PurposeThe paper aims to present the design rationale, the structure and the use of a web‐based i... more PurposeThe paper aims to present the design rationale, the structure and the use of a web‐based information systems framework for collaborative business process modelling.Design/methodology/approachBy viewing process modelling as a “problematic situation” that entails a considerable amount of social and knowledge activity in order to be resolved, a novel process modelling construct has been developed and a participative problem‐structuring methodology adapted to the specific domain. The framework presented is the result of an action research study for process improvement and has been introduced in a real organizational setting as a pilot application.FindingsExperiences from the use of the framework presented indicate that it stimulates interaction and makes participants more accountable for their modelling contributions, as well as aiding them to define, understand, document, analyze and improve business processes in a holistic manner by interacting with one another and with the model under construction.Research limitations/implicationsCurrently, the application of the framework is limited by and depends on the availability and the technical abilities of a technical facilitator, but work is under way towards automating the inter‐process communication between the system implementing the problem‐structuring methodology and the modelling environment.Practical implicationsThe framework presented can be used in distributed organizational settings for business process management through a structured modelling process.Originality/valueThe paper presents an IS framework for business process management that integrates a problem‐structuring methodology, a Knowledge Management System and a modelling/simulation environment in a consistent way.
... Three inputs to the phase are placed for consideration: the outputs of the previous phase ...... more ... Three inputs to the phase are placed for consideration: the outputs of the previous phase ... Building on the understanding of the innovation process as a collaborative process, ICT technologies ... Some of the tools in this category incorporate features for the automatic propagation of ...
By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an... more By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an organization’s strategy towards Open Innovation (OI). OI is associated with strategic capabilities, as well as with operational ones. ICT support in the strategic capabilities development is related to the cognitive processes of managerial staff to develop the appropriate level of absorptive capacity, whereas ICT as part of operational capabilities aims at enhancing the performance of day-to-day OI activities. Taking this into account, we develop a framework that associates specific ICTs with functionalities needed in the entire OI process. Paying much attention to the issues of collaboration and data analysis, we also comment on the integration of these technologies and their embedment in organizational processes.
... Resources are not modeled explicitly, but their stock levels Page 6. 112 Nikos Karacapilidis ... more ... Resources are not modeled explicitly, but their stock levels Page 6. 112 Nikos Karacapilidis and Emmanuel Adamides are thought to be aggregated at the competence stock level. ... Fig. 3. The simulation environment Figure 3 shows the main interface of the RBV-MAS-SIM model. ...
By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an... more By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an organization’s strategy towards Open Innovation (OI). OI is associated with strategic capabilities, as well as with operational ones. ICT support in the strategic capabilities development is related to the cognitive processes of managerial staff to develop the appropriate level of absorptive capacity, whereas ICT as part of operational capabilities aims at enhancing the performance of day-to-day OI activities. Taking this into account, we develop a framework that associates specific ICTs with functionalities needed in the entire OI process. Paying much attention to the issues of collaboration and data analysis, we also comment on the integration of these technologies and their embedment in organizational processes.
International Journal of Information Systems and Social Change, Oct 1, 2013
In this paper the authors develop a conceptual framework for appreciating the use of computer-sup... more In this paper the authors develop a conceptual framework for appreciating the use of computer-supported argumentation systems in organisational settings undergoing strategic change. More specifically, the authors concentrate on the role of computer-supported argumentation as catalyst for compensating distortions in the outcome of change, originating from the organisation’s power regime. The framework developed is based on a view of strategic change as actor-network (re)formation. Argumentation is in the core of this process which is greatly influenced by the power distribution among the participants of the change effort. A dynamic simulation model is used to instantiate the conceptual framework and to capture the dynamics of change. Simulation experiments are conducted to investigate the effects of employing argumentation technologies with specific characteristics related to the representation of power and accessibility in the argumentation discourse on the outcome of change.
