Qual Life Res
DOI 10.1007/s11136-012-0344-y
ISOQOL recommends minimum standards for patient-reported
outcome measures used in patient-centered outcomes
and comparative effectiveness research
Bryce B. Reeve • Kathleen W. Wyrwich • Albert W. Wu • Galina Velikova •
Caroline B. Terwee • Claire F. Snyder • Carolyn Schwartz • Dennis A. Revicki •
Carol M. Moinpour • Lori D. McLeod • Jessica C. Lyons • William R. Lenderking
Pamela S. Hinds • Ron D. Hays • Joanne Greenhalgh • Richard Gershon •
David Feeny • Peter M. Fayers • David Cella • Michael Brundage •
Sara Ahmed • Neil K. Aaronson • Zeeshan Butt
•
Accepted: 17 December 2012
Ó Springer Science+Business Media Dordrecht 2013
Abstract
Purpose An essential aspect of patient-centered outcomes
research (PCOR) and comparative effectiveness research
(CER) is the integration of patient perspectives and experiences with clinical data to evaluate interventions. Thus,
PCOR and CER require capturing patient-reported outcome (PRO) data appropriately to inform research, healthcare delivery, and policy. This initiative’s goal was to
identify minimum standards for the design and selection of
a PRO measure for use in PCOR and CER.
Methods We performed a literature review to find existing guidelines for the selection of PRO measures. We also
conducted an online survey of the International Society for
This study was conducted on behalf of the International Society for
Quality of Life Research (ISOQOL).
Electronic supplementary material The online version of this
article (doi:10.1007/s11136-012-0344-y) contains supplementary
material, which is available to authorized users.
B. B. Reeve (&)
Department of Health Policy and Management, Gillings School
of Global Public Health, University of North Carolina at Chapel
Hill, 1101-D McGavran-Greenberg Building, 135 Dauer Drive,
CB 7411, Chapel Hill, NC 27599-7411, USA
e-mail: bbreeve@email.UNC.edu
B. B. Reeve J. C. Lyons
Lineberger Comprehensive Cancer Center, University of North
Carolina at Chapel Hill, Chapel Hill, NC, USA
K. W. Wyrwich D. A. Revicki W. R. Lenderking
United BioSource Corporation, Bethesda, MD, USA
Quality of Life Research (ISOQOL) membership to solicit
input on PRO standards. A standard was designated as
‘‘recommended’’ when [50 % respondents endorsed it as
‘‘required as a minimum standard.’’
Results The literature review identified 387 articles.
Survey response rate was 120 of 506 ISOQOL members.
The respondents had an average of 15 years experience in
PRO research, and 89 % felt competent or very competent
providing feedback. Final recommendations for PRO
measure standards included: documentation of the conceptual and measurement model; evidence for reliability,
validity (content validity, construct validity, responsiveness); interpretability of scores; quality translation, and
acceptable patient and investigator burden.
Conclusion The development of these minimum measurement standards is intended to promote the appropriate
use of PRO measures to inform PCOR and CER, which in
turn can improve the effectiveness and efficiency of
healthcare delivery. A next step is to expand these
G. Velikova J. Greenhalgh
University of Leeds, Leeds, UK
C. B. Terwee
VU University Medical Center, Amsterdam, The Netherlands
C. Schwartz
DeltaQuest Foundation, Inc., Concord, MA, USA
C. M. Moinpour
Fred Hutchinson Cancer Research Center, Seattle, WA, USA
L. D. McLeod
Research Triangle Institute Health Solutions, Durham, NC, USA
A. W. Wu C. F. Snyder
Johns Hopkins School of Medicine, Baltimore, MD, USA
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Qual Life Res
minimum standards to identify best practices for selecting
decision-relevant PRO measures.
Keywords Patient-reported outcomes Comparative
effectiveness Patient-centered outcomes research
Psychometrics Questionnaire
Introduction
An essential aspect of patient-centered outcomes research
(PCOR) and comparative effectiveness research (CER) is
the integration of patients’ perspectives about their health
with clinical and biological data to evaluate the safety and
effectiveness of interventions. Such integration recognizes
that health-related quality of life (HRQOL) and how it is
affected by disease and treatment complements traditional
clinical endpoints such as survival or tumor response in
cancer. For HRQOL endpoints, it is widely accepted that
the patient’s report is the best source of information about
what he or she is experiencing. The challenge for PCOR
and CER is how to best capture patient-reported data in a
way that can inform decision making in healthcare delivery, research, and policy settings.
Observational and experimental studies have increasingly included patient-reported outcome (PRO) measures,
defined by the Food and Drug Administration (FDA) as
‘‘any report of the status of a patient’s health condition that
comes directly from the patient, without interpretation of
the patient’s response by a clinician or anyone else [1].’’
Patients can report accurately on a number of domains that
are important for evaluating an intervention or disease
burden, including symptom experiences (e.g., pain, fatigue,
nausea), functional status (e.g., sexual, bowel, or urinary
functioning), well-being (e.g., physical, mental, social),
P. S. Hinds
Children’s National Medical Center, Washington, DC, USA
P. S. Hinds
The George Washington University School of Medicine,
Washington, DC, USA
R. D. Hays
David Geffen School of Medicine at UCLA, Los Angeles, CA,
USA
R. Gershon D. Cella Z. Butt
Northwestern University Feinberg School of Medicine, Chicago,
IL, USA
D. Feeny
University of Alberta, Alberta, Canada
P. M. Fayers
University of Aberdeen, Aberdeen, UK
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quality of life, and satisfaction with care or with a treatment [1–4]. Arguably, patients are the gold standard source
of information for assessing such domains. To draw valid
research conclusions regarding patient-centered outcomes,
PROs must be measured in a standardized way using scales
that demonstrate sufficiently robust measurement properties [4–9].
The goal of this study was to identify minimum standards
for the selection of PRO measures for use in PCOR and CER.
We defined minimum standards such that if a PRO measure
did not meet these criteria, it would be judged not suitable for a
PCOR study. A central aim in developing this set of standards
was to clearly define the critical attributes for judging a PRO
measure for a PCOR study. We identified these standards
using two complementary approaches. The first was an
extensive review of the literature including both published and
unpublished guidance documents. The second was to seek
input, via a formal survey, from an international group of
experts in PRO measurement and PCOR who are members of
the International Society for Quality of Life Research (ISOQOL) [10]. Although not the primary objective of this study,
our approach allowed us to also identify criteria that were not
deemed as a necessary minimum standard, but would rather be
considered ‘‘best practice’’ standards for PRO measures.
