An insider Explains Apple’s Use of Storytelling as a Leadership Tool
What's in the New Leadership Playbook
My Daughter Will Be Nearly 50 Before Corporate America Reaches Gender Parity For All Women. Here’s How We Get There Faster.
Research: How to Preserve worker Wellbeing as Election Day Approaches
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How “Activators” Enable Culture Change
Insights from Charter's recent webinar with leaders from PMI, PwC, and the Stanford Graduate School of Business.
By Kevin J. Delaney
How Microsoft and Atlassian used culture to manage change
A preview of Charter's new playbook, "Culture in a Time of Change."
By Kevin J. Delaney
Lessons for Navigating Uncertainty from 'The Enduring Enterprise'
Insights from Devin DeCiantis and Ivan Lansberg, authors of The Enduring Enterprise.
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Why Your CHRO Is the Missing Link in Your AI Strategy
This work is a true exercise in change management.
By Teuila Hanson and Aneesh Raman
Six experts on what the election means for workplaces
Essential areas to focus on in the months ahead to support workers and power business performance.
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How to Build a Culture of AI Experimentation
Tips for meaningful individual experimentation with AI at work from leaders at Slack and Women Defining AI.
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How to avoid burnout and maximize impact from AI
Charter advisor Brian Elliott on new research showing AI putting intense pressure on executives and workers—and what you can do about it.
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How to Break Through to Detached Team Members
Insights from our conversation with Vijay Pendakur, author of the forthcoming The Alchemy of Talent.
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The Link Between Interviews and Worker Happiness
Insights from NYU psychologist professor Tessa West, author of the forthcoming book, Job Therapy.
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How to change a change-resistant organization
General David Petraeus’ four-part framework for complex organizational change
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Compelling offices for flexible work
Antique tables, messages in parking lots, common sinks, and other approaches to make workplaces better fulfill their social function.
What to do about poor quality meetings
Fixing meetings is the most low-lying opportunity to improve performance and worker engagement.
How Management and Expertise Can Increase in Value with AI
Ethan Mollick, associate professor at Wharton. and author of Co-Intelligence, discusses how AI can help the most-skilled workers and how to create a “sharp edge” to your expertise.
By Kevin J. Delaney
A New Playbook for Worker Empowerment
Innovations in worker voice, worker representation, and collaborations with labor unions offer an alternative path forward
By Michelle Peng
Employee Resource Groups Are at a Crossroads. Here's How to Reinvigorate Them.
Advice for both ERG leaders and the organizational leaders that support them.
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How to Tackle the Biggest Threat to Your Team's Growth
It's time to pay down your "organizational debt."
By Rodney Evans
Applying the ‘Hollywood Model’ to Rethink How Teams Are Structured
If the job as we know it is becoming outdated, here’s what could replace it.
By Cari Nazeer
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More from Inclusivity
What to Do About the AI Adoption Gender Gap
A Q&A with Solène Delecourt, an assistant professor at UC Berkeley’s Haas School of Business.
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What Employers Can Do To Address the Gender Financial Wellness Gap
Advice from Lisa Margeson, Bank of America managing director of workplace benefits retirement research, based on the bank's recent worker survey.
By Michelle Peng
What could make a difference for mothers as employment booms
A conversation with the University of Wisconsin-Madison's Jessica Calarco on how to make work more equitable and sustainable for women, as formal labor force participation hits a record.
By Kevin J. Delaney
Leadership Lessons From the First Black US Generals
A conversation with Doug Melville, author of the new book "Invisible Generals," on applying the lessons of his family history to current-day diversity work.
By S. Mitra Kalita
The Role for Workplaces in Tackling the American Care Crisis
Insights from CareFest by Caring Across Generations.
By Michelle Peng
A hidden upside of AI automation
Conversations about AI and labor often focus on the dichotomy between automation, or replicating tasks that people perform, and augmentation, or enabling people to do things they previously couldn’t. (Charter has also written about this...
By Jacob Clemente
How Businesses Should Respond to the Deepening Child-Care Crisis
A two-part approach for responding to the cliff in federal funding from Brigid Schulte, director of the Better Life Lab at New America.
By Cari Nazeer
How to End the Unfairness of Invisible Work
A simple checklist for addressing the unequal distribution of labor in our workplaces.
