ABSTRACT Just in time, quality management, and supply chain management have in recent years been ... more ABSTRACT Just in time, quality management, and supply chain management have in recent years been proposed as means of improving product quality and responsiveness, while simultaneously reducing cost. The three can also be used as complementary elements of an integrated strategy aimed at improving an organization's competitiveness. This study proposes and tests a structural equation model that examines linkages between just in time, quality management, supply chain management and supplier management, and their impact on business performance. Results show that while just in time, quality and supply chain management efforts are indeed mutually supportive, it is a firm's efforts in the area of quality management that directly drive business performance. Activities related to just in time and supply chain management impact business performance only via their impact on quality management. Results also indicate that while supplier management is directly influenced by quality and supply chain management efforts, it does not influence performance.
International Journal of Physical Distribution & Logistics Management, 2006
PurposeTo analyze the impact of supplier selection and buyer‐supplier engagement on the performan... more PurposeTo analyze the impact of supplier selection and buyer‐supplier engagement on the performance benefits attributable to buyer‐supplier relationships, and the effect of these benefits on broader measures of buyer performance.Design/methodology/approachAnalysis is conducted using a structural equation model using survey data.FindingsResults demonstrate the positive influence of engagement and supplier selection on relationship performance. They also demonstrate that the success of the relationship directly and positively affects buyer performance.Research limitations/implicationsAdditional analysis is required to examine whether the results hold for specific industry or purchase scenarios, and to identify other dimensions of the constructs of interest.Practical implicationsBuyers should pay attention to selecting the right suppliers and developing the infrastructure that will enable successful buyer‐supplier relationships.Originality/valueThe paper provides empirical evidence of ...
International Journal of Operations & Production Management, 1999
Total quality management, supply base management, customer driven corporate policy, and other ele... more Total quality management, supply base management, customer driven corporate policy, and other elements of supply chain management are frequently cited as strategic options to achieve competitive success in the 1990s. However, attempts by companies to implement these options have not been universally successful and have in many cases failed to yield the desired results. This study presents details of a survey carried out to determine whether particular quality management, supply base management, and customer relations practices can impact corporate performance. In addition it examines the impact analyzing the competitive environment has on performance. Regression models identify several factors that directly and positively impact corporate performance. These include the extent to which companies analyze the strategies of competitors and determine future customer requirements, and the commitment they have to evaluating performance throughout the supply chain.
Supply Chain Management: An International Journal, 2007
PurposeThe paper seeks to examine the impact of operational quality management practices within t... more PurposeThe paper seeks to examine the impact of operational quality management practices within the supply chain.Design/methodology/approachRegression analysis is used to identify relationships between a firm's internal and external (customer and supplier focused) operational quality practices and measures of product quality and customer service.FindingsNot only do both internally and externally focused quality management practices impact performance, but externally focused efforts have a greater impact on performance and are perceived by managers to be of greater importance.Research limitations/implicationsThe study does not suggest how specifically quality management practices impact performance, how the efforts of individual supply chain members contribute to overall success, or how performance gains should be shared by the various chain members.Practical implicationsThe study provides managers with guidance on how to leverage relationships with suppliers and customers to imp...
ABSTRACT Just in time, quality management, and supply chain management have in recent years been ... more ABSTRACT Just in time, quality management, and supply chain management have in recent years been proposed as means of improving product quality and responsiveness, while simultaneously reducing cost. The three can also be used as complementary elements of an integrated strategy aimed at improving an organization's competitiveness. This study proposes and tests a structural equation model that examines linkages between just in time, quality management, supply chain management and supplier management, and their impact on business performance. Results show that while just in time, quality and supply chain management efforts are indeed mutually supportive, it is a firm's efforts in the area of quality management that directly drive business performance. Activities related to just in time and supply chain management impact business performance only via their impact on quality management. Results also indicate that while supplier management is directly influenced by quality and supply chain management efforts, it does not influence performance.
International Journal of Physical Distribution & Logistics Management, 2006
PurposeTo analyze the impact of supplier selection and buyer‐supplier engagement on the performan... more PurposeTo analyze the impact of supplier selection and buyer‐supplier engagement on the performance benefits attributable to buyer‐supplier relationships, and the effect of these benefits on broader measures of buyer performance.Design/methodology/approachAnalysis is conducted using a structural equation model using survey data.FindingsResults demonstrate the positive influence of engagement and supplier selection on relationship performance. They also demonstrate that the success of the relationship directly and positively affects buyer performance.Research limitations/implicationsAdditional analysis is required to examine whether the results hold for specific industry or purchase scenarios, and to identify other dimensions of the constructs of interest.Practical implicationsBuyers should pay attention to selecting the right suppliers and developing the infrastructure that will enable successful buyer‐supplier relationships.Originality/valueThe paper provides empirical evidence of ...
International Journal of Operations & Production Management, 1999
Total quality management, supply base management, customer driven corporate policy, and other ele... more Total quality management, supply base management, customer driven corporate policy, and other elements of supply chain management are frequently cited as strategic options to achieve competitive success in the 1990s. However, attempts by companies to implement these options have not been universally successful and have in many cases failed to yield the desired results. This study presents details of a survey carried out to determine whether particular quality management, supply base management, and customer relations practices can impact corporate performance. In addition it examines the impact analyzing the competitive environment has on performance. Regression models identify several factors that directly and positively impact corporate performance. These include the extent to which companies analyze the strategies of competitors and determine future customer requirements, and the commitment they have to evaluating performance throughout the supply chain.
Supply Chain Management: An International Journal, 2007
PurposeThe paper seeks to examine the impact of operational quality management practices within t... more PurposeThe paper seeks to examine the impact of operational quality management practices within the supply chain.Design/methodology/approachRegression analysis is used to identify relationships between a firm's internal and external (customer and supplier focused) operational quality practices and measures of product quality and customer service.FindingsNot only do both internally and externally focused quality management practices impact performance, but externally focused efforts have a greater impact on performance and are perceived by managers to be of greater importance.Research limitations/implicationsThe study does not suggest how specifically quality management practices impact performance, how the efforts of individual supply chain members contribute to overall success, or how performance gains should be shared by the various chain members.Practical implicationsThe study provides managers with guidance on how to leverage relationships with suppliers and customers to imp...
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Papers by Vijay Kannan