Great and responsive customer service! Love it! Definitely a 5-star service!
Reply from We are Underground LLCJan 18, 2024
Thank you for leaving this kind review. We are very happy to have been able to help and hope that you will continue to enjoy using our theme. We are here if you have any problems.
VIN & SNÖ
Jan 16, 2024
Great support! Really happy with it.
Reply from We are Underground LLCJan 16, 2024
Thank you for choosing our theme and for taking the time to acknowledge the efforts our support team!
If you have any additional questions or run into any problems please let us know
bookshamper.com
Dec 28, 2023
product size issue, on mobile screen only one product show on crousal, that seems too big and awkward, i asked for help regarding this issue but they are asking extra amount 99$ thats bull shit,
Reply from We are Underground LLCJan 2, 2024
We understand your frustration, and while we do offer small modifications to stores the pricing may vary based on complexity. We have been pleased to discuss options with you since and are waiting for access to the theme so that we can make the change that was offered, if you can check your email and complete the steps we mentioned we will be able to move things forward for you.
52 Riley road suite #383, Celebration, FL, 34747, US
support@weareunderground.com
Release notes
Version 11.0.1 June 6, 2024
Icon v11.0.1 contains bug fixes, the removal of a redundant setting and the addition of a new sold out icon setting.
Removed
We removed an unused full width setting from the main collection section.
Added
We added a theme setting to enable a sold out icon.
Fixes and other improvements
We fixed an issue with mobile filters not closing the slideout sidebar correctly.
We fixed an issue with slideshow buttons not navigating to links when header overlay enabled.
We fixed an issue with price ranges not working in the search sidebar filters.
Version 11.0.0 May 17, 2024
Added
We added a checkbox to the footer section settings allowing for store policies to be displayed.
We added support for the quantity selector to be visible by default on gift card products.
We added support for product variant swatches that contain quotation marks.
We added payment icons as an optional block for product and featured product sections.
We added a range indicator to product and featured product sections.
We added a theme setting allowing merchants to choose a timescale in which to show new icons on products.
We added a theme setting allowing merchants to choose between a quick shop drawer or modal.
We added a collapsible accordion to collection and search sidebar content.
We added country and language selectors to the header so that they can be used without having to add an announcement bar.
We added an adaptive height section setting for the product image gallery slideshow.
Removed
We removed support for a shortcode product content popups hack as this functionality now exists with metafields.
We removed country and language selectors from the announcement bar
Changed
We changed the product swatch sold out icon from an image to svg.
We changed the gift card section to allow for the qr code visibility to be toggled between shown or hidden.
We changed the gift card section to allow for a preferred gift card image
We changed the instagram social media url to require the full URL replacing the input for account name only.
Fixes and other improvements
We fixed the product "Upsell" block so that you can have more than one on a given page.
We fixed the collection page filter breaking the layout when toggling filters.
We fixed the collection page filters from being removed when selecting a sort by option.
We fixed an issue that prevented the pinterest share icon showing on custom collection or product templates.
We fixed a missing "or" translation for alternate checkout methods in the shopping cart.
We fixed an issue with megamenu headings not inheriting the correct theme settings color selection.
We fixed missing support for 'page_image' in the social media meta tags.
We fixed an issue with comma separated currency values causing errors in Google structured data.
We fixed an incorrect German translation of "from".
We fixed an issue with missing feedback from the customer forgot password submission.
We fixed an incorrect placement of the optional header bottom border.
We fixed a missing border highlight for product customization text inputs.
We fixed an issue with unstyled instances of cart buttons if content extends to more than 1 row.
We fixed an issue with missing margins on product icons.
We fixed an issue with product badges appearing over dropdown menu items.
We fixed missing translations for the skip link accessibility feature.
We changed the free shipping notification in the shopping cart to be disabled by default for first theme installation.
We updated the recommended sizes across sections with large images.
We made some performance updates to how sidebar filters are handled on desktop and mobile devices.
Version 10.2.0 April 3, 2024
This release adds support for Shopifys new product and filter swatch feature, adds small enhancements, and removes all known bugs.
We have removed all code references to Shopifys product reviews app which will cease functioning on May 6th 2024. Follow Shopifys documentation to migrate to another app.
Removed
We have removed all code associated with the Shopify reviews app as part of a mandatory Shopify update.
Added
We added support for Shopifys new product color swatch feature.
We added support for Shopifys new filter color swatch feature.
We added support for a skip link to better navigate the store using the keyboard.
We added improvements to the cookie consent option within the theme
We added a color picker to the product stock levels pulse icon
We added a color list to product theme settings which allows merchants to enter which product options shouls be presented as color swatches.
Fixes and other improvements
We fixed the collection and search page Filter Toggle button not working after filtering has been done on the page.
We fixed the collection and search page filters not working after selecting a filter.
We fixed the search results not appearing in the same language that the Store is currently in.
We fixed an image gallery issue where images were not full screen on mobile despite the option being checked.
We fixed an issue following a Shopify cart API change that made it possible to add quantities greater than that available to the cart.
We fixed an issue with the header menu collection where product titles would not wrap to 2 lines if space requires.
We fixed missing translations in the customer reset password page.
We fixed an issue with erratic display of the featured collection carousel when the animation settings are set to none.
We fixed an issue with the hover color for secondary buttons not being applied.
We fixed an issue with slideshow buttons not wrapping to additional lines when required.
Muy recomendado, le doy 5 estrellas , me fue muy fácil crear mi pagina y cuando requerí ayuda el equipo de We Are Underground ha sido de mucha ayuda, me hicieron unas modificaciones en corto tiempo. Fueron muy amables en hacer los cambios que necesitaba para que la pagina se vea como yo quería.
