It’ that time of year -- Have you got your ticket? Join @Resonate at #DTX24 #UCX24 on stand S76 on the 2-3 October 2024 https://hubs.li/Q02P7fXQ0
Resonate
IT Services and IT Consulting
Microsoft Partner. We empower you and your team to work smarter using Microsoft Teams, Power Platform and Voice.
About us
Resonate is a digital transformation company specialising in complex voice and collaboration solutions using the Microsoft Teams platform. We support customers in all sectors and have deep experience in the Oil and Gas, Finance, Manufacturing, Legal and Retail Sectors, providing implementation services as well as our own managed service and suite of tools. In February 2024, Resonate joined the SCC family, becoming “Resonate – an SCC business.” Together, Resonate and SCC help customers across Europe use leading-edge technology to solve their business challenges.
- Website
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https://www.resonate-ucc.com
External link for Resonate
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Birmingham,
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Consulting, Unified Communication, Skype for Business, PBX Removal, User Adoption and Change Management, Transformation, Innovation, Office 365, Voice Quality, Cloud, Azure, Managed Services, Microsoft Teams, Microsoft Power Platform, Microsoft Teams Voice, Teams Contact Centre, Teams Recording, Teams Room Systems, and CoPilot
Locations
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Primary
Get directions
Warwick Road
James House
Birmingham,, B11 2LE, GB
Employees at Resonate
Updates
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New Case Study Alert! Resonate’s architect experts are helping a leading healthcare company move their telephony infrastructure to #TeamsPhone transforming critical patient care. Find out how https://hubs.li/Q02NXhQ10
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Workers on the move need Teams mobility! We can extend Teams to your hybrid and frontline workforce simply by adding an employee's Teams phone number to their mobile device. Find out how that will benefit your people and your business here: https://hubs.li/Q02MWwR00 #microsoftteams #teamsmobile #teamsphone
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Leading the #microsoftteams way! We are partnering with Tango Networks to deliver our Voice for Teams Mobile service - extending Teams to frontline and hybrid workers #futureofwork #remotework
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See how hard #Microsoft can work for your organisation when you pair a leading #Microsoftteams contact centre from @Anywhere365 with the #PowerPlatform https://hubs.li/Q02MWR4h0 #microsoftcontactcentre #contactcentre
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Food for thought! We helped a global food manufacturer implement and adopt Microsoft Teams across their organisation, See the full story A Leading Food Manufacturer | Case Study | Resonate https://hubs.li/Q02MSqR_0
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Complex legacy telephony across the factory floor or across remote locations globally? Resonate architects have seen it before! See how we can help: https://hubs.ly/Q02LH4b20 #microsoftteams #teamscontactcentre #teamsmobile
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143% utilisation of your IT Operations Team? That's the average! Take 2 minutes to see how you can save your team time by automating Teams Phone management https://hubs.li/Q02LWdlM0 #microsoftteams #teamsPhone
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Giving Voice to our customers! Download our free factsheet here for all the information you need on our Teams Direct Routing platform - Resonate Voice for Teams: https://hubs.li/Q02JN0lR0 #MicrosoftTeams #TeamsDirectRooting
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Resonate reposted this
More AI features from Luware Nimbus - in this video I show you how to use Microsoft Co-pilot to assist an agent handle an email. Co-pilot will analyse the email and provide real-time information to the agent including: 📮 Summary of email chain 😐 Sentiment analysis 🧠 Suggested reply The possibilities are truly endless, Co-pilot can dip into existing KBs, CRMs and websites suggesting the relevant information to the agent at the right time. For more information please check out our blog article on this topic - https://lnkd.in/e7HbAbUm