course

Inclusion Techniques for Team Practices in HCI

Authors:

Karen Holtzblatt,

Nicola MarsdenAuthors Info & Claims

CHI EA '22: CHI Conference on Human Factors in Computing Systems Extended Abstracts

Article No.: 141, Pages 1 - 3

https://doi.org/10.1145/3491101.3503753

Published: 28 April 2022 Publication History

Abstract

In tech, women and people of color consistently report being ignored, devalued, and perceived as less competent than men. But if all members of diverse teams do not feel valued and connected, team performance and innovation are undermined. This course introduces practices that interrupt bias and negative interactions while ensuring all are heard during working meetings. We cover effective techniques to structure participation in working team meetings and guide decisions and feedback so all are heard. These techniques arm HCI professionals who are leaders or facilitators, and academics guiding student teams, with ways to ensure inclusion.

References

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Joseph A. Allen, Nale Lehmann-Willenbrock, and Steven G. Rogelberg. 2015. The Cambridge handbook of meeting science. Cambridge University Press.

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Iris Bohnet. 2016. What works: Gender equality by design. Harvard University Press, Cambridge, Massachusetts.

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Coleen Carrigan. 2018. ‘Different isn’t free’: Gender@ work in a digital world. Ethnography 19, 3 (2018), 336–359.

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Katy Cook. 2020. The Psychology of Silicon Valley. Springer.

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Denae Ford, Reed Milewicz, and Alexander Serebrenik. 2019. How remote work can foster a more inclusive environment for transgender developers. IEEE/ACM 2nd International Workshop on Gender Equality in Software Engineering (GE) (2019), 9–12. https://doi.org/10.1109/GE.2019.00011

Digital Library

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Karen Holtzblatt and Nicola Marsden. 2018. Retaining Women in Technology - Uncovering and Measuring Key Dimensions of Daily Work Experiences. IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC) (2018), 148–155. https://doi.org/10.1109/ICE.2018.8436351

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Yang Hong, McKensie Mack, Ellen Pao, and Caroline Sinders. 2021. Remote work since Covid-19 is exacerbating harm. Project Include. https://projectinclude.org/assets/pdf/Project_Include_Harassment_Report_0321_R8.pdf

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Vivian Hunt, Sara Prince, Sundiatu Dixon-Fyle, and Lareina Yee. 2018. Delivering through Diversity. McKinsey (2018). https://www.mckinsey.com/business-functions/organization/our-insights/delivering-through-diversity

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Nicola Marsden and Maren Haag. 2016. Stereotypes and Politics: Reflections on Personas. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ‘16) (2016), 4017–4031.

Digital Library

[10]

Nicola Marsden and Karen Holtzblatt. 2018. How Do HCI Professionals Perceive Their Work Experience? Insights from the Comparison with Other Job Roles in IT. Extended Abstracts of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’18) (2018), LBW522: 1–6. https://doi.org/10.1145/3025453.3025609

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Eric Molleman. 2005. Diversity in demographic characteristics, abilities and personality traits: Do faultlines affect team functioning?Group decision and Negotiation 14, 3 (2005), 173–193.

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Corinne A. Moss-Racusin, Christina Sanzari, Nava Caluori, and Helena Rabasco. 2018. Gender bias produces gender gaps in STEM engagement. Sex Roles 79, 11 (2018), 651–670. https://doi.org/10.1007/s11199-018-0902-z

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Jessica Nordell. 2021. The End of Bias: A Beginning. Metropolitan Books.

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Corinne Post. 2015. When is female leadership an advantage? Coordination requirements, team cohesion, and team interaction norms. Journal of Organizational Behavior 36, 8 (2015), 1153–1175. https://doi.org/10.1002/job.2031

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Valerie Purdie-Vaughns and Richard P. Eibach. 2008. Intersectional invisibility: The distinctive advantages and disadvantages of multiple subordinate-group identities. Sex Roles 59, 5-6 (2008), 377–391.

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Ingo Siegert and Oliver Niebuhr. 2021. Case Report: Women, Be Aware that Your Vocal Charisma can Dwindle in Remote Meetings. Frontiers in Communication 5, 611555. (2021). https://doi.org/10.3389/fcomm

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Sherry S. Wang and Marilyn A. Roubidoux. 2020. Coronavirus Disease 2019 (COVID-19), Videoconferencing, and Gender. Journal of the American College of Radiology 17, 7 (2020), 918–920.

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Vanessa Wasche. 2021. Women, don’t turn your camera off for Zoom calls. Fast Company. https://www.fastcompany.com/90577160/women-dont-turn-your-camera-off-for-zoom-calls

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Alison T. Wynn. 2019. Pathways toward Change: Ideologies and Gender Equality in a Silicon Valley Technology Company. Gender and Society 34, 1 (2019), 106–130.

Cited By

Radu CRadu M(2024)The Impact of Intercultural Competence on Organizational Behaviour. The Case of an International Film FestivalContemporary Perspectives on Organizational Behaviour [Working Title]10.5772/intechopen.1007886Online publication date: 25-Nov-2024
https://doi.org/10.5772/intechopen.1007886

Index Terms

Inclusion Techniques for Team Practices in HCI
1. Human-centered computing
2. Social and professional topics
  1. Professional topics

Index terms have been assigned to the content through auto-classification.

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Information & Contributors

Information

Published In

cover image ACM Conferences

CHI EA '22: Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems

April 2022

3066 pages

ISBN:9781450391566

DOI:10.1145/3491101

Editors:
Simone Barbosa
PUC-Rio, Brazil
,
Cliff Lampe
University of Michigan, USA
,
Caroline Appert
Université Paris-Saclay, France
,
David A. Shamma
Toyota Research Institute, USA

Copyright © 2022 Owner/Author.

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

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Published: 28 April 2022

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SIGCHI

CHI '22: CHI Conference on Human Factors in Computing Systems

April 29 - May 5, 2022

LA, New Orleans, USA

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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CHI 2025

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ACM CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

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Cited By

Radu CRadu M(2024)The Impact of Intercultural Competence on Organizational Behaviour. The Case of an International Film FestivalContemporary Perspectives on Organizational Behaviour [Working Title]10.5772/intechopen.1007886Online publication date: 25-Nov-2024
https://doi.org/10.5772/intechopen.1007886

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