2010 Aucea National Conference Communities Participation Partnership 5 7 July 2010 University of Tasmania Launceston Campus Conference Proceedings, 2015
Why focus on effective change leadership in health education? Considerable effort goes into propo... more Why focus on effective change leadership in health education? Considerable effort goes into proposing learning and teaching improvements and transition support in higher education. Less attention is given to ensuring these are put into practice consistently, effectively and sustainably. As observed some 20 years ago, failed change costs financially, educationally, psychology and nationally (Scott, 1999).
Many performance indicators in Australian higher education are based on the quantitative data fro... more Many performance indicators in Australian higher education are based on the quantitative data from student feedback surveys, while the qualitative data usually generated by these surveys receive relatively limited attention. This paper argues that these data, if collected and analysed in a systematic way, can be used as an effective and robust institutional performance indicator and can assist the process of quality improvement. The paper describes a comparative analysis of qualitative data generated at a large metropolitan multi-campus university by three key student surveys in 2006. These surveys track students’andgraduates’experience of their individual subjects, their course and overall experience of their University. In total, about 108,000 student open-ended comments have been analysed and compared with the 280,000 comments from 14 other universities. The results, obtained via CEQuery –a software tool that facilitates analysis of the written comments, were benchmarked and inte...
This study investigates whether Australian multi-campus universities are distinctive in terms of ... more This study investigates whether Australian multi-campus universities are distinctive in terms of their student profile by field of education (FOE), funding and expenditure profiles, and learning and teaching outcomes, and identifies the implications for higher education policy and funding. Both parametric and non-parametric techniques are used to explore links between various measures of profile and performance for 38 Australian universities. The results show that Australian multi-campus universities have different educational and funding profiles to the rest of the sector, including a lower total revenue per student. Differences in cost profiles across universities are more strongly associated with their age than with their campus structure. No statistically significant differences in performance related to learning and teaching are found between multi-campus and other universities. The study concludes that multi-campus universities are achieving similar performance outcomes with f...
Work as part of an Australian Office for Learning and Teaching senior fellowship with 3700 higher... more Work as part of an Australian Office for Learning and Teaching senior fellowship with 3700 higher education Learning and Teaching leaders from around the world over the past three years (see FLIPCurric) has identified the critical importance of giving more careful attention to agreeing on the fitness of purpose of a higher education program before confirming the fitness for purpose of what is to be delivered or assessed. This leads us to look specifically at what outcomes we expect, at what key capabilities and competencies graduates should have to equip them to negotiate the age of acceleration (Friedman, 2016). This, in turn, has led us to argue that we need to develop graduates who are not only work ready for today but also work ready plus for an uncertain tomorrow and that it is important to give more direct focus to building social enterprise projects into the curriculum.
Sustainable Development and Quality Assurance in Higher Education
ABSTRACT The Editorial chapter offers an insight into the role of quality assurance in higher edu... more ABSTRACT The Editorial chapter offers an insight into the role of quality assurance in higher education from the perspective of its transformative capacity in pursuing more sustainable development. With references to the contributions of the book, the editors explore emerging models of quality assurance as a result of innovative higher education policies and changing societal expectations. A range of examples from European, Asia-Pacific and North American countries demonstrate a range of quality issues at the institutional, national and international level. Understanding of future-oriented competences and their open-ended development in the context of higher education institutions’ (HEIs) strategies represents one of the spotlights of the article. Other critical aspects that are essential precondition for reorientation of HEIs towards sustainable development will be redefinition of the notion of quality, holistic management of quality assurance (‘a whole institution approach’) and multiple partnerships within and outside academia.
This paper draws on the responses of 134 Heads of School and Heads of Department who were part of... more This paper draws on the responses of 134 Heads of School and Heads of Department who were part of a larger study of 513 Australian higher education leaders. Heads of School / Department are at the centre of complex relational interfaces comprising faculty, students, central administration, and external entities and support agencies. While such experiences are not necessarily unique to Heads, the analysis suggests that they do perhaps experience these challenges in more intense and explicit ways than many other managers, as they have to ‘manage’ both up and down. Many of the Heads perceived taking on this position was a backward rather than forward career step in the development of an academic career. However, the analysis also suggested that this group of leaders are critical to change efforts in higher education but are often the forgotten middle leaders. Their learning for leadership is done on-the-job and mostly adhoc. Feedback on the results from the large-scale survey was sough...
Many performance indicators in Australian higher education are based on the quantitative data fro... more Many performance indicators in Australian higher education are based on the quantitative data from student feedback surveys, while the qualitative data usually generated by these surveys receive relatively limited attention. This paper argues that these data, if collected and analysed in a systematic way, can be used as an effective and robust institutional performance indicator and can assist the process of quality improvement. The paper describes a comparative analysis of qualitative data generated at a large metropolitan multi-campus university by three key student surveys in 2006. These surveys track students’ and graduates’ exp erience of their individual subjects, their course and overall experience of their University. In total, about 108,000 student open-ended comments have been analysed and compared with the 280,000 comments from 14 other universities. The results, obtained via CEQuery–a software tool that facilitates analysis of the written comments, were benchmarked and i...
Preface. About the Authors. 1. Universities and the Challenges of the Twenty-First Century. 2. Fa... more Preface. About the Authors. 1. Universities and the Challenges of the Twenty-First Century. 2. Failed Strategies. 3. The New Agenda. 4. Making It Happen: Building Quality and Capacity. 5. Leadership Capacity for Turnaround. 6. Leadership Selection and Learning. 7. Lead, Lead, Lead. References. Index.
We will need leaders at all levels of the university who can engage in combining analytical and e... more We will need leaders at all levels of the university who can engage in combining analytical and emotional knowledge in the service of morally robust reform.
