SpringerBriefs in Criminology
SpringerBriefs in Policing
Series Editor
M. R. Haberfeld
City University of New York
John Jay College of Criminal Justice
New York, NY, USA
SpringerBriefs in Policing presents concise summaries of cutting edge research in
Police Science, across the fields of Criminology, Criminal Justice, Psychology,
Forensic Science, and Corrections with implications for the study of police and
police work. It publishes small but impactful volumes of between 50–125 pages,
with a clearly defined focus. The series covers a broad range of Policing research:
from experimental design and methods, to brief reports and regional case studies, to
policy-related applications.
The scope of the series spans the subfield of Policing, with an aim to be on the
leading edge and continue to advance research. The series is international and
crossdisciplinary, including a broad array of topics. The main goal of the series is to
present innovations in Policing, in order to further the field as a research and
evidence-based profession rather than a vocational occupation. It will showcase
how Policing confronts problems and challenges that transcend cultures and borders
and can be addressed from a global rather than local perspective.
SpringerBriefs in Policing is aimed at a broad range of researchers and practitioners
working in Criminology and Criminal Justice Research and in related academic
fields such as Public Policy, Sociology, Psychology, Public Health, Economics,
Policy Analysis, Terrorism and Political Science.
More information about this series at https://link.springer.com/bookseries/11179
Laura Huey • Jennifer L. Schulenberg
Jacek Koziarski
Policing Mental Health
Public safety and crime prevention in Canada
Laura Huey
Department of Sociology
University of Western Ontario
London, ON, Canada
Jennifer L. Schulenberg
Department of Sociology and Legal Studies
University of Waterloo
Waterloo, ON, Canada
Jacek Koziarski
Department of Sociology
University of Western Ontario
London, ON, Canada
ISSN 2192-8533
SpringerBriefs in Criminology
ISSN 2194-6213
SpringerBriefs in Policing
ISSN 2192-8541
(electronic)
ISSN 2194-6221
(electronic)
ISBN 978-3-030-94312-7
ISBN 978-3-030-94313-4
https://doi.org/10.1007/978-3-030-94313-4
(eBook)
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2022
This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether
the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of
illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and
transmission or information storage and retrieval, electronic adaptation, computer software, or by similar
or dissimilar methodology now known or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication
does not imply, even in the absence of a specific statement, that such names are exempt from the relevant
protective laws and regulations and therefore free for general use.
The publisher, the authors and the editors are safe to assume that the advice and information in this book
are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the
editors give a warranty, expressed or implied, with respect to the material contained herein or for any
errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional
claims in published maps and institutional affiliations.
This Springer imprint is published by the registered company Springer Nature Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
In the spring of 2020, the Royal Society of Canada conceived a unique program
idea: in response to the Covid-19 virus and its health, social, economic, and other
impacts, they would commission a multidisciplinary task force of experts to review
evidence and provide information to the public on issues that potentially affect the
well-being of Canadians. Taskforce members were asked to convene working groups
to produce policy briefs on subjects ranging from economic recovery and vaccine
acceptance to health impacts for Indigenous and other racialized communities.
In the fall of 2020, I was asked to join the Taskforce to head up a working group
on mental health and policing.1 Although I was not privy to the discussions that lead
to the idea to create this group, undoubtedly media coverage of local protests in the
early summer of 2000 in response to police-involved deaths of individuals with
mental illness played a role.
Since at least the 1960s, researchers have been documenting the role that police
have come to play in the lives of many individuals with mental illness (PMI). Early
ethnographies of frontline policing—often conducted in extremely marginalized
communities—reveal a complex portrait of these interactions, with police officers
frequently acting in what has been termed a form of ‘social work’ capacity. Under
this umbrella of ‘social work’, we see officers acting as unofficial gatekeepers to
mental health resources and/or arresting PMI without stable housing as a means of
providing a safe place to stay. In the 1970s and 1980s, much of the research literature in this area became more critical, documenting increasing rates of PMI involvement with the criminal justice system. Throughout the 1990s and 2000s, this critical
focus remained; however the work was gradually supplemented with a growing
body of research aimed at evaluating programs, policies, and practices aimed at
improving police response to the various challenges of responding to the needs of
PMI. It was this latter body of evidence which the new working group was tasked
1
The working group is comprised of some of the best Canadian scholars in this area, including
Professors Judith Andersen, Craig Bennell, Mary Ann Campbell, and Adam Vaughan. Our efforts
were supplemented by those of two amazing early career researchers, Jacek Koziarski and Lorna
Ferguson.
v
vi
Preface
with assessing in order to construct what we hoped would be a set of useful policy
recommendations.