By S. Mitra Kalita
What Workplaces Misunderstand About Neurodiversity
Creating better support systems for neurodivergent workers starts with having the right vocabulary.
By S. Mitra Kalita
How Organizations Can Improve Worker Buy-in on Diversity Efforts
New research examines how ‘contingent rhetoric’ gets workers to try harder on diversity initiatives.
By Cari Nazeer
How 'Professionalism' Harms Workers of Color
Unwritten workplace norms are weaponized against people of color.
By S. Mitra Kalita
How to Make the Most of the Least Productive Season
Advice for supporting a mutual unplugging.
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How Workplaces Can Be More Proactive About Supporting Mental Health
New research illuminates where most workplaces fall short.
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Why Managers Resist Diversity, and How to Fix It
An interview with Christopher To, an assistant professor of human resource management at Rutgers University, and co-author of a rent paper on managers' attitudes towards diversity.
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Looking Back on Three Years of Performative Diversity Efforts
Now we know: The work employers and institutions have done since the murder of George Floyd has been largely cosmetic.
By S. Mitra Kalita
The Phrases You Should Banish From Your Work Vocabulary
Overuse of workplace jargon isn't just annoying—it's also a barrier to inclusion.
By S. Mitra Kalita
What to Do When a Colleague’s Right to Exist Is Under Attack
Actions workplaces can take to help their LGBTQ+ employees feel safe at work.
By S. Mitra Kalita
What the Succession Finale Reveals About Impostor Syndrome
Warning: This column contains spoilers for Succession… and also corporate America. The television series Succession, just concluded this week, focuses on who gets the top job at the fictional media conglomerate Waystar Royco. While this...
By S. Mitra Kalita
What Moms Want for Mother's Day: Put Us in Charge of the Return-to-Office Plans
Why the idea of work-life balance sets working parents up to fail—and what to strive for instead.
By S. Mitra Kalita
How to Succeed at Your First Job
How employers can get the first-job experience right.
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More from Working Better
Why math is a core human skill even as AI handles more of it
A Q&A with Bilal Shah, CEO of learning and development benefits provider Guild.
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The Case for a “Wait-and-See” Approach to AI
MIT’s Daron Acemoglu weighs in on AI’s future impact on jobs.
By Jacob Clemente
Sal Khan on the critical human skills for an AI age
Khan Academy’s founder says ‘intangible’ work skills can become more tangible.
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Why status—and not just power—determines workplace success
A Q&A with Alison Fragale, author of 'Likeable Badass'
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Robert Putnam on how to reduce workplace loneliness and polarization
The “Bowling Alone” author is concerned about remote work and not enough employer-initiated fun.
By Kevin J. Delaney
Actor Lamorne Morris’s advice for avoiding burnout
From Hollywood Video to TV's New Girl, how Lamorne Morris prevented and treated burnout throughout his career.
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The Antidote To Being Bored at Work
UNC's Shimul Melwani on her research on boredom at work.
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How “cognitive apprenticeship” can level up middle managers
In our new playbook, “The AI Educator: Using artificial intelligence to transform manager development,” we share best practices for using AI tools for learning, with a focus on manager development. Through our conversations with researchers,...
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The Future of the Entry-Level Job
Insights from Valerie Capers Workman, chief talent engagement officer of Handshake, on AI's effect on entry-level positions for young workers.
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How companies are using AI to help their workers learn
An interview with AI and L&D consultant Egle Vinauskaite.
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The best AI note-taking tools for meetings
Circleback, Krisp, and Granola are our picks for generating AI notes, summaries, and action items for your meetings.
By Michelle Peng
Expert Predictions for the Second Half of 2024
Expert predictions for the workplace trends to focus on, including the economy, elections, and AI.
By Erin Grau
How AI Can Train You To Be Better at Your Job
New research and case studies on how organizations are using AI tools to better train managers.
By Michelle Peng
Five ‘aha’ ways AI can help you work better
Tips and prompts for using AI tools to unlock solutions in your everyday work and life from the founders of Women Defining AI, Helen Lee Kupp and Nicole Sterling.
By Helen Lee Kupp and Nichole Sterling
What is an Employer's Role in Promoting Civic Engagement?
Tactics for constructive civic engagement ahead of the 2024 election from Nationswell's Greg Behrman.
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How to manage better and boost your career as the job market levels off
With US worker attrition back at 2008 levels, here are tactics managers and individuals should adopt.
