<username>, i need you!: initiative and interaction in autonomic systems
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Abstract
In this position paper, we examine factors, such as trust and usability, which can affect the adoption of an autonomic system. We argue that a system that exhibits initiative and strong communication skills is more likely to be adopted, and propose to treat humans as modeled, managed elements in an autonomic control loop to achieve these goals. We then propose some synergistic design ideas to make communicating with users more effective, and to allow the system to learn from the users' actions.
References
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Anderson, S., Hartswood, M., Procter, R., Rouncefield, M., Slack, R., Soutter, J. and Voss, A. Making Autonomic Computing Systems Accountable: The Problem of Human-Computer Interaction, Proceedings 14th IEEE International Workshop on Database and Expert Systems Applications (DEX 2003), pp. 718--724, Prague, Czech Republic, September 2003.
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Ganek, A. and Corbi, T. The Dawning of the Autonomic Computing Era, IBM Systems Journal, 42(1):5--18, 2003.
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Herger, L., Iwano, K. Pattnaik, P., Davis, A. and Ritsko, J. (eds). Special Issue on Autonomic Computing, IBM Systems Journal, 42(1):3--188, 2003.
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Kandogan, E., Maglio, P. P. Why Don't You Trust Me Anymore? Or the Role of Trust in Troubleshooting Activities of System Administrators. In Proc. of the Conference on Human Factors in Computing Systems (CHI 2003), April 2003.
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Müller, H., Weber, A., Wong, K. Leveraging Cognitive Support and Modern Platforms for Adoption-Centric Reverse Engineering. In Proc. Of the 3rd International Workshop on Adoption-Centric Software Engineering (ACSE 2003), May 2003.
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Nottingham, M., Sayre, R., editors. The Atom Syndication Format. IETF Internet Draft, work in progress, January 2005. http://www.atompub.org/2005/01/10/draft-ietfatompub-format-04.html
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Russell, D. M., Maglio, P. P., Dordick, R., Neti, C. Dealing with ghosts: Managing the user experience of autonomic computing. IBM Systems Journal, Vol. 42, No. 1, 2003.
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<username>, i need you!: initiative and interaction in autonomic systems
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May 2005105 pagesISBN:1595930396DOI:10.1145/1083063
Copyright © 2005 Copyright is held by the owner/author(s).
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.
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Association for Computing Machinery
New York, NY, United States
Publication History
Published: 21 May 2005
Published in SIGSOFT Volume 30, Issue 4
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