Purpose This paper aims to present a theoretical account of the connection between artificial int... more Purpose This paper aims to present a theoretical account of the connection between artificial intelligence (AI) enabled technologies and Muslim-friendly tourism experiences (MFTX) using the customer experience (CX) theory, reference group theory and theory of tourism consumption systems. Design/methodology/approach A model research design is adopted to build a theoretical framework that predicts relationships between constructs. Critical assessment in tourism and AI literature is used to explore AI-enabled technologies in Halal-friendly tourism. Findings The findings of this paper have conceptualised the CX theory for Muslim travellers satisfying their religious needs in Halal-friendly tourism by suggesting a new construct called the MFTX. It also offered a theoretical model for using AI-enabled technologies to improve the MFTX. Originality/value This study provides a new theoretical model for using AI-enabled technologies to improve the MFTX. This paper is also expected to provide ...
Purpose: The purpose of this study is to investigate on how supply chain integration can influenc... more Purpose: The purpose of this study is to investigate on how supply chain integration can influence performance gains for firms in a supply chain management context primarily in the manufacturing industry in a developing country, Malaysia.Design/Methodology/Approach: The study applies survey method and data is collected through questionnaire composed of dimensions of supply chain integration, firm performance and firm characteristics.Data is collected from 50 respondents, from manufacturing firms across Malaysia.The collected responses were analysed using descriptive analysis and multiple regression.Findings: Based on the firm-level data, the study found that supply chain integration generates significant and sustainable performance gains.This implies that due to the limited capability of manufacturers in developing countries in practicing higher order supply chain capability, these lower order supply chain integration played an important role. Interestingly, among the three differen...
The Global Islamic Economy Indicator recognizes Malaysia as a global leader of the Islamic/Halal ... more The Global Islamic Economy Indicator recognizes Malaysia as a global leader of the Islamic/Halal economy. Malaysia is also expanding its Islamic Economy and Business Ecosystem. Accordingly, the Ministry of Entrepreneur Development (MED) in Malaysia aims to produce a million small and medium enterprise (SME) entrepreneurs in 2019-2023. However, the Global Innovation Index in 2018 and 2019 ranked Malaysia in the 35th place globally, behind top Asian innovators like Singapore, South Korea, and Japan. This raises an important question: How can Malaysia foster its entrepreneurial economy using its advantageous position in the Halal industry? Malaysia must act now to prepare for a future led by innovation and technology. The country can use the Halal Entrepreneurship Success Scale to foster sustainable innovation and achieve the Sustainable Development Goals (SDGs). Measuring the success of Halal entrepreneurs in Malaysia can help it to achieve the SDGs. The religious background of Halal ...
Innovation is essential for long-term competitiveness of firms. The lack of innovation can reduce... more Innovation is essential for long-term competitiveness of firms. The lack of innovation can reduce the competitiveness of firms in the hospitality and tourism industry. Therefore, Halal entrepreneurs in the Halal travel market must prepare for a future led by innovation and technology and to build scalable, digitally enabled business models. There are many innovative opportunities that can be translated into Halal tourism product/services for Muslim and non-Muslim travellers. Some aspects of Halal travel may also satisfy the demands of the non-Muslim market. The paper discusses seven innovative opportunities that could be exploited by Halal entrepreneurs in the hospitality and tourism market. The findings are useful for entrepreneurs to develop Halal products and services for Muslim and non-Muslim travellers.
Purpose The aim of this conceptual paper is to define Halal tourism based on the current practice... more Purpose The aim of this conceptual paper is to define Halal tourism based on the current practices and to explore the available innovative business opportunities in Halal travel industry that could be exploited by Halal entrepreneurs. Design/methodology/approach Critical assessment in Halal tourism literature is used to define Halal tourism and to link between Halal entrepreneurship and Halal tourism to explore innovative marketing opportunities for entrepreneurs. Findings New Halal tourism definition is suggested based on the current practices in this field. The paper also provided new prospects for Halal Entrepreneurs that could enable them to start new ventures in Halal tourism industry. Originality/value This study provides new theoretical and practical contribution in Halal tourism and Halal entrepreneurship. The findings could help tourism operators, Halal entrepreneurs to introduce Halal tourism products and services for catering Muslim traveler needs.