Identification of minimal standards is a first step toward
enabling PCOR and CER to achieve their goals of enhancing
healthcare delivery and ultimately improving patients’
health and well-being. Access to scientifically sound and
decision-relevant PRO measures will allow investigators to
collect empirical evidence on the differential benefits of
interventions from the patients’ perspective [6, 9, 11, 12].
This information can then be disseminated to patients, providers, and policy makers to provide a richer perspective on
the impact of interventions on patients’ lives using endpoints
that are meaningful to them [13].
P. M. Fayers
Norwegian University of Science and Technology (NTNU),
Trondheim, Norway
M. Brundage
Queen’s University, Kingston, ON, Canada
S. Ahmed
McGill University, Montreal, QC, Canada
N. K. Aaronson
The Netherlands Cancer Institute, Amsterdam, The Netherlands
N. K. Aaronson
University of Amsterdam, Amsterdam, The Netherlands
Qual Life Res
Methods
This paper is based on a study funded by the U.S. PatientCentered Outcomes Research Institute (PCORI) [14]. The
paper does not represent PCORI’s Methodology Committee
standards, issued separately by PCORI, though some of those
standards were informed by this work [15]. An ISOQOL
scientific advisory task force (SATF), consisting of the
authors on this article, was set up to guide the drafting and
final selection of recommended standards. We conducted a
literature review that helped the SATF draft the recommendations that were subsequently reviewed by ISOQOL
members in the formal survey. The literature review and the
responses and feedback from ISOQOL members informed
the final recommendations provided in this article.
Literature review
We conducted a systematic review of the published and
unpublished literature to identify existing guidance documents related to PRO measures. The review identified current practices in selecting PRO measures in PCOR and CER,
relevant scale attributes (e.g., reliability, validity, response
burden, interpretability), and use of qualitative and quantitative methods to assess these properties. We focused on
consensus statements, guidelines, and evidence-based
papers, with an emphasis on articles or documents that
described broadly generalizable principles. However, some
papers that were population- or instrument-specific were
included because of the rigor of the psychometric methods.
For the literature review, we adapted a published
MEDLINE search strategy to identify measurement properties of PRO measures [16]. The published strategy was
used as a foundation and adapted by using terms from
MEDLINE thesaurus, Medical Subject Headings (MeSH),
and the American Psychological Association’s (APA)
online Thesaurus of Psychological terms. We conducted
parallel searches in several relevant electronic databases,
including MEDLINE, PsycINFO, and Combined Index to
Nursing and Allied Health Literature (CINAHL) (see
database search terms in Appendix 1, ESM). There was no
a priori restriction by publication date or age of sample. We
also obtained relevant articles through a request to the
ISOQOL membership email distribution list.
The titles and abstracts of identified articles and guidelines
were reviewed by one of the authors (ZB). The full text of
relevant articles was obtained and reviewed. The references
cited in the selected articles were reviewed to identify additional relevant articles. ZB abstracted the necessary information
for the study; two other authors (DC and RG) independently
reviewed several of the articles to ensure coding consistency.
Based on PRO measurement standards gleaned from
the literature review, the ISOQOL SATF drafted
recommendations that were reviewed by ISOQOL members in a survey described below. Through an iterative
series of SATF e-mails and conference calls, the potential
standards identified by the systematic literature review
were discussed and debated. Redundancies between
potential standards were minimized, and similar items
consolidated. Where there were differences in opinion
among the members, different options were retained in the
survey in order that the membership at large could rate and
comment on each potential standard. The resultant survey
consisted of 23 potential minimum standards to be rated by
the ISOQOL membership.
Survey of ISOQOL membership
ISOQOL is dedicated to advancing the scientific study of
HRQOL and other patient-centered outcomes to identify effective interventions, enhance the quality of healthcare and promote
the health of populations [10]. Since 1993, ISOQOL has been an
international collaborative network including researchers, clinicians, patient advocates, government scientists, industry representatives, and policy makers. Many ISOQOL members are
PRO methodologists who focus on using state-of-the-art methods, both qualitative and quantitative, to improve the measurement and application of patient-reported data in research,
healthcare delivery, and population surveillance. Many of the
PRO measures widely used in research as well as the guidelines
for developing and evaluating a PRO measure were developed
by ISOQOL members. At the time of the survey, there were 506
ISOQOL members on the email distribution list.
In the web-based survey, we sought ISOQOL members’
views on draft minimum standards, paying particular attention to areas where there did not appear to be consensus in the
literature. For example, we asked ISOQOL members to rank
the relative importance of various approaches for assessing
reliability, including test–retest and internal consistency for
multi-item PRO measures. In addition, we sought agreement
on recommendations for six key attributes of PRO measures:
(1) conceptual and measurement model, (2) reliability,
(3) validity, (4) interpretability of scores, (5) translation, and
(6) patient and investigator burden.
In the survey, it was deemed critical that respondents had a
clear definition of a minimum standard. The second screen of the
survey provided this guidance: ‘‘Please remember as you answer
the questions in this survey that we are developing the minimum
standards for the selection and design of a PRO measure for use
in patient-centered outcomes research (PCOR). That is, we are
saying a PRO measure that does not meet the minimum standard
should not be considered appropriate for the research study.’’
This statement was not intended to suggest that a PRO measure
would not continue to be validated and strengthened as part of a
maturation model of development. The survey directly mentioned PCOR, but the SATF believes these recommendations
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Qual Life Res
are consistent for CER. For brevity, we use just ‘‘PCOR’’ in
describing the results.
For each recommendation created by the SATF’s synthesis of the literature review, the participant could select one
of the following response options: required as a minimum
standard, desirable but not required as a minimum standard,
not required at all (not needed for a PRO measure), not sure,
or no opinion. In analyzing the results, we used the general
rule that if 50 % or more agreed that the recommendation
was required as a minimum standard, then the recommendation was accepted. If less than 50 % of respondents were in
agreement, then the recommendation was reviewed by the
ISOQOL SATF to determine whether the recommendation
may have been unclear or whether it would better be considered as a ‘‘best practice’’ (or ‘‘ideal standard’’) for PRO
measures rather than a ‘‘minimum standard.’’ Respondents
were also encouraged to comment using a free text box that
was provided after each recommendation. This text was
extracted from the survey and helped inform the ISOQOL
SATF’s decisions and final recommendations.
