr 9, 2025
Resolved - This incident has been resolved.
Apr 9, 20:48 CEST
Investigating - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Apr 9, 20:14 CEST
Resolved - This incident has been resolved.
Apr 9, 20:47 CEST
Investigating - We are currently experiencing a service disruption at Nordea.
Apr 9, 20:26 CEST
Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

No incidents reported.

Apr 3, 2025

Unresolved incident: VAS - Merchant portal issues.

Apr 2, 2025

No incidents reported.

Apr 1, 2025
Resolved - This incident has been resolved.
Apr 1, 08:15 CEST
Monitoring - Payouts are expected to be made tomorrow, April 1st.
Mar 31, 13:18 CEST
Investigating - We are currently experiencing issues with clearing files from Verifone, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
Mar 31, 09:28 CEST
Mar 31, 2025
Resolved - This incident has been resolved.
Mar 31, 13:34 CEST
Investigating - We are currently investigating this issue.
Mar 31, 08:58 CEST
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.