Purpose This paper aims to explore the perceptions of non-Muslim tourists towards halal tourism i... more Purpose This paper aims to explore the perceptions of non-Muslim tourists towards halal tourism in Malaysia and Turkey. It also investigates the extent to which non-Muslim tourists are willing to purchase certain types of halal products and services. Design/methodology/approach Qualitative data were collected by conducting 35 semi-structured interviews with non-Muslim tourists in Malaysia and another 25 in Turkey. Findings Six major aspects are identified that describe the perceptions of non-Muslim tourists towards halal tourism. This paper also provides some suggestions for destination marketers on how best to cater for Western tourists and increase international arrivals. Originality/value This paper explores the perceptions of non-Muslim tourists towards halal tourism which is totally new research in destination marketing. It provides some original insights into the interactions between the religion of Islam and non-Muslim tourists. The insight should be of value to authorities, ...
European Journal of Training and Development, 2015
Purpose – The purpose of this paper is to highlight the factors that aid e-training adoption in t... more Purpose – The purpose of this paper is to highlight the factors that aid e-training adoption in the Nigerian civil service. Design/methodology/approach – This paper is based on a review of past literature from databases, reports, newspapers, magazines, etc. The literature recognised the role of perceived cost, computer self-efficacy, availability of resources and perceived support in e-training adoption. Using technology acceptance model (TAM), this paper explained the importance of these variables in e-training adoption in developing country context. Findings – The authors found that the combined role of perceived cost, computer self-efficacy, technological infrastructure, Internet facilities, power supply, organisational support, technical support and government support is critical for e-training adoption in developing countries, particularly in Nigeria. Thus, the authors proposed the combination of these variables which would encourage future research on the use of TAM in technol...
This article begins by explaining the concept of Islamic Shariah. It explains the sources of Shar... more This article begins by explaining the concept of Islamic Shariah. It explains the sources of Shariah as well as its higher objectives. The article focuses on the implications of observance of Shariah in the tourism and hospitality industries. Following this is a description of the recent phenomena of “Halal tourism" and “Islamic Hospitality” illustrated through selected examples from Muslim countries in Asia and the Middle East. The development of "Islamically oriented” standards is also discussed giving rise to new concepts such as “Shariah-compliant,” which refers to Islamic consideration of being alcohol free, gambling free, and the availability of “Halal” food. Lastly, the article discusses future trends and challenges related to Halal tourism.
European Journal of Training and Development, 2013
PurposeResearchers have been focusing on the predictors of expatriates' adjustment and job pe... more PurposeResearchers have been focusing on the predictors of expatriates' adjustment and job performance at different levels (individual level, organizational level and societal level), but still some of the predictors have been ignored or unclear in the expatriate literature. The purpose of this paper is to develop a comprehensive framework in order to better understand the role of individual factors in expatriate adjustment and job performance.Design/methodology/approachThe review of past research is used to develop a conceptual framework.FindingsThis conceptual paper provides theoretical ground for individual factors which include Big Five, self‐efficacy, previous international experience, cultural sensitivity and social network and proposes that expatriate adjustment (work, general and interaction adjustment) mediates the relationship between individual factors (personality traits (Big Five), self‐efficacy, previous international experience, cultural sensitivity and social net...
Subject area Leadership. Study level/applicability This case study is useful for graduate and pos... more Subject area Leadership. Study level/applicability This case study is useful for graduate and post-graduate students. Case overview Kulim Land Office is the department responsible for the management of the affairs of the land in this area and it focuses on harmony, progress and prosperity management so that they are conducted in an orderly manner, and in accordance with the requirements of regulations and existing laws. Kulim Land Office is a public organization which is managed by the Land Administrator and two assistants of the Land Administrator. There are about 60 staff and they are being led by the Land Administrator Tuan Haji Md. Shuhaimie b. Abd Rahman, AMK, BCK, ASK. Since the Tuan Haji Md. Shuhaimie leadership started in August 2009, the units had experienced many successful achievements and, not surprisingly, have become a benchmark for other departments in the state of Kedah and the whole Malaysia public departments. This case study explains the importance of different le...
European Journal of Training and Development, 2013
Purpose – The purpose of this study is to highlight the importance of selected environmental, sit... more Purpose – The purpose of this study is to highlight the importance of selected environmental, situational and individual factors in the training transfer process. Design/methodology/approach – This study proposes and tests a framework via structural equation modelling by including supervisor and peer support, instrumentality and learner readiness on 503 Malaysian bank employees. It proposes a modified and improved scale for learner readiness previously developed by Holton et al.. Findings – As hypothesized, supervisor and peer support increase the motivation level of the trainee to transfer the learned skills. The findings of this study will help researchers to resolve the conflict among past researchers about the role of peer and supervisor support in training transfer process. In addition, an improved scale of learner readiness is used and the result indicates a significant relationship between learner readiness and transfer motivation. Furthermore, this study explains the importa...
Purpose This paper aims to present a theoretical account of the connection between artificial int... more Purpose This paper aims to present a theoretical account of the connection between artificial intelligence (AI) enabled technologies and Muslim-friendly tourism experiences (MFTX) using the customer experience (CX) theory, reference group theory and theory of tourism consumption systems. Design/methodology/approach A model research design is adopted to build a theoretical framework that predicts relationships between constructs. Critical assessment in tourism and AI literature is used to explore AI-enabled technologies in Halal-friendly tourism. Findings The findings of this paper have conceptualised the CX theory for Muslim travellers satisfying their religious needs in Halal-friendly tourism by suggesting a new construct called the MFTX. It also offered a theoretical model for using AI-enabled technologies to improve the MFTX. Originality/value This study provides a new theoretical model for using AI-enabled technologies to improve the MFTX. This paper is also expected to provide ...
Purpose: The purpose of this study is to investigate on how supply chain integration can influenc... more Purpose: The purpose of this study is to investigate on how supply chain integration can influence performance gains for firms in a supply chain management context primarily in the manufacturing industry in a developing country, Malaysia.Design/Methodology/Approach: The study applies survey method and data is collected through questionnaire composed of dimensions of supply chain integration, firm performance and firm characteristics.Data is collected from 50 respondents, from manufacturing firms across Malaysia.The collected responses were analysed using descriptive analysis and multiple regression.Findings: Based on the firm-level data, the study found that supply chain integration generates significant and sustainable performance gains.This implies that due to the limited capability of manufacturers in developing countries in practicing higher order supply chain capability, these lower order supply chain integration played an important role. Interestingly, among the three differen...
The Global Islamic Economy Indicator recognizes Malaysia as a global leader of the Islamic/Halal ... more The Global Islamic Economy Indicator recognizes Malaysia as a global leader of the Islamic/Halal economy. Malaysia is also expanding its Islamic Economy and Business Ecosystem. Accordingly, the Ministry of Entrepreneur Development (MED) in Malaysia aims to produce a million small and medium enterprise (SME) entrepreneurs in 2019-2023. However, the Global Innovation Index in 2018 and 2019 ranked Malaysia in the 35th place globally, behind top Asian innovators like Singapore, South Korea, and Japan. This raises an important question: How can Malaysia foster its entrepreneurial economy using its advantageous position in the Halal industry? Malaysia must act now to prepare for a future led by innovation and technology. The country can use the Halal Entrepreneurship Success Scale to foster sustainable innovation and achieve the Sustainable Development Goals (SDGs). Measuring the success of Halal entrepreneurs in Malaysia can help it to achieve the SDGs. The religious background of Halal ...
Innovation is essential for long-term competitiveness of firms. The lack of innovation can reduce... more Innovation is essential for long-term competitiveness of firms. The lack of innovation can reduce the competitiveness of firms in the hospitality and tourism industry. Therefore, Halal entrepreneurs in the Halal travel market must prepare for a future led by innovation and technology and to build scalable, digitally enabled business models. There are many innovative opportunities that can be translated into Halal tourism product/services for Muslim and non-Muslim travellers. Some aspects of Halal travel may also satisfy the demands of the non-Muslim market. The paper discusses seven innovative opportunities that could be exploited by Halal entrepreneurs in the hospitality and tourism market. The findings are useful for entrepreneurs to develop Halal products and services for Muslim and non-Muslim travellers.
Purpose The aim of this conceptual paper is to define Halal tourism based on the current practice... more Purpose The aim of this conceptual paper is to define Halal tourism based on the current practices and to explore the available innovative business opportunities in Halal travel industry that could be exploited by Halal entrepreneurs. Design/methodology/approach Critical assessment in Halal tourism literature is used to define Halal tourism and to link between Halal entrepreneurship and Halal tourism to explore innovative marketing opportunities for entrepreneurs. Findings New Halal tourism definition is suggested based on the current practices in this field. The paper also provided new prospects for Halal Entrepreneurs that could enable them to start new ventures in Halal tourism industry. Originality/value This study provides new theoretical and practical contribution in Halal tourism and Halal entrepreneurship. The findings could help tourism operators, Halal entrepreneurs to introduce Halal tourism products and services for catering Muslim traveler needs.
Purpose This paper aims to explore the perceptions of non-Muslim tourists towards halal tourism i... more Purpose This paper aims to explore the perceptions of non-Muslim tourists towards halal tourism in Malaysia and Turkey. It also investigates the extent to which non-Muslim tourists are willing to purchase certain types of halal products and services. Design/methodology/approach Qualitative data were collected by conducting 35 semi-structured interviews with non-Muslim tourists in Malaysia and another 25 in Turkey. Findings Six major aspects are identified that describe the perceptions of non-Muslim tourists towards halal tourism. This paper also provides some suggestions for destination marketers on how best to cater for Western tourists and increase international arrivals. Originality/value This paper explores the perceptions of non-Muslim tourists towards halal tourism which is totally new research in destination marketing. It provides some original insights into the interactions between the religion of Islam and non-Muslim tourists. The insight should be of value to authorities, ...
European Journal of Training and Development, 2015
Purpose – The purpose of this paper is to highlight the factors that aid e-training adoption in t... more Purpose – The purpose of this paper is to highlight the factors that aid e-training adoption in the Nigerian civil service. Design/methodology/approach – This paper is based on a review of past literature from databases, reports, newspapers, magazines, etc. The literature recognised the role of perceived cost, computer self-efficacy, availability of resources and perceived support in e-training adoption. Using technology acceptance model (TAM), this paper explained the importance of these variables in e-training adoption in developing country context. Findings – The authors found that the combined role of perceived cost, computer self-efficacy, technological infrastructure, Internet facilities, power supply, organisational support, technical support and government support is critical for e-training adoption in developing countries, particularly in Nigeria. Thus, the authors proposed the combination of these variables which would encourage future research on the use of TAM in technol...
This article begins by explaining the concept of Islamic Shariah. It explains the sources of Shar... more This article begins by explaining the concept of Islamic Shariah. It explains the sources of Shariah as well as its higher objectives. The article focuses on the implications of observance of Shariah in the tourism and hospitality industries. Following this is a description of the recent phenomena of “Halal tourism" and “Islamic Hospitality” illustrated through selected examples from Muslim countries in Asia and the Middle East. The development of "Islamically oriented” standards is also discussed giving rise to new concepts such as “Shariah-compliant,” which refers to Islamic consideration of being alcohol free, gambling free, and the availability of “Halal” food. Lastly, the article discusses future trends and challenges related to Halal tourism.
European Journal of Training and Development, 2013
PurposeResearchers have been focusing on the predictors of expatriates' adjustment and job pe... more PurposeResearchers have been focusing on the predictors of expatriates' adjustment and job performance at different levels (individual level, organizational level and societal level), but still some of the predictors have been ignored or unclear in the expatriate literature. The purpose of this paper is to develop a comprehensive framework in order to better understand the role of individual factors in expatriate adjustment and job performance.Design/methodology/approachThe review of past research is used to develop a conceptual framework.FindingsThis conceptual paper provides theoretical ground for individual factors which include Big Five, self‐efficacy, previous international experience, cultural sensitivity and social network and proposes that expatriate adjustment (work, general and interaction adjustment) mediates the relationship between individual factors (personality traits (Big Five), self‐efficacy, previous international experience, cultural sensitivity and social net...
Subject area Leadership. Study level/applicability This case study is useful for graduate and pos... more Subject area Leadership. Study level/applicability This case study is useful for graduate and post-graduate students. Case overview Kulim Land Office is the department responsible for the management of the affairs of the land in this area and it focuses on harmony, progress and prosperity management so that they are conducted in an orderly manner, and in accordance with the requirements of regulations and existing laws. Kulim Land Office is a public organization which is managed by the Land Administrator and two assistants of the Land Administrator. There are about 60 staff and they are being led by the Land Administrator Tuan Haji Md. Shuhaimie b. Abd Rahman, AMK, BCK, ASK. Since the Tuan Haji Md. Shuhaimie leadership started in August 2009, the units had experienced many successful achievements and, not surprisingly, have become a benchmark for other departments in the state of Kedah and the whole Malaysia public departments. This case study explains the importance of different le...
European Journal of Training and Development, 2013
Purpose – The purpose of this study is to highlight the importance of selected environmental, sit... more Purpose – The purpose of this study is to highlight the importance of selected environmental, situational and individual factors in the training transfer process. Design/methodology/approach – This study proposes and tests a framework via structural equation modelling by including supervisor and peer support, instrumentality and learner readiness on 503 Malaysian bank employees. It proposes a modified and improved scale for learner readiness previously developed by Holton et al.. Findings – As hypothesized, supervisor and peer support increase the motivation level of the trainee to transfer the learned skills. The findings of this study will help researchers to resolve the conflict among past researchers about the role of peer and supervisor support in training transfer process. In addition, an improved scale of learner readiness is used and the result indicates a significant relationship between learner readiness and transfer motivation. Furthermore, this study explains the importa...
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Papers by mohamed battour