The survey and a description of the survey methodology
were submitted to the Institutional Review Board (IRB) at
the University of North Carolina at Chapel Hill (UNC) for
review and were determined to be exempt from IRB approval
by the UNC Office of Human Research and Ethics. The
online survey was designed and administered using the
Qualtrics Software System under the UNC site license [17].
The survey link was sent out through the ISOQOL member
email distribution list (n = 506) on 20 February , 2012. Survey
instructions asked members to complete the survey within
9 days to meet deadlines for the PCORI contract. However, the
response interval was extended to 20 March , 2012 (29 days), to
accommodate more ISOQOL respondents. Information about
the purpose of the voluntary survey, goals of the project, and
funding source was included. All responses were anonymous,
and no personal identifying information was collected. Two
reminders were sent during the period the survey was available.
We did not expect responses from all ISOQOL members, because: (1) the survey was specifically aimed at
those ISOQOL members who considered themselves to
have the requisite expertise in the area of PRO measurement, and (2) we sought expert input in a short amount of
time. Although we did not limit eligibility to those members who had such expertise, we did ask respondents to
self-report their expertise level as part of the survey.
Results
Guidance identified through the literature review
A number of well-known guidance documents were identified, including guidance from the FDA [1, 18–20]; the
123
2002 Medical Outcomes Trust guidelines on attributes of a
good HRQOL measure [2]; the extensive, international
expert-driven recommendations from COSMIN (COnsensus-based Standards for the selection of health Measurement
INstruments) [3, 4, 21–25]; the European Organization for
Research and Treatment of Cancer (EORTC) guidelines for
developing questionnaires [26]; the Functional Assessment
of Chronic Illness Therapy (FACIT) approach [27]; the
International Society for Pharmacoeconomics and Outcomes Research (ISPOR) task force recommendation
documents [28–31]; the American Psychological Association (APA) Standards for Educational and Psychological
Testing [32]; and several others [33–38]. We also had
access to the recent standards documents just completed by
the National Institutes of Health’s Patient-Reported Outcomes Measurement Information SystemÒ (PROMISÒ)
network, which we considered useful for informing the
minimal standards for PRO measures. In addition, ISOQOL recently completed two guidance documents relevant
for this landscape review on the use of PRO measures in
comparative effectiveness research and on integrating PRO
measures in healthcare delivery settings [5, 39].
ISOQOL members identified a total of 301 additional
references relevant for our task. Our formal search of the
MEDLINE database yielded 821 references, which were
individually reviewed, resulting in 60 additional relevant
articles. Review of the 172 potentially relevant PsycINFO
results provided 22 additional relevant articles, and an
additional four unique references were uncovered after
review of 126 abstracts identified through CINAHL.
Table 1 describes 28 key guidance documents identified
from the literature review that helped to inform the ISOQOL SATF’s draft minimum guidelines to be evaluated in
the ISOQOL survey. The documents selected for further
review and discussion by our ISOQOL SATF represented
exemplar description of guidelines and standards for the
selection of PRO in PCOR. As part of our literature review,
we identified many more relevant references; however, our
focus was on existing guidance documents that had broad
relevance. Multiple publications describing the same set of
guidelines were not cited separately.
Characteristics of participants responding
to the ISOQOL survey
Table 2 summarizes the characteristics of the 120 ISOQOL
members (23.7 %) who responded to the survey. Approximately 64 % of the sample had a PhD (or similar doctoral
degree) and 18 % had a MD. The sample included 68 %
academic researchers, 21 % clinicians, 8 % industry representatives, 23 % industry consultants, and 6 % federal
government employees. There was diverse geographic
distribution with 48 % of respondents from North America
Qual Life Res
Table 1 Identified guidelines for patient-reported outcomes measures
Author, year
Guideline
Research design
Description
Acquadro et al. [48]
The Literature review of methods to translate
health-related quality of life questionnaires
for use in multinational clinical trials
Formal literature review
Call for more empirical research on
translation methodology; reviews several
existing guidelines; advocates multistep
process for translations
Cella [27]
Manual for the Functional Assessment of
Chronic Illness Therapy (FACIT)
Description of method
Coons et al. [28]
Recommendations on evidence needed to
support measurement equivalence between
electronic and paper-based patient-reported
outcome measures
Expert opinion and
literature review
Provides summary of FACIT scale
development and translation
methodologies; presents basic
psychometric info for existing measures
Provides a general framework for decisions
regarding evidence needed to support
migration of paper PRO measures to
electronic delivery
COSMIN group,
2010 [24]
COSMIN study: COnsensus-based Standards
for the selection of health Measurement
INstruments
Guidelines established via
systematic literature
review and iterative
Delphi process
Consensus was reached on design
requirements and preferred statistical
methods for the assessment of internal
consistency, reliability, measurement
error, content validity, construct validity,
criterion validity, responsiveness, and
interpretability
Crosby et al. [49]
Defining clinically meaningful change in
health-related quality of life
Literature review
Reviews current approaches to defining
clinically meaningful change in healthrelated quality of life and provides
guidelines for their use
Dewolf et al. [36]
Translation procedure
Expert opinion
Provides guidance on the methodology for
translating EORTC Quality of Life
Questionnaires (QLQ)
Erickson et al. [19]
A concept taxonomy and an instrument
hierarchy: tools for establishing and
evaluating the conceptual framework of a
patient-reported outcome (PRO) instrument
as applied to product labeling claims
Expert opinion
Proposes a PRO concept taxonomy and
instrument hierarchy that may be useful
for demonstration of PRO measure claim
for drug development, although they have
not been tested for such purpose
Frost et al. [50]
What is sufficient evidence for the reliability
and validity of patient-reported outcome
measures?
Literature review
Article provides specific guidance on
necessary psychometric properties of a
PRO measure, with special reference to
the FDA guidance, using the literature as a
guide for specific statistical thresholds
Hays et al. [51]
The concept of clinically meaningful change
in health-related quality of life research:
How meaningful is it?
