Although the investments in Information Technology (IT) represent significant values of the total... more Although the investments in Information Technology (IT) represent significant values of the total of the investments proportionally accomplished by the companies in their operations, the appealing questions of managerial nature concerning the return on the investment are so legitimate as inevitable. To implement an ERP system in a solid way doesn't just request that the company uses efforts, time and substantial investments as well as it demands that the organization possesses a strong political of IT risk administration, what is justified for the costs of licenses, implementation and maintenance of the ERP applications. Considering the existent evidences concerning the success and the failure of total or partial implementations of ERP's systems questions that deserve attention appear, as: How valuable is a ERP system for the organization? How is it the nature of the value that a ERP system brings for an organization? How to do a measure of the real value of the ERP systems? But is the most important subject: How can an organization sustain the value of an ERP system for a long period of time? The construction of a structure is one of the main goals of the administration of investments in IT of the companies, and most of the organizations destine a great part of firm's budget. The companies that possess integrated systems of administration as base of IT architecture possesses an infrastructure capable to support the flexibility of the businesses in terms of future changes, the reduction of the IT costs and the marginal costs of the unit of business and it increases the capacity of the company in being agile and efficient in the implementation of new applications. By this way, the measure of the value of ERP should follow environmental premises, where she should detail all of the inherent contexts to the activity of to manage and to handle an ERP as well as private and hermetic premises to each company user of this application type to be studied. The instrumental of analysis of the sustainability of the value associated to ERP's is, therefore, of extreme complexity under the theoretical point of view, characteristic this that should accompany all the future initiatives of field researches in this area of the knowledge.
Investments in information technology have become relevant in several sectors and this paper will... more Investments in information technology have become relevant in several sectors and this paper will focus on the banking sector. Some decades ago, Brazilian banks have emerged as major investors in information technology (IT). This paper aims to identify whether the banks that invest more in IT have better efficiency indicator (EI) than other banks, being EI the division of personnel and administrative expenses by the revenue from services and financial intermediation. The nonparametric test Mann-Whitney was used to analyze the data with a significance level of 5%. Despite the difficulty to quantify and allocate the benefits of investments in information technology on business performance, the analysis in this study showed that the group of banks that invests more in IT has better EI compared to other banks in the period from 2006 until 2008. Keywords: banks, information technology, efficiency, indicator, Mann-Whitney.
Although the investments in Information Technology (IT) represent significant values of the total... more Although the investments in Information Technology (IT) represent significant values of the total of the investments proportionally accomplished by the companies in their operations, the appealing questions of managerial nature concerning the return on the investment are so legitimate as inevitable. To implement an ERP system in a solid way doesn't just request that the company uses efforts, time and substantial investments as well as it demands that the organization possesses a strong political of IT risk administration, what is justified for the costs of licenses, implementation and maintenance of the ERP applications. Considering the existent evidences concerning the success and the failure of total or partial implementations of ERP's systems questions that deserve attention appear, as: How valuable is a ERP system for the organization? How is it the nature of the value that a ERP system brings for an organization? How to do a measure of the real value of the ERP systems? But is the most important subject: How can an organization sustain the value of an ERP system for a long period of time? The construction of a structure is one of the main goals of the administration of investments in IT of the companies, and most of the organizations destine a great part of firm's budget. The companies that possess integrated systems of administration as base of IT architecture possesses an infrastructure capable to support the flexibility of the businesses in terms of future changes, the reduction of the IT costs and the marginal costs of the unit of business and it increases the capacity of the company in being agile and efficient in the implementation of new applications. By this way, the measure of the value of ERP should follow environmental premises, where she should detail all of the inherent contexts to the activity of to manage and to handle an ERP as well as private and hermetic premises to each company user of this application type to be studied. The instrumental of analysis of the sustainability of the value associated to ERP's is, therefore, of extreme complexity under the theoretical point of view, characteristic this that should accompany all the future initiatives of field researches in this area of the knowledge.
Investments in information technology have become relevant in several sectors and this paper will... more Investments in information technology have become relevant in several sectors and this paper will focus on the banking sector. Some decades ago, Brazilian banks have emerged as major investors in information technology (IT). This paper aims to identify whether the banks that invest more in IT have better efficiency indicator (EI) than other banks, being EI the division of personnel and administrative expenses by the revenue from services and financial intermediation. The nonparametric test Mann-Whitney was used to analyze the data with a significance level of 5%. Despite the difficulty to quantify and allocate the benefits of investments in information technology on business performance, the analysis in this study showed that the group of banks that invests more in IT has better EI compared to other banks in the period from 2006 until 2008. Keywords: banks, information technology, efficiency, indicator, Mann-Whitney.
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Papers by Edson Luiz Riccio