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Disabling Injustice in the Higher Education Classroom
Daniel W. Eadens, Danielle M. Eadens, & Christopher Lanterman
*Daniel W. Eadens
Associate Professor
Educational Leadership and Higher Education
College of Community Innovation and Education
University of Central Florida
12494 University Boulevard
P. O. Box 161250
Orlando, FL 32816-1250 USA
Phone: 727.831.1968
Email: Daniel.Eadens@ucf.edu
Danielle M. Eadens
Lecturer
Interdisciplinary Studies
College of Undergraduate Studies
University of Central Florida
12796 Aquarius Agora Drive
Orlando, FL 32816-1998 USA
Phone: 407.823.0144
Email: Danielle.Eadens@ucf.edu
Christopher S. Lanterman
Assistant Professor
Department of Educational Specialties
College of Education
Northern Arizona University
801 S. Knoles Dr.
PO Box 5774
Flagstaff, AZ 86011-5774 USA
Phone: 928.523.3575
Email: Chris.Lanterman@nau.edu
Corresponding Author: *Daniel W. Eadens
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Abstract
This chapter explores perspectives in higher education classrooms, specifically the need for
social justice in education through inclusive and universal design/universal design for learning
(UD/UDL). The authors contacted colleagues regarding what worked to change paradigms and
perspectives around issues of social justice and advocacy in classrooms. Three themes emerged,
mirroring those of the literature reviewed: scholarly strategies, structured activities, and
amplifying marginalized voices. The authors also discuss how accessible and inclusive
approaches disable injustice and ableism in higher education classrooms by recognizing
disability as an element of diversity and the need for inclusive approaches on college campuses
and beyond. An implication is that faculty should discuss ableism and predominant ableist
societal structures as people with disabilities are too often marginalized within schools,
workplaces, and society. Social justice in education is incomplete when disability is viewed only
as a medical condition within educational contexts and not as identity or a legitimate identity in
the diversity discourse. Inclusion and UD/UDL within the learning environment may afford
opportunities to elaborate socially just methods of teaching and learning. The potential for
inclusion and UD/UDL to frame and reframe perspectives and beliefs about equity and
difference in educational is powerful. Faculty can guide students to create new paradigms to lead
to an inclusive society where diversity of all kinds is celebrated and embraced.
Keywords Ableism, Accessibility, Accommodations, Disability, Social Justice, Universal Design
for Learning
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Introduction
Since Harvard University in the United States was established in 1636, higher education
in the nation has evolved immensely. Today, it seems as though change is occurring more
rapidly than ever in both society and higher education. In this chapter within the context of
evolving changes and interventions occurring in higher education, specifically in the realm of
social justice and paradigms around disability, we deal with minimizing or hopefully ending
injustice within the higher education classroom.
Like society, social injustices are prevalent along with many forms of bias within higher
education classrooms. Many US institutions have formal policies that prohibit discrimination
such as Title IX and faculty and student handbooks. Institutions that receive federal and state
funding are, in fact, required to provide periodic trainings, lest they have a founded civil rights
complaint, lose their funding, and worse perpetuate or allow discrimination in the classroom or
on campus. Targeted professional development and extensive diversity training with a
multiplicity of certifications abound in higher education settings. These measures are designed to
educate faculty and students, and shift the culture away from discrimination and social injustice
within classrooms. This discussion lays a foundation to disabling injustice in the higher
education classroom by shifting student paradigms towards thinking about themselves in relation
to the most vulnerable within our society.
Higher education has the potential to change human lives one class at a time. Hanson
(2014) described the transformative potential that higher education offers students: “the
experience of schooling holds the potential to serve as a life-changing milepost .... Schools hold
the promise of helping students to develop wiser, more thoughtful, and idealistic versions of
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themselves” (p. 12). Thus, one of the purposes of education is self-enlightenment, and another is
societal good and improvement.
Many would claim that over the last decade, societies have experienced monumental
shifts. Understandings in education and society of social justice are dramatically evolving. One
key that applies to the concepts discussed in this chapter is that of the “diffused and centralized
model, that is agency and responsibility shared between all, including center and periphery”
(Blackmore, 2013, p. 1008) as “the price is too high for individuals to ignore social injustices
seething with years of unresolved inequities and discontentment” (Eadens & Eadens, 2016b, p.
349). For instance, as a result of the Black Lives Matter movement, which was founded July
2013 and was highlighted as of late after the tragic deaths of George Floyd, Breonna Taylor, and
far too many other victims have resulted in large-scale protests all over the world. Black voices
are being magnified concerning the shared responsibility towards equity for all. Most universities
have made public statements about the need to be actively anti-racist.