Expert opinion
Argues against a single threshold to define
the minimally clinical important
difference
Johnson et al. [26]
Guidelines for developing questionnaire
modules
Expert opinion
Provides detailed description of PRO
measure module development per the
EORTC methodology related to
generation of issues, construction of item
list, pre- and field-testing
Kemmler et al. [52]
A new approach to combining clinical
relevance and statistical significance for
evaluation of quality of life changes in the
individual patient
Longitudinal data from a
chemotherapy trial
Data from this trial were used to evaluate
change for individual participants (vs.
groups). Stressed the importance of
evaluation on the basis of statistical and
clinical significance
Kottner et al. [53]
Guidelines for reporting reliability and
agreement studies (GRRAS) were proposed
Literature review and
expert consensus
Proposes a set of guidelines for reporting
inter-rater agreement, inter-rater reliability
in healthcare and medicine
Magasi et al. [33]
Content validity of patient-reported outcome
measures: Perspectives from a PROMIS
meeting
Expert presentation and
discussion
The paper describes findings from a
PROMIS meeting focused on content
validity. Several recommendations were
outlined as a result, including the need for
consensus driven guidelines (none were
proposed)
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Table 1 continued
Author, year
Guideline
Research design
Description
Norquist et al. [42]
Choice of recall period for patient-reported
outcome measures: criteria for
consideration
Literature review
Choice of recall period for a PRO measure
depends on nature of the disease, stability
of symptoms, and trajectory of symptoms
over time
Revicki et al. [12]
Recommendations on health-related quality
of life research to support labeling and
promotional claims in the United States
Review
Outlines the importance of an evidentiary
base for making claims with respect to
medical labeling or promotional claims
Revicki et al. [7]
Documenting the rationale and psychometric
characteristics of patient-reported outcomes
for labeling and promotional claims: the
PRO Evidence Dossier
Report
Describes the purpose and content of a PRO
measure Evidence Dossier, as well as its
potential role with respect to regulatory
review
Revicki et al. [34]
Recommended methods for determining
responsiveness and minimally important
differences for patient-reported outcomes
Literature review and
expert opinion
Makes concrete recommendations regarding
estimation of minimally important
differences (MID), which should be based
on patient-based and clinical anchors and
convergence across multiple approaches
and methods
Rothman et al. [30]
Use of existing patient-reported outcome
(PRO) instruments and their modification
Expert opinion
Discusses key issues regarding the
assessment and documentation of content
validity for an existing instrument;
discusses potential threats to content
validity and methods to ameliorate
Schmidt et al. [54]
Current issues in cross-cultural quality of life
instrument development
Literature review
Provides an overview of cross-cultural
adaptation of PRO measure and provides
broad development guidelines, as well as a
call for additional focus on international
research
Schunemann et al.
[8]
Interpreting the results of patient-reported
outcome measures in clinical trials: The
clinician’s perspective
Report based on examples
The authors provided several examples to
describe how to attach meaning to PROM
score thresholds and/or score differences
Scientific Advisory
Committee of
Medical
Outcomes Trust
[2]
Assessing health status and quality of life
instruments: attributes and review criteria
Expert opinion
Describes 8 key attributes of PRO measures,
including conceptual and measurement
model, reliability, validity, responsiveness,
interpretability, respondent and
administrative burden, alternate forms, and
cultural and language adaptations
Sprangers et al. [55]
Assessing meaningful change in quality of
life over time: a users’ guide for clinicians
Literature review and
expert opinion
Proposes a set of guidelines/questions to
help guide clinicians as to how to use PRO
data in the treatment decision process
Snyder et al. [5]
Implementing patient-reported outcomes
assessment in clinical practice: a review of
the options and considerations
Literature review
Turner et al. [56]
Patient-reported outcomes: Instrument
development and selection issues
Literature review
The ISOQOL group developed a series of
options and considerations to help guide
the use of PROs in clinical practice, along
with strengths and weaknesses of alternate
approaches
Provides a broad summary of concepts and
issues to consider in the development and
selection of a PRO measure
United States Food
and Drug
Administration
[1]
Guidance for Industry: Patient-reported
outcome measures: use in medical product
development to support drug labeling
claims
Expert opinion
123
‘‘This guidance describes how the Food and
Drug Administration (FDA) reviews and
evaluates existing, modified, or newly
created patient-reported outcome
instruments used to support claims in
approved medical product labeling.’’ It
covers conceptual frameworks, content
validity, reliability, validity, ability to
detect change, modification of PRO, and
use of PRO in special populations
Qual Life Res
Table 1 continued
Author, year
Guideline
Research design
Description
Wild et al. [29]
Principles of good practice for the translation
and cultural adaptation process for patientreported outcomes measures
Literature review and
expert opinion/
consensus
The ISPOR Task Force produced a critique
of the strengths and weaknesses of various
methods for translation and cultural
adaptation of PROMS
Wild et al. [31]
Multinational trials-recommendations on the
translations required, approaches to using
the same language in different countries,
and the approaches to support pooling the
data
Expert opinion and
literature review
Provides decision tools to decide on
translation required for PRO measure;
approach to use when same language is
spoken in more than one country; and
methods to gather evidence to support
pooling of data across different language
versions
Wyrwich et al. [38]
Methods for interpreting change over time in
patient-reported outcome measures
Literature review
This article reviews the evolution of the
methods and the terminology used to
describe and aid in the communication of
meaningful PRO change score thresholds
(86 % of these from the United States) and 33 % from
Europe.
The participants reported being skilled in qualitative and
quantitative methods and felt comfortable providing guidance for recommendations for PRO measurement standards. Approximately 81 % of the sample reported they
had moderate to extensive training in quantitative methods
and 53 % reported they had moderate to extensive training
in qualitative methods. Overall, 89 % reported they felt
competent or very competent providing guidance. As a
sensitivity analysis, we examined the endorsement of recommendations excluding the 11 % who felt only somewhat
or a little competent, but this resulted in no changes for
our final recommendations. On average, the sample had
15 years of PRO measurement and research experience in
the field.
Minimum standards for selecting a PRO measure
for use in PCOR
Table 3 provides definitions of the properties of a PRO
measure, and Table 4 provides an overview of the results
from the ISOQOL survey on draft recommendations for
minimal standards. Table 5 provides final recommendations based on these results and the feedback from ISOQOL members. A review of the findings from our literature
review and survey is provided below.