2010 Aucea National Conference Communities Participation Partnership 5 7 July 2010 University of Tasmania Launceston Campus Conference Proceedings, 2015
Why focus on effective change leadership in health education? Considerable effort goes into propo... more Why focus on effective change leadership in health education? Considerable effort goes into proposing learning and teaching improvements and transition support in higher education. Less attention is given to ensuring these are put into practice consistently, effectively and sustainably. As observed some 20 years ago, failed change costs financially, educationally, psychology and nationally (Scott, 1999).
Many performance indicators in Australian higher education are based on the quantitative data fro... more Many performance indicators in Australian higher education are based on the quantitative data from student feedback surveys, while the qualitative data usually generated by these surveys receive relatively limited attention. This paper argues that these data, if collected and analysed in a systematic way, can be used as an effective and robust institutional performance indicator and can assist the process of quality improvement. The paper describes a comparative analysis of qualitative data generated at a large metropolitan multi-campus university by three key student surveys in 2006. These surveys track students’andgraduates’experience of their individual subjects, their course and overall experience of their University. In total, about 108,000 student open-ended comments have been analysed and compared with the 280,000 comments from 14 other universities. The results, obtained via CEQuery –a software tool that facilitates analysis of the written comments, were benchmarked and inte...
This study investigates whether Australian multi-campus universities are distinctive in terms of ... more This study investigates whether Australian multi-campus universities are distinctive in terms of their student profile by field of education (FOE), funding and expenditure profiles, and learning and teaching outcomes, and identifies the implications for higher education policy and funding. Both parametric and non-parametric techniques are used to explore links between various measures of profile and performance for 38 Australian universities. The results show that Australian multi-campus universities have different educational and funding profiles to the rest of the sector, including a lower total revenue per student. Differences in cost profiles across universities are more strongly associated with their age than with their campus structure. No statistically significant differences in performance related to learning and teaching are found between multi-campus and other universities. The study concludes that multi-campus universities are achieving similar performance outcomes with f...
Work as part of an Australian Office for Learning and Teaching senior fellowship with 3700 higher... more Work as part of an Australian Office for Learning and Teaching senior fellowship with 3700 higher education Learning and Teaching leaders from around the world over the past three years (see FLIPCurric) has identified the critical importance of giving more careful attention to agreeing on the fitness of purpose of a higher education program before confirming the fitness for purpose of what is to be delivered or assessed. This leads us to look specifically at what outcomes we expect, at what key capabilities and competencies graduates should have to equip them to negotiate the age of acceleration (Friedman, 2016). This, in turn, has led us to argue that we need to develop graduates who are not only work ready for today but also work ready plus for an uncertain tomorrow and that it is important to give more direct focus to building social enterprise projects into the curriculum.
Sustainable Development and Quality Assurance in Higher Education
ABSTRACT The Editorial chapter offers an insight into the role of quality assurance in higher edu... more ABSTRACT The Editorial chapter offers an insight into the role of quality assurance in higher education from the perspective of its transformative capacity in pursuing more sustainable development. With references to the contributions of the book, the editors explore emerging models of quality assurance as a result of innovative higher education policies and changing societal expectations. A range of examples from European, Asia-Pacific and North American countries demonstrate a range of quality issues at the institutional, national and international level. Understanding of future-oriented competences and their open-ended development in the context of higher education institutions’ (HEIs) strategies represents one of the spotlights of the article. Other critical aspects that are essential precondition for reorientation of HEIs towards sustainable development will be redefinition of the notion of quality, holistic management of quality assurance (‘a whole institution approach’) and multiple partnerships within and outside academia.
This paper draws on the responses of 134 Heads of School and Heads of Department who were part of... more This paper draws on the responses of 134 Heads of School and Heads of Department who were part of a larger study of 513 Australian higher education leaders. Heads of School / Department are at the centre of complex relational interfaces comprising faculty, students, central administration, and external entities and support agencies. While such experiences are not necessarily unique to Heads, the analysis suggests that they do perhaps experience these challenges in more intense and explicit ways than many other managers, as they have to ‘manage’ both up and down. Many of the Heads perceived taking on this position was a backward rather than forward career step in the development of an academic career. However, the analysis also suggested that this group of leaders are critical to change efforts in higher education but are often the forgotten middle leaders. Their learning for leadership is done on-the-job and mostly adhoc. Feedback on the results from the large-scale survey was sough...
Many performance indicators in Australian higher education are based on the quantitative data fro... more Many performance indicators in Australian higher education are based on the quantitative data from student feedback surveys, while the qualitative data usually generated by these surveys receive relatively limited attention. This paper argues that these data, if collected and analysed in a systematic way, can be used as an effective and robust institutional performance indicator and can assist the process of quality improvement. The paper describes a comparative analysis of qualitative data generated at a large metropolitan multi-campus university by three key student surveys in 2006. These surveys track students’ and graduates’ exp erience of their individual subjects, their course and overall experience of their University. In total, about 108,000 student open-ended comments have been analysed and compared with the 280,000 comments from 14 other universities. The results, obtained via CEQuery–a software tool that facilitates analysis of the written comments, were benchmarked and i...
Preface. About the Authors. 1. Universities and the Challenges of the Twenty-First Century. 2. Fa... more Preface. About the Authors. 1. Universities and the Challenges of the Twenty-First Century. 2. Failed Strategies. 3. The New Agenda. 4. Making It Happen: Building Quality and Capacity. 5. Leadership Capacity for Turnaround. 6. Leadership Selection and Learning. 7. Lead, Lead, Lead. References. Index.
We will need leaders at all levels of the university who can engage in combining analytical and e... more We will need leaders at all levels of the university who can engage in combining analytical and emotional knowledge in the service of morally robust reform.
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