Journal of Interlibrary Loan, Document Delivery, and Electronic Reserve, 2011
We have implemented a successful in-house outsourcing program between University of Oregon Librar... more We have implemented a successful in-house outsourcing program between University of Oregon Library departments. Collaboration between interlibrary loan staff and subject specialists appropriates ILLiad email routing capabilities to enable subject specialists to join the workflow in processing difficult ILL requests. The goals of the program are to fill more requests, fill requests more quickly, give subject specialists the opportunity to learn more about their faculty members’ research needs, and to create a stepping stone to a purchase-on-demand program.
Author(s): Emmelhainz, Celia; Rigby, Miriam | Abstract: What can social media tell us about our p... more Author(s): Emmelhainz, Celia; Rigby, Miriam | Abstract: What can social media tell us about our patrons? We look at Yik Yak through the lens of library ethnography, suggesting that anonymous social media can reveal not only complaints and commentary about library services and spaces, but also uncover students’ emotional and social experience with research and study space. Looking at social media posts on Yik Yak, we uncover common threads of social dynamics, expectations of quiet space, and frustration with studying, all of which increase our understanding of student experiences in US and international libraries.
This guide offers resources that are useful for your research in Indigenous, Race, and Ethnic Stu... more This guide offers resources that are useful for your research in Indigenous, Race, and Ethnic Studies.
This guide offers resources that are useful for your research in Indigenous, Race, and Ethnic Stu... more This guide offers resources that are useful for your research in Indigenous, Race, and Ethnic Studies.
Journal of Interlibrary Loan, Document Delivery, and Electronic Reserve, 2011
We have implemented a successful in-house outsourcing program between University of Oregon Librar... more We have implemented a successful in-house outsourcing program between University of Oregon Library departments. Collaboration between interlibrary loan staff and subject specialists appropriates ILLiad email routing capabilities to enable subject specialists to join the workflow in processing difficult ILL requests. The goals of the program are to fill more requests, fill requests more quickly, give subject specialists the opportunity to learn more about their faculty members’ research needs, and to create a stepping stone to a purchase-on-demand program.
Author(s): Emmelhainz, Celia; Rigby, Miriam | Abstract: What can social media tell us about our p... more Author(s): Emmelhainz, Celia; Rigby, Miriam | Abstract: What can social media tell us about our patrons? We look at Yik Yak through the lens of library ethnography, suggesting that anonymous social media can reveal not only complaints and commentary about library services and spaces, but also uncover students’ emotional and social experience with research and study space. Looking at social media posts on Yik Yak, we uncover common threads of social dynamics, expectations of quiet space, and frustration with studying, all of which increase our understanding of student experiences in US and international libraries.
This guide offers resources that are useful for your research in Indigenous, Race, and Ethnic Stu... more This guide offers resources that are useful for your research in Indigenous, Race, and Ethnic Studies.
This guide offers resources that are useful for your research in Indigenous, Race, and Ethnic Stu... more This guide offers resources that are useful for your research in Indigenous, Race, and Ethnic Studies.
Digital file includes the first chapter from The Librarian Stereotype: Deconstructing Presentatio... more Digital file includes the first chapter from The Librarian Stereotype: Deconstructing Presentations and Perceptions of Information Work, edited by Nicole Pagowsky and Miriam Rigby; digital file also includes foreword by James V. Carmichael, Jr., Embracing the Melancholy: How the Author Renounced Moloch and the Conga Line for Sweet Conversations on Paper, to the Air of "Second Hand Rose
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