Conceptual and measurement model
ISOQOL members were very supportive of the minimum
standards described in Table 4 (#1) with 90 % of respondents endorsing the statement that a PRO measure should
have documentation that defines the PRO construct and
describes the intended application of the measure in the
intended population. Also, 61 % of respondents agreed the
documentation should describe how the measured concept(s) are operationalized in the measurement model.
Reliability of a PRO measure
A majority of ISOQOL respondents agreed that as a minimum standard a multi-item PRO measure should be
assessed for internal consistency reliability, and a singleitem PRO measure should be assessed by test–retest reliability (see Table 4, #2). However, they did not support as
a minimum standard that a multi-item PRO measure should
be required to have evidence of test–retest reliability. They
noted practical concerns regarding test–retest reliability;
primarily that some populations studied in PCOR are not
stable and that their HRQOL can fluctuate. This phenomenon would reduce estimates of test–retest reliability,
making the PRO measure look unreliable when it may be
accurately detecting changes over time. In addition,
memory effects will positively influence the test–retest
reliability when the two survey points are scheduled close
to each other.
Respondents endorsed the minimum level of reliability
of 0.70 for group-level comparisons, which is commonly
accepted in the field [2, 40, 41]. The standard error of
measurement at this reliability level is approximately 0.55
of a standard deviation. However, there were concerns that
establishing an absolute cut-off would be too prescriptive
(e.g., a PRO measure with an estimated reliability coefficient of 0.69 would be deemed unreliable). Some respondents (36 %) supported the statement that ‘‘no minimum
level of reliability should be stated; however, the reliability
should be appropriately justified for the context of the
proposed PRO measurement application.’’
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Table 2 Participant-reported sample characteristics
Sample characteristic
% (n = 120)
Degreesa
MD
18 %
PhD/Other Doctoral Degree (e.g., ScD)
64 %
RN/NP
5%
Physical/Occupational Therapist
7%
MA, MSc, MPH, or other Master’s
43 %
Rolea
Academic Researcher
68 %
Clinician
21 %
Industry Representative
8%
Industry Consultant/CRO Employee
Federal Government Employee
23 %
6%
Patient Advocate
2%
Other
8%
Geographic location
North America
48 %
United States
(86 %)
Europe
33 %
South America
5%
Asia
10 %
Africa
1%
Australia
3%
Quantitative training in PRO measure design and evaluation
Extensive training
37 %
Moderate amount of training
44 %
A little training
16 %
Not any training
Qualitative training in PRO measure design and evaluation
3%
Extensive training
18 %
Moderate amount of training
35 %
A little training
40 %
Not any training
7%
Competency
Very competent
50 %
Competent
39 %
Somewhat competent
8%
A little competent
3%
Average number of years in health-related quality (HRQOL) or patient-reported outcomes (PROs) field
Mean years in HRQOL or PRO field
a
15 years; (range 1–40 years)
More than one response was allowed for this characteristic
Validity of a PRO measure
The most common types of validity that were considered
for minimum standards were content validity, construct
validity, and responsiveness. Responsiveness is often
regarded as an aspect of validity [4, 37]; however, it is
often discussed separately given its importance to PRO
measurement in longitudinal studies [4]. Criterion-related
123
validity was not considered since there is generally no
‘‘gold standard’’ to which to compare a PRO measure. In
the survey of ISOQOL members, only 7 and 10 % felt
criterion-related validity was critical to have for a PRO
measure in a cross-sectional or longitudinal study,
respectively. It should be noted that the APA standards
manual [32] suggests that validity is a unitary concept
including all aspects of validity. However, the field of
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Table 3 Definition of PRO measure properties
Conceptual and measurement model—The conceptual model provides a description and framework for the targeted construct(s) to be
included in a PRO measure. The measurement model maps the individual items in the PRO measure to the construct
Reliability—The degree to which a PRO measure is free from measurement error [2, 4, 40, 41]
Internal consistency reliability—The degree of the interrelatedness among the items in a multi-item PRO measure [2, 4]
Test–retest reliability—A measure of the reproducibility of the scale, that is, the ability to provide consistent scores over time in a stable
population [2]
Validity—The degree to which a PRO instrument measures the PRO concept it purports to measure [2, 4, 41]
Content validity—The extent to which the PRO measure includes the most relevant and important aspects of a concept in the context of a
given measurement application [50]
Construct validity—The degree to which scores on the PRO measure relate to other measures (e.g., patient-reported or clinical indicators) in
a manner that is consistent with theoretically derived a priori hypotheses concerning the concepts that are being measured [40]
Criterion validity—The degree to which the scores of a PRO measure are an adequate reflection of a ‘‘gold standard.’’ [4]
Responsiveness—The extent to which a PRO measure can detect changes in the construct being measured over time [2, 37]
Interpretability of scores—The degree to which one can assign easily understood meaning to a PRO measure’s scores [2, 4]
Minimal important difference (MID)—The smallest difference in score in the outcome of interest that informed patients or informed proxies
perceive as important, either beneficial or harmful, and that would lead the patient or clinician to consider a change in the management [44,
57, 58]
Burden—The time, effort, and other demands placed on those to whom the instrument is administered (respondent burden) or on those who
administer the instrument (investigator or administrative burden) [2]
outcomes research still distinguishes the above terms,
probably because different methodologies are needed to
address different forms of validity.
Content validity was rated as one of the most critical
forms of validity to be assessed for a PRO measure with 58
and 61 % of ISOQOL members indicating a PRO measure
must have evidence for content validity before using it in a
cross-sectional or longitudinal study, respectively (data not
shown in Table 4) [1]. Although the recommendations for
minimum standards for content validity were endorsed by
ISOQOL members (see Table 4, #3a), there was disagreement about the recall period, which is the period of
time of reference (e.g., currently, past 24 h, past 7 days,
past 4 weeks) for patients to describe their experiences
with the measured PRO. Most (52 %) believed that a justification for the recall period was desirable but not
required as a minimum standard for a PRO measure. In the
final recommendation, we recommend that the reference
period must be considered carefully in order for research
participants to provide valid responses. However, we do
not recommend a single recall period as it varies depending
on the PRO domain being measured, the research context,
and the population being studied [42].