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What to do about poor quality meetings
Fixing meetings is the most low-lying opportunity to improve performance and worker engagement.
A badly needed new framework for “bring your whole self” to work
A conversation with NYU Stern's Julianna Pillemer on how to find the right balance between being your true self and maintaining professionalism.
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The AI Tools Workers Will Take for Granted
A conversation with MIT's Andrew McAfee on where organizations should focus AI implementation improve business performance
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The Charts Leaders Should See to Put the Office to Better Use
New research about incentives, collaboration, and connection.
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More from Flexible Work
Six Experts on What We’ve Learned about Returning to the Office
Insights from Stanford's Nicholas Bloom, Atlassian's Dr. Molly Sands, and more.
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Why You Should Prepare to Share Desks with Your Colleagues
New research shows businesses plan to further reduce the number of dedicated desks, even as the contraction in office space appears to be slowing.
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How to Get Through to C-suite Executives on Flexible Work
Brian Elliott on the importance of C-Suite leaders listening to employees to shape flexible-work policies.
By Brian Elliott
The new pattern of work in the summer
Our guide to new data on summer work trends.
The Unexpected Impact of RTO Mandates on Senior Workers
A conversation with researcher David Van Dijcke on new findings that shed light on our new workplace landscape.
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What I learned from two weeks of totally asynchronous work
Takeaways for managers on supporting teams across time zones
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Don't Be So Quick to Mourn the Workplace Friendship
Hybrid and remote work are having a critical hand in right-sizing the role friendship plays in our working lives.
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What Mothers on Career Breaks Wish Employers Knew
What it means to more fully accept women who are taking a pause.
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Priya Parker on What We've Learned About Gathering Well
'The Art of Gathering' author Priya Parker on what we're still getting wrong about hybrid meetings and how to fix them.
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It's Time to Retire the Phrase 'Hybrid Work'
Why "remote," "hybrid," and "productivity" aren't doing us any favors—and what to say instead.
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The Sweet Spot for Hybrid Work
New research on the ideal number of days for teams to work in the same location.
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A Case Study in Making Remote Work Succeed at Scale
Allstate’s CEO on why the vast majority of its US workers are permanently remote, and the adjustments to make that succeed.
By Kevin J. Delaney
The Latest Employee Perk? An Affordable Home.
How workplaces are using employer-sponsored housing support to get workers back to the office.
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What the Return-to-Office Debate Means for Single People
A workplace-connection expert on the overlooked value of gradual relationship-building.
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How Offices Are Using Less, Better Space
JLL's Neil Murray on where organizations can save money on office space and where they should invest.
By Kevin J. Delaney
What to Know When Five Generations Share an Office
Advice for intergenerational harmony in a changing workplace.
By S. Mitra Kalita
How IDEO's Chief Creative Officer Makes In-Office Time Better
How the design firm structures bringing staff together to strengthen organizational culture and productivity.
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The Plight of the Wall Street Worker Forced Back to the Office
That kinder, gentler, more flexible Wall Street that emerged in the pandemic, where bankers had more flexible schedules and the ability to work from home? It was nice while it lasted. Goldman Sachs CEO David...
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The 3 Pillars of a Good Job
A new definition of job quality for employers to heed.
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How Pinterest's New Work-From-Anywhere Program Balances Flexibility With Predictability
The company's chief people officer shares key takeaways from PinFlex, which allows employees to live anywhere in the country.
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‘A celebration of audio’: Inside Spotify’s Colorful New Offices
A look at Spotify's global redesign project, with photos from LA, NYC, Stockholm, Berlin, and Toronto.
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How a Mobile-First Real-Estate Firm Brought Home Into the Office
A look inside Avenue 8's New York City office.
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Reimagining Lever House, a NYC Landmark, for the Future of Work
Plans are underway to redevelop Lever House, an icon of modernist architecture, for a new generation of workers.
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At This Office, Employee Wellness Starts With a Pickleball Court
Financial-services firm TIAA is opening the doors to its redesigned Charlotte, NC campus this summer, where they emphasized employees’ physical and mental wellness throughout the 92 acres.
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What It Looks Like When Architects Build a Future of Work Space for Themselves
Architecture firm Perkins Eastman designed its new Pittsburgh studio to be ‘a real time experiment in the future of work.’