Cooperation is an important aspect of open innovation (OI) facilitated by information and communi... more Cooperation is an important aspect of open innovation (OI) facilitated by information and communication technology (ICT). Cooperation may have two distinct forms, namely dialectic or dialogic, and it has already been argued that dialogic cooperation is more appropriate for knowledge creation and innovation. In this paper, we test the hypothesis that the choice of the form of cooperation by an organisation, and its implementation in an OI-enabling Information System, are contingent to the organisation’s strategic orientation and competitive and innovation strategies, and it is mediated by the past experience of its OI initiative managers. We also examined, for the first time, which are the antecedents of the adoption of dialogic (and indirectly, dialectic) cooperation in OI initiatives. The empirical research carried out in a sample of senior managers of different sectors in Greece suggests that companies that have extrospective strategic orientations and that adopt differentiation/i...
By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an... more By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an organization’s strategy towards Open Innovation (OI). OI is associated with strategic capabilities, as well as with operational ones. ICT support in the strategic capabilities development is related to the cognitive processes of managerial staff to develop the appropriate level of absorptive capacity, whereas ICT as part of operational capabilities aims at enhancing the performance of day-to-day OI activities. Taking this into account, we develop a framework that associates specific ICTs with functionalities needed in the entire OI process. Paying much attention to the issues of collaboration and data analysis, we also comment on the integration of these technologies and their embedment in organizational processes.
The paper uses activity theory for understanding and managing the complexity involved in the tran... more The paper uses activity theory for understanding and managing the complexity involved in the transition of a product-service organization from closed to the technology-mediated open mode of innovation. In particular, activity theory is used to facilitate the alignment of the open innovation model adopted with the organization’s dominant argumentation scheme by developing nested representations of the innovation process in the traditional closed mode, as well as in the user-led innovation and user co-creation modes, associated with product- and service-provision operations, respectively. For all cases, we concentrate on the argumentation-in-innovation activity and its context. We arrive at insights about the process of Activity Based Analysis (ABA) in this endeavor and the issues raised through action research in a product-service firm in the food and beverages sector, aiming at adopting an open innovation strategy implemented in the innovation community mode.
PurposeThe paper aims to present the design rationale, the structure and the use of a web‐based i... more PurposeThe paper aims to present the design rationale, the structure and the use of a web‐based information systems framework for collaborative business process modelling.Design/methodology/approachBy viewing process modelling as a “problematic situation” that entails a considerable amount of social and knowledge activity in order to be resolved, a novel process modelling construct has been developed and a participative problem‐structuring methodology adapted to the specific domain. The framework presented is the result of an action research study for process improvement and has been introduced in a real organizational setting as a pilot application.FindingsExperiences from the use of the framework presented indicate that it stimulates interaction and makes participants more accountable for their modelling contributions, as well as aiding them to define, understand, document, analyze and improve business processes in a holistic manner by interacting with one another and with the model under construction.Research limitations/implicationsCurrently, the application of the framework is limited by and depends on the availability and the technical abilities of a technical facilitator, but work is under way towards automating the inter‐process communication between the system implementing the problem‐structuring methodology and the modelling environment.Practical implicationsThe framework presented can be used in distributed organizational settings for business process management through a structured modelling process.Originality/valueThe paper presents an IS framework for business process management that integrates a problem‐structuring methodology, a Knowledge Management System and a modelling/simulation environment in a consistent way.
... Three inputs to the phase are placed for consideration: the outputs of the previous phase ...... more ... Three inputs to the phase are placed for consideration: the outputs of the previous phase ... Building on the understanding of the innovation process as a collaborative process, ICT technologies ... Some of the tools in this category incorporate features for the automatic propagation of ...
By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an... more By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an organization’s strategy towards Open Innovation (OI). OI is associated with strategic capabilities, as well as with operational ones. ICT support in the strategic capabilities development is related to the cognitive processes of managerial staff to develop the appropriate level of absorptive capacity, whereas ICT as part of operational capabilities aims at enhancing the performance of day-to-day OI activities. Taking this into account, we develop a framework that associates specific ICTs with functionalities needed in the entire OI process. Paying much attention to the issues of collaboration and data analysis, we also comment on the integration of these technologies and their embedment in organizational processes.