Another aspect of content validity has to do with the
provenance of items. One statement that was considered as
a minimum standard but not supported by ISOQOL
members was for the ‘‘documentation of sources from
which items were derived, modified, and prioritized during
the PRO measure development process.’’ Because a
majority of respondents felt this standard was important
(46 % voted ‘‘required as minimum standard’’ and 46 %
voted ‘‘desirable but not required’’), we recommend this
documentation be considered as a ‘‘best practice’’ but not a
minimum standard for PRO measures.
Construct validity was also judged a critical component
of validity. A majority of respondents (55 %) judged
documentation of empirical findings supporting a priori
hypotheses regarding expected associations among similar
and dissimilar measures to be a minimal standard for a
PRO measure (see Table 4, #3b). Another part of our original recommendation considered documented evidence
for ‘‘known groups’’ validity, requiring empirical findings
that support predefined hypotheses of the expected differences in scores between ‘‘known’’ groups. We considered
this to be an important part of the evaluation of construct
validity as it demonstrates the ability of a PRO measure to
distinguish between one group and another where there is
past empirical evidence of differences between the groups.
However, the majority of ISOQOL members (57 %) rated
it as a desirable but not required standard. Therefore, we
considered this as a standard for ‘‘best practice’’ rather than
a minimum standard.
Responsiveness, also referred to as longitudinal validity,
is an aspect of construct validity [23, 37, 43]. A majority of
ISOQOL respondents supported minimum standards of
obtaining empirical evidence of changes in scores consistent with predefined hypotheses prior to using the PRO
measure in longitudinal research (see Table 4, #3c).
However, 65 % of respondents reported that they would
use a PRO measure in a longitudinal study even if there
was no prior study to support the responsiveness of the
scale, but did have scientific evidence in a cross-sectional
study of the reliability, content validity, and construct
validity of the PRO measure.
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Qual Life Res
Table 4 ISOQOL survey results on draft recommendations
Draft recommendation for minimal standards
1
Survey results (n = 120)
Conceptual and measurement model
A PRO measure should have documentation defining and describing
the concept(s) included and the intended population(s) for use
Required as a minimum standard—90 %
Desirable but not required as a minimum standard—9 %
Not required—0 %
Not sure—1 %
No opinion—0 %
In addition, there should be documentation of how the concept(s) are
organized into a measurement model, including evidence for the
dimensionality of the measure, how items relate to each measured
concept, and the relationship among concepts included in the PRO
measure
Required as a minimum standard—61 %
Desirable but not required—35 %
Not required—3 %
Not sure—1 %
No opinion—0 %
2
Reliability
The reliability of a PRO measure should ideally be at or above 0.70
for group-level comparisons
Yes, it should be at or above 0.70—54 %
No, it should be at or above _fill in blank_—8 % (responses ranged
from 0.50 to 0.80)
No minimum level of reliability should be appropriately justified for
the context of the proposed application—36 %
No opinion—2 %
Reliability for a multi-item unidimensional scale should include an
assessment of internal consistency
Required as a minimum standard—79 %
Desirable but not required—14 %
Not required—2 %
Not sure—3 %
No opinion—2 %
Reliability for a multi-item unidimensional scale should include an
assessment of test–retest reliability
Required as a minimum standard—43 %
Desirable but not required—51 %
Not required—3 %
Not sure—3 %
No opinion—0 %
Reliability for a single-item measure should be assessed by test–
retest reliability
Required as a minimum standard—60 %
Desirable but not required—34 %
Not required—2 %
Not sure—3 %
No opinion—1 %
3
Validity
3a
Content validity
A PRO measure should have evidence supporting its content
validity, including evidence that patients and/or experts consider
the content of the PRO measure relevant and comprehensive for
the concept, population, and aim of the measurement application
Required as a minimum standard—78 %
Desirable but not required—19 %
Not required—2 %
Not sure—0 %
No opinion—1 %
Documentation of qualitative and/or quantitative methods used to
solicit and confirm attributes (i.e., concepts measured by the items)
of the PRO relevant to the measurement application
Required as a minimum standard—53 %
Desirable but not required—44 %
Not required—2 %
Not sure—1 %
No opinion—0 %
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Table 4 continued
Draft recommendation for minimal standards
Survey results (n = 120)
Documentation of the characteristics of participants included in the
evaluation (e.g., race/ethnicity, culture, age, socio-economic
status, literacy)
Required as a minimum standard—52 %
Desirable but not required—47 %
Not required—0 %
Not sure—0 %
No opinion—1 %
Documentation of sources from which items were derived, modified,
and prioritized during the PRO measure development process
Required as a minimum standard—46 %
Desirable but not required—46 %
Not required—7 %
Not sure—0 %
No opinion—1 %
Justification for the recall period for the measurement application
Required as a minimum standard—41 %
Desirable but not required—52 %
Not required—5 %
Not sure—1 %
No opinion—1 %
3b
Construct validity
A PRO measure should have evidence supporting its construct
validity, including documentation of empirical findings that
support predefined hypotheses on the expected associations among
measures similar or dissimilar to the measured PRO
Required as a minimum standard—55 %
Desirable but not required—44 %
Not required—1 %
Not sure—0 %
No opinion—0 %
A PRO measure should have evidence supporting its construct
validity, including documentation of empirical findings that
support predefined hypotheses of the expected differences in
scores between ‘‘known’’ groups
Required as a minimum standard—41 %
Desirable but not required—57 %
Not required—2 %
Not sure—0 %
No opinion—0 %
3c
Responsiveness
A PRO measure for use in longitudinal research study should have
evidence of responsiveness, including empirical evidence of
changes in scores consistent with predefined hypotheses regarding
changes in the target population for the research application
Required as a minimum standard—57 %
Desirable but not required—42 %
Not required—1 %
Not sure—0 %
No opinion—0 %
If a PRO measure has cross-sectional data that provide sufficient
evidence in regard to the reliability (internal consistency), content
validity, and construct validity but has no data yet on
responsiveness over time (i.e., ability of a PRO measure to detect
changes in the construct being measured over time), would you
accept use of the PRO measure to provide valid data over time in a
longitudinal study if no other PRO measure was available?