This marked shift in approach among higher education institutions lays a strong
foundation towards the need to disable injustices. There is a collective move to create a
classroom where students are assisted as they examine their own paradigms about the way the
world works and to develop a shared vision about needed equity-promoting institutional, to listen
to the experiences of those different from themselves, and encourage self-examination of bias
and privilege. This anti-racist approach is a large-scale intervention across universities towards
shifting their ideologies. In fact, it is now a measure upon which all decisions and policies must
be examined at every university.
The standard and requirement for accessibility for students with disabilities (SWD) in
universities is another large-scale intervention, though its implementation and attitudes about
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such implementation might vary across higher education institutions. We consider perspectives
about social justice education in higher education classrooms, specifically the need for social
justice in education through inclusive and universal design/universal design for learning
(UD/UDL). For large scale change, Goodman et al. (2015) noted the need for a commitment
from the entire faculty to teach from a social justice perspective rather than only a handful of
who specialize in social justice issues. In order to shift perspectives on a larger scale in higher
education, all faculty must see themselves as a social justice educator. Papa and Papa (2016)
discussed this need,
… it is the mission of all college/university instructors to become social justice
instructors across the disciplines at the college/university level and encourage their adult
learners to grow in their understanding of others, in this diverse world. … Preservation of
difference and diversity is key to maintaining culture in our society. (p. 28; italics in
original)
Practices from Literature on Changing Perspectives
There are many strategies proposed in the literature to develop a social justice agenda in
higher education classrooms. Wagner and Shajahan (2015) note the need to utilize “pedagogical
strategies that foster embodied ways of knowing ... in anti-oppressive pedagogy” (p. 245).
Decker, Manis, and Paylo (2016) recommended that all social justice advocacy strategies be
grounded in critical pedagogy as this “offer[s] an intuitive fit for raising awareness of culture and
the related societal dynamics of privilege and oppression ... given the roots of the theory in civil
and human rights movement” (p. 7). Malott and Knoper (2012) supported the need to have social
justice integrated via an interdisciplinary model into the foundation of programs themselves,
“informing the mission statement, hiring practices, and course curriculum” (p. 24).
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The human body can be used as an embodied teaching tool in social justice instruction.
As discussed by Wagner and Shajahan (2015), coauthor Shahjahan uses a guided meditation
activity at the start of his academic administration graduate classes to help students become
grounded within their bodies as they explore multiple ways of knowing; for example, students
are guided through an activity on privilege and debrief about their emotional and bodily
responses. The authors emphasize the need to have students explore concepts not just
intellectually and verbally, but viscerally through their physical bodies and emotional responses.
Wagner and Shajahan talk openly about their different experiences as faculty at the same
institution. Author Wagner describes herself as a tenured, white, middle-aged, able-bodied
woman who is free to experiment with teaching methods in her undergraduate classrooms.
Author Shajahan describes himself as an untenured man of color working in a predominantly
white institution where students who evaluate his teaching often question his explicit focus on
social justice issues, thereby minimizing his “challenges of teaching from a critical theoretical
perspective, a racially minoritized positionality, and drawing on multiple worldviews” (p. 252).
Wagner and Shajahan (2015) continue this discussion. They said,
What is particularly striking is that this institutional context contributes to feelings of
shame for minoritized faculty, where we constantly feel like we are flawed or somehow
lacking as teachers, as students are not ‘getting it.’ In [Shajahan’s] experience, the
remnants of students’ resistance get lodged in the body, and although hard to let go of
during the class, it really manifests after class, when feelings of guilt and shame linger
and he starts to question what he could have said or done differently. (p. 252)
Further, they explain that
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Such reactions are not surprising, given the context of the neoliberal university that
promotes individualism at the expense of more collective approaches. Teaching a critical
embodied approach in a context where most do not understand such pedagogy is
necessarily a fraught endeavor. (p. 252)
Each discipline has scholarly resources that discuss how social justice instruction is
incorporated into programs. While certainly not an exhaustive list, some of the techniques
suggested in social justice instruction practices described are next explored.
From an anthropological perspective, Samuels (2018) suggested that mobilizing cultural
heritage can be a persuasive tool for transformative action that is capable of shaping and
mobilizing forms of social change. Of particular note, she argues that the concept of
transnational heritage can shift the field from a preservation to a developmental paradigm
through the persuasive power of heritage from a transnational perspective.
Some of the specific strategies Decker et al. (2