... Resources are not modeled explicitly, but their stock levels Page 6. 112 Nikos Karacapilidis ... more ... Resources are not modeled explicitly, but their stock levels Page 6. 112 Nikos Karacapilidis and Emmanuel Adamides are thought to be aggregated at the competence stock level. ... Fig. 3. The simulation environment Figure 3 shows the main interface of the RBV-MAS-SIM model. ...
By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an... more By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an organization’s strategy towards Open Innovation (OI). OI is associated with strategic capabilities, as well as with operational ones. ICT support in the strategic capabilities development is related to the cognitive processes of managerial staff to develop the appropriate level of absorptive capacity, whereas ICT as part of operational capabilities aims at enhancing the performance of day-to-day OI activities. Taking this into account, we develop a framework that associates specific ICTs with functionalities needed in the entire OI process. Paying much attention to the issues of collaboration and data analysis, we also comment on the integration of these technologies and their embedment in organizational processes.
International Journal of Information Systems and Social Change, Oct 1, 2013
In this paper the authors develop a conceptual framework for appreciating the use of computer-sup... more In this paper the authors develop a conceptual framework for appreciating the use of computer-supported argumentation systems in organisational settings undergoing strategic change. More specifically, the authors concentrate on the role of computer-supported argumentation as catalyst for compensating distortions in the outcome of change, originating from the organisation’s power regime. The framework developed is based on a view of strategic change as actor-network (re)formation. Argumentation is in the core of this process which is greatly influenced by the power distribution among the participants of the change effort. A dynamic simulation model is used to instantiate the conceptual framework and to capture the dynamics of change. Simulation experiments are conducted to investigate the effects of employing argumentation technologies with specific characteristics related to the representation of power and accessibility in the argumentation discourse on the outcome of change.
Cooperation is an important aspect of open innovation (OI) facilitated by information and communi... more Cooperation is an important aspect of open innovation (OI) facilitated by information and communication technology (ICT). Cooperation may have two distinct forms, namely dialectic or dialogic, and it has already been argued that dialogic cooperation is more appropriate for knowledge creation and innovation. In this paper, we test the hypothesis that the choice of the form of cooperation by an organisation, and its implementation in an OI-enabling Information System, are contingent to the organisation’s strategic orientation and competitive and innovation strategies, and it is mediated by the past experience of its OI initiative managers. We also examined, for the first time, which are the antecedents of the adoption of dialogic (and indirectly, dialectic) cooperation in OI initiatives. The empirical research carried out in a sample of senior managers of different sectors in Greece suggests that companies that have extrospective strategic orientations and that adopt differentiation/i...
By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an... more By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an organization’s strategy towards Open Innovation (OI). OI is associated with strategic capabilities, as well as with operational ones. ICT support in the strategic capabilities development is related to the cognitive processes of managerial staff to develop the appropriate level of absorptive capacity, whereas ICT as part of operational capabilities aims at enhancing the performance of day-to-day OI activities. Taking this into account, we develop a framework that associates specific ICTs with functionalities needed in the entire OI process. Paying much attention to the issues of collaboration and data analysis, we also comment on the integration of these technologies and their embedment in organizational processes.
The paper uses activity theory for understanding and managing the complexity involved in the tran... more The paper uses activity theory for understanding and managing the complexity involved in the transition of a product-service organization from closed to the technology-mediated open mode of innovation. In particular, activity theory is used to facilitate the alignment of the open innovation model adopted with the organization’s dominant argumentation scheme by developing nested representations of the innovation process in the traditional closed mode, as well as in the user-led innovation and user co-creation modes, associated with product- and service-provision operations, respectively. For all cases, we concentrate on the argumentation-in-innovation activity and its context. We arrive at insights about the process of Activity Based Analysis (ABA) in this endeavor and the issues raised through action research in a product-service firm in the food and beverages sector, aiming at adopting an open innovation strategy implemented in the innovation community mode.
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Papers by Emmanuel Adamides