4
Interpretability of Scores
A PRO measure should have documentation to support interpretation
of scores, including what low and high scores represent for the
measured concept
Yes—65 %
No, I would require evidence of responsiveness before accepting
it—32 %
No opinion—0 %
Comments (fill in blank response)—22 %
Required as a minimum standard—64 %
Desirable but not required—35 %
Not required—1 %
Not sure—0 %
No opinion—0 %
A PRO measure should have documentation to support interpretation
of scores, including representative mean(s) and standard
deviation(s) in the reference population
Required as a minimum standard—39 %
Desirable but not required—57 %
Not required—4 %
Not sure—0 %
No opinion—0 %
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Table 4 continued
Draft recommendation for minimal standards
Survey results (n = 120)
A PRO measure should have documentation to support interpretation
of scores, including guidance on the minimally important
difference in scores between groups and/or over time that can be
considered meaningful from the patient and/or clinical perspective
Required as a minimum standard—23 %
Desirable but not required—72 %
Not required—5 %
Not sure—0 %
No opinion—0 %
5
Translation of a PRO measure
A PRO measure translated to one or more languages should have
evidence of the equivalence of measurement properties for
translated versions, allowing comparison or combination of data
across language forms
Required as a minimum standard—47 %
Desirable but not required—49 %
Not required—4 %
Not sure—0 %
No opinion—0 %
Documentation of background and experience of the persons
involved in the translation
Required as a minimum standard—43 %
Desirable but not required—49 %
Not required—8 %
Not sure—0 %
No opinion—0 %
Documentation of methods used to translate and evaluate the PRO
measure in each language
Required as a minimum standard—81 %
Desirable but not required—16 %
Not required—3 %
Not sure—0 %
No opinion—0 %
Documentation of extent of harmonization across different language
versions
Required as a minimum standard—38 %
Desirable but not required—53 %
Not required—7 %
Not sure—2 %
No opinion—0 %
6
Patient and investigator Burden
The reading level of the PRO measure for research involving adult
respondents from the general population should be at a minimum
of...
4th grade education level—7 %
6th grade education level—23 %
8th grade education level—6 %
Other grade level ____—8 %
There should be no minimum requirement of the literacy level of the
PRO measure; however, it should be appropriately justified for the
context of it proposed application—43 %
Not sure—9 %
No opinion—4 %
Interpretability of scores
For a PRO measure to be well accepted for the use in
PCOR, it must provide scores that are easily interpreted by
different stakeholders including patients, clinicians,
researchers, and policy makers [38]. The literature review
revealed several ways to enhance interpretability of scores
that may be considered for standard setting. End-users must
be able to know what a high or low score represents. In
addition, knowing what comprises a meaningful difference
or change in the score from one group to another (or one time
to another) would enhance understanding of the outcome
123
being measured. Another way to enhance the interpretability of PRO measure scores would involve comparing
scores from a study to known scores in a population (e.g.,
the general US population or a specific disease population).
The availability of such benchmarks would enhance
understanding of how the study group scored as compared
to some reference or normative group.
A majority of respondents endorsed as a minimum
standard that a PRO measure should have documentation to
support the interpretation of scores including description of
what low and high scores represent (see Table 4, #4).
However, more useful metrics such as norm or reference
Qual Life Res
Table 5 Final recommendations for minimum standards for patient-reported outcome (PRO) measures used in patient-centered outcomes
research or comparative effectiveness research
1
Conceptual and measurement model—A PRO measure should have documentation defining and describing the concept(s) included and the
intended population(s) for use. In addition, there should be documentation of how the concept(s) are organized into a measurement model,
including evidence for the dimensionality of the measure, how items relate to each measured concept, and the relationship among concepts
included in the PRO measure
2
Reliability—The reliability of a PRO measure should preferably be at or above 0.70 for group-level comparisons, but may be lower if
appropriately justified. Reliability can be estimated using a variety of methods including internal consistency reliability, test–retest
reliability, or item response theory. Each method should be justified
3
Validity
3a
Content validity—A PRO measure should have evidence supporting its content validity, including evidence that patients and experts
consider the content of the PRO measure relevant and comprehensive for the concept, population, and aim of the measurement
application. This includes documentation of as follows: (1) qualitative and/or quantitative methods used to solicit and confirm attributes
(i.e., concepts measured by the items) of the PRO relevant to the measurement application; (2) the characteristics of participants included
in the evaluation (e.g., race/ethnicity, culture, age, gender, socio-economic status, literacy level) with an emphasis on similarities or
differences with respect to the target population; and (3) justification for the recall period for the measurement application
3b
Construct validity—A PRO measure should have evidence supporting its construct validity, including documentation of empirical findings
that support predefined hypotheses on the expected associations among measures similar or dissimilar to the measured PRO
3c
Responsiveness—A PRO measure for use in longitudinal research study should have evidence of responsiveness, including empirical
evidence of changes in scores consistent with predefined hypotheses regarding changes in the measured PRO in the target population for
the research application
4
Interpretability of scores—A PRO measure should have documentation to support interpretation of scores, including what low and high
scores represent for the measured concept
5
Translation of the PRO measure—A PRO measure translated to one or more languages should have documentation of the methods used to
translate and evaluate the PRO measure in each language. Studies should at least include evidence from qualitative methods (e.g.,
cognitive testing) to evaluate the translations
6
Patient and investigator Burden—A PRO measure must not be overly burdensome for patients or investigators. The length of the PRO
measure should be considered in the context of other PRO measures included in the assessment, the frequency of PRO data collection, and
the characteristics of the study population. The literacy demand of the items in the PRO measure should usually be at a 6th grade education
level or lower (i.e., 12 year old or lower); however, it should be appropriately justified for the context of the proposed application
scores or minimally important difference (MID) estimates
were not considered required, but were considered highly
desirable [34, 44, 45].
Translation of a PRO measure
PCOR and CER are often carried out in multi-national or
multi-cultural settings that require the PRO measure to be
translated into different languages. To be able to compare
or combine HRQOL results across those groups, it is critical that the measured HRQOL concept and the wording of
the questionnaire used to measure it is interpreted in the
same way across translations [29, 46].
