Information and communication technology (ICT) has become an essential element in the hospitality... more Information and communication technology (ICT) has become an essential element in the hospitality industry around the world over the past few decades, with particular benefits accruing to restaurant owners. Restaurants within poorer areas, however, often struggle to access the relevant technologies. This article investigates the challenges confronting ICT adoption and utilisation in restaurants in a rural setting. Twelve small restaurants in the Midlands of KwaZulu-Natal, South Africa were investigated. The findings indicate large discrepancies between three groups: the top two thriving businesses; the majority group of middle-level enterprises, which exhibited varying levels of success; and the remaining two restaurants, which were clearly struggling to survive. Their success in adoption of ICT corresponded closely in nearly all instances with these success levels. The challenges to adoption and utilisation of ICT were found to centre on cost, owners' lack of familiarity with I...
Students entering a new discourse community have to take on a new social identity and this identi... more Students entering a new discourse community have to take on a new social identity and this identity is expressed by means of familiarity with the appropriate discourse conventions, including genre, the most overt expression of rhetorical purposes, and metadiscourse, the ...
Abstract This article considers the value of discipline-based academic literacy courses in Manage... more Abstract This article considers the value of discipline-based academic literacy courses in Management Studies and Science. It outlines the most important genres in these two undergraduate areas of study, before going to describe two discipline-based academic ...
Information and communication technology (ICT) has become an essential element in the hospitality... more Information and communication technology (ICT) has become an essential element in the hospitality industry around the world over the past few decades, with particular benefits accruing to restaurant owners. Restaurants within poorer areas, however, often struggle to access the relevant technologies. This article investigates the challenges confronting ICT adoption and utilisation in restaurants in a rural setting. Twelve small restaurants in the Midlands of KwaZulu-Natal, South Africa were investigated. The findings indicate large discrepancies between three groups: the top two thriving businesses; the majority group of middle-level enterprises, which exhibited varying levels of success; and the remaining two restaurants, which were clearly struggling to survive. Their success in adoption of ICT corresponded closely in nearly all instances with these success levels. The challenges to adoption and utilisation of ICT were found to centre on cost, owners' lack of familiarity with I...
Students entering a new discourse community have to take on a new social identity and this identi... more Students entering a new discourse community have to take on a new social identity and this identity is expressed by means of familiarity with the appropriate discourse conventions, including genre, the most overt expression of rhetorical purposes, and metadiscourse, the ...
Abstract This article considers the value of discipline-based academic literacy courses in Manage... more Abstract This article considers the value of discipline-based academic literacy courses in Management Studies and Science. It outlines the most important genres in these two undergraduate areas of study, before going to describe two discipline-based academic ...
Uploads
Papers by caroline goodier