Resolved -
The AU deployment experienced an outage because of a sudden spike in data reception, which overloaded the servers and hence the web app was slow to read and display data.
Start time: 10:30 PM UTC-5
End time: 11:15 PM UTC-5
Total time: 45 min
During this time:
– All data was correctly saved.
– Real time update in dashboard was interrupted.
– The events engine was taking up to 4 minutes to trigger events.
Apr 7, 03:30 UTC