Of the original draft recommendations reviewed in the
survey (see Table 4, #5), ISOQOL members supported as a
minimum standard the statement, ‘‘Documentation of
methods used to translate and evaluate the PRO measure in
each language.’’ In response to follow-up questions (not
summarized in Table 4), 41 % of respondents considered it
necessary, while 40 % felt it was expected but not required,
to employ qualitative methods (e.g., cognitive interviews)
for reviewing the quality of translations before using a
translated PRO measure. Only 24 % of respondents
thought that quantitative methods should be required for
reviewing the quality of the translations (e.g., differential
item functioning testing) before using the PRO measure,
and 42 % of respondents indicated that it was expected (but
not absolutely necessary) to include quantitative evaluation
before they would use a translated PRO measure. Based on
these findings, the ISOQOL SATF recommended that
qualitative evidence be included as a minimum standard for
translated PRO measures (Table 5).
Patient and investigator Burden
The committee agreed that burden on patients and investigators must be considered when selecting PRO measures for
a PCOR study. A PRO measure must not be overly burdensome for patients as they are often ill and should not be
subjected to overly long questionnaires or too frequent data
collection that disrupts their lives. Ninety-two percent of the
survey respondents concurred, endorsing ‘‘respondent burden’’ as an important or very important consideration for
selecting PRO measures for PCOR.
Similarly, 90 % of respondents endorsed literacy as an
important or very important consideration in selecting PRO
measures in PCOR. Data collected from PRO measures are
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Qual Life Res
only valid if the participants in a study can understand what
is being asked of them and can provide a response that
accurately reflects their experiences or perspectives. It is
critical that developers of PRO measures ensure the questions, and response options are clear and easy to understand. Qualitative testing of the PRO measure (e.g.,
cognitive interviewing) should include individuals with
low literacy to evaluate the questions [47]. Twenty-three
percent of respondents indicated that a PRO measure
should be written at 6th grade education level (ages
11–12 years), while 43 % indicated that the literacy level
should be appropriately justified for the given research
application.
Discussion
Based on a literature review of existing guidelines and a
survey of experts in PRO measurement and research, we,
on behalf of the ISOQOL, put forth minimum standards for
PRO measures to be used in patient-centered outcomes
research and comparative effectiveness research. These
recommendations include the documentation of the characteristics of the conceptual and measurement model,
evidence for reliability, validity, and interpretability of
scores, quality translations, and acceptable patient and
investigator burden (summarized in Table 5). The extent to
which a PRO measure adheres to the standards described in
this report reflects the quality of the PRO measurement.
Good documentation of the evidence that a PRO measure
meets and exceeds these measurement properties will result
in greater acceptance of the PRO measure for use in PCOR
and CER. This documentation could include a focused
methodologically rigorous study of the measurement properties of the PRO measure or analysis of HRQOL data collected from the PRO measure within a PCOR or CER study.
Such documentation should be made available in peerreviewed literature as well as on publically accessible websites. To the extent that the evidence was obtained from
populations similar to the target population in the study, the
investigator(s) will have greater confidence in the PRO
measure to capture patients’ experiences and perspectives.
There are a number of considerations when applying
these minimum standards in PCOR and CER. The populations participating in PCOR and CER will likely be more
heterogeneous than those that are typically included in
phase II or III clinical trials. This population heterogeneity
should be reflected in the samples included in the evaluation of the measurement properties for the PRO measure.
For example, both qualitative and quantitative studies may
require quota sampling based on race/ethnicity, gender, or
age groups that reflect the prevalence of the condition in
the study target population.
123
Researchers must consider carefully the strength of
evidence supporting the measurement properties of the
PRO measure. There is no threshold for which an instrument is valid or not valid for all populations or applications. In addition, no single study can confirm all the
measurement properties for all research contexts. Like all
scientific disciplines, measurement science relies on the
iterative accumulation of a body of evidence (maturation
model), replicated in different settings. Thus, it is the
weight of the evidence (i.e., the number and quality of the
studies and consistency of findings) that informs the evaluation of the appropriateness of a PRO measure. Older
PRO measures will sometimes have the benefit of having
more evidence than newer measures, and this will be
reflected in the standards.
A possible limitation of this study is the potential for the
biases of individual members of the SATF to influence the
survey content. The transparency of the process used, and
the wide variety of expertise and perspectives among the
members, mitigated against substantive bias being introduced. In addition, the response rate to the survey was
modest, again indicating the potential for bias. We point
out, however, that the demographic data collected on the
survey indicated that the respondents were experienced
ISOQOL members with a variety of professional perspectives, the vast majority of whom self-identified as being
competent in providing ratings and responses for the survey
items.
These minimum standards were created by ISOQOL to
reflect when a PRO measure may be considered appropriate or inappropriate for a specific PCOR study; thus, the
intent was to have a minimum standard by which PRO
measures could be judged acceptable. These standards do
not reflect ‘‘ideal standards’’ or ‘‘best practices,’’ which
will have more stringent criteria [2, 3, 40]. For example,
established minimally important differences for a PRO
measure will enhance the interpretability of scores to
inform decision making. As another example, establishing
measurement equivalence of the PRO across different
modes of assessment (e.g., paper forms, computers, handheld devices, phone) may facilitate broader patient participation in PCOR. ISOQOL’s recommendations for ‘‘best
practices’’ for PRO measures in PCOR and CER will be a
next step in the organization’s strategic initiative to
advance the science of HRQOL measurement.
The findings from this study were reviewed by the
PCORI Methodology Committee as part of that Committee’s review of relevant standards and guidelines pertinent
to patient-centered outcomes research. The ISOQOL recommendations presented here focus on more specific
information about PRO measurement properties than those
found in the PCORI Methodology Committee standards
[15].
Qual Life Res
The identification and selection of PRO measures
meeting and exceeding these current ISOQOL recommended minimum standards will increase the likelihood
that the evidence generated in PCOR and CER reliably and
validly represents the patients’ perspective on health-related outcomes. This PRO evidence, based on instruments
with sound measurement properties, can then be used to
inform clinical and health policy decision making about the
benefits and risks associated with different health interventions or to monitor population health.
Acknowledgments This study was funded by the Patient-Centered
Outcomes Research Institute (PCORI-SOL-RMWG-001: PIs: Zeeshan
Butt, PhD, Northwestern University; Bryce Reeve, PhD, University of
North Carolina at Chapel Hill). The views expressed in this article are
those of the authors and do not necessarily reflect those of PCORI.
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