No policy exercise is completely isolated from the politics of the day. At the time
the Policing and Mental Health working group was being formed, a series of calls
to ‘defund the police’ were being heard by groups across the U.S., Canada, the
U.K., and elsewhere. As we document in Chapter 1, in Canada the rationale behind
these calls was ostensibly that money spent on policing services would be better
allocated to ‘upstream’ preventative solutions or to ‘downstream’ diversion programs run by mental health and/or social workers. One significant implication of
such approaches being that prevention and/or diversion would reduce the volume of
police calls for service. As a researcher I never accept something at face value. In
part, my skepticism in this instance was based on working experience of police
RMS (record management system) and CAD (computer-aided dispatch) data.
Poring over thousands of missing persons records had demonstrated to me that
many of these ‘misspers’ calls involve a mental health component that was not captured in how the call codes. If we were to reduce the footprint of policing in relation
to calls involving PMI, then we needed to get a better understanding of the data and
its limitations. The result was a report, ‘The Limits of Our Knowledge: Tracking the
Size and Scope of Police Involvement with Persons with Mental Illness’, which laid
out just how little we know about this subject.2
The release of ‘The Limits’ report, although it shed much needed attention on an
important policy issue, was not wholly satisfying. Unanswered questions remained.
Among them: how can we better account for the volume and scope of interactions
involving police and individuals with mental illness? This book is an attempt to
answer that question by drawing on a unique data source: qualitative field notes
from two different projects using systematic social observation of frontline policing
conducted by my colleague and co-author, Jennifer Schulenberg. With unprecedented access to two different police services, Jenn spent the better part of almost
4 years in and out of patrol cars, observing officers responding to calls for service.
In that time, she collected data on approximately 400 encounters between police
and citizens.
Our intention in the pages that follow is to sketch out the diverse—and often hidden—ways in which the lives of PMI intersect with policing. We also address the
important underlying question of why mental illness has become ‘police property’—that is, why policing has too often become the de facto response to a health
and social problem, the roots of which lie far outside their ability to prevent or
control. As we argue throughout, it is answers to these two inter-related questions
that will help inform future policy efforts.
London, ON, Canada
September 3, 2021
2
Laura Huey
These problems with police data are hardly unique to Canada; discussions with policing researchers and crime analysts in the U.S. point to similar problems with relying on police data in many
parts of this country.
Contents
1
Calling the Cops: What Do We Know About the Policing
of Individuals with Mental Illness? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Concept of ‘Police Property’ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Police Mobilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
The Disordered and the Disorderly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
The Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
The Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2
The Public Safety Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mental Health Apprehensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Missing Persons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wellness Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Suicide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Follow-up Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
‘Hidden’ PMI Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
15
18
19
20
23
23
24
25
3
Crime Prevention and Response Role . . . . . . . . . . . . . . . . . . . . . . . . . . .
Victim-Complainants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PMI as Suspects or Potential Suspects . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
28
31
36
36
4
Police Attitudes Towards Their Roles in Dealing
with Mental Health Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Is Mental Health a Significant Policing Issue? . . . . . . . . . . . . . . . . . . . . . .
Should Mental Health Be ‘Police Property’? . . . . . . . . . . . . . . . . . . . . . . .
The Impact of These Calls on Officers . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
39
40
43
45
46
vii
viii
5
Contents
At the Crossroads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Upstream Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Downstream Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Need for Continuous Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49
50
53
54
56
56
Appendix: The Studies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Site 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Site 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
59
59
59
60
61
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63