Reply from We are Underground LLCFeb 8, 2024
We are very thankful for your kind review. Thank you for choosing our theme and for taking the time to share your experience with other Shopify merchants. Our team is here to help if you run into any issues.
Azure & Lavender
Jan 18, 2024
Great and responsive customer service! Love it! Definitely a 5-star service!
Reply from We are Underground LLCJan 18, 2024
Thank you for leaving this kind review. We are very happy to have been able to help and hope that you will continue to enjoy using our theme. We are here if you have any problems.
VIN & SNÖ
Jan 16, 2024
Great support! Really happy with it.
Reply from We are Underground LLCJan 16, 2024
Thank you for choosing our theme and for taking the time to acknowledge the efforts our support team!
If you have any additional questions or run into any problems please let us know
bookshamper.com
Dec 28, 2023
product size issue, on mobile screen only one product show on crousal, that seems too big and awkward, i asked for help regarding this issue but they are asking extra amount 99$ thats bull shit,
Reply from We are Underground LLCJan 2, 2024
We understand your frustration, and while we do offer small modifications to stores the pricing may vary based on complexity. We have been pleased to discuss options with you since and are waiting for access to the theme so that we can make the change that was offered, if you can check your email and complete the steps we mentioned we will be able to move things forward for you.
52 Riley road suite #383, Celebration, FL, 34747, US
support@weareunderground.com
Release notes
Version 11.0.1 June 6, 2024
Icon v11.0.1 contains bug fixes, the removal of a redundant setting and the addition of a new sold out icon setting.
Removed
We removed an unused full width setting from the main collection section.
Added
We added a theme setting to enable a sold out icon.
Fixes and other improvements
We fixed an issue with mobile filters not closing the slideout sidebar correctly.
We fixed an issue with slideshow buttons not navigating to links when header overlay enabled.
We fixed an issue with price ranges not working in the search sidebar filters.
Version 11.0.0 May 17, 2024
Added
We added a checkbox to the footer section settings allowing for store policies to be displayed.
We added support for the quantity selector to be visible by default on gift card products.
We added support for product variant swatches that contain quotation marks.
We added payment icons as an optional block for product and featured product sections.
We added a range indicator to product and featured product sections.
We added a theme setting allowing merchants to choose a timescale in which to show new icons on products.
We added a theme setting allowing merchants to choose between a quick shop drawer or modal.
We added a collapsible accordion to collection and search sidebar content.
We added country and language selectors to the header so that they can be used without having to add an announcement bar.
We added an adaptive height section setting for the product image gallery slideshow.
Removed
We removed support for a shortcode product content popups hack as this functionality now exists with metafields.
We removed country and language selectors from the announcement bar
Changed
We changed the product swatch sold out icon from an image to svg.
We changed the gift card section to allow for the qr code visibility to be toggled between shown or hidden.
We changed the gift card section to allow for a preferred gift card image
We changed the instagram social media url to require the full URL replacing the input for account name only.
Fixes and other improvements
We fixed the product "Upsell" block so that you can have more than one on a given page.
We fixed the collection page filter breaking the layout when toggling filters.
We fixed the collection page filters from being removed when selecting a sort by option.
We fixed an issue that prevented the pinterest share icon showing on custom collection or product templates.
We fixed a missing "or" translation for alternate checkout methods in the shopping cart.
We fixed an issue with megamenu headings not inheriting the correct theme settings color selection.
We fixed missing support for 'page_image' in the social media meta tags.
We fixed an issue with comma separated currency values causing errors in Google structured data.
We fixed an incorrect German translation of "from".
We fixed an issue with missing feedback from the customer forgot password submission.
We fixed an incorrect placement of the optional header bottom border.
We fixed a missing border highlight for product customization text inputs.
We fixed an issue with unstyled instances of cart buttons if content extends to more than 1 row.
We fixed an issue with missing margins on product icons.
We fixed an issue with product badges appearing over dropdown menu items.
We fixed missing translations for the skip link accessibility feature.
We changed the free shipping notification in the shopping cart to be disabled by default for first theme installation.
We updated the recommended sizes across sections with large images.
We made some performance updates to how sidebar filters are handled on desktop and mobile devices.
Version 10.2.0 April 3, 2024
This release adds support for Shopifys new product and filter swatch feature, adds small enhancements, and removes all known bugs.
We have removed all code references to Shopifys product reviews app which will cease functioning on May 6th 2024. Follow Shopifys documentation to migrate to another app.
Removed
We have removed all code associated with the Shopify reviews app as part of a mandatory Shopify update.
Added
We added support for Shopifys new product color swatch feature.
We added support for Shopifys new filter color swatch feature.
We added support for a skip link to better navigate the store using the keyboard.
We added improvements to the cookie consent option within the theme
We added a color picker to the product stock levels pulse icon
We added a color list to product theme settings which allows merchants to enter which product options shouls be presented as color swatches.
Fixes and other improvements
We fixed the collection and search page Filter Toggle button not working after filtering has been done on the page.
We fixed the collection and search page filters not working after selecting a filter.
We fixed the search results not appearing in the same language that the Store is currently in.
We fixed an image gallery issue where images were not full screen on mobile despite the option being checked.
We fixed an issue following a Shopify cart API change that made it possible to add quantities greater than that available to the cart.
We fixed an issue with the header menu collection where product titles would not wrap to 2 lines if space requires.
We fixed missing translations in the customer reset password page.
We fixed an issue with erratic display of the featured collection carousel when the animation settings are set to none.
We fixed an issue with the hover color for secondary buttons not being applied.
We fixed an issue with slideshow buttons not wrapping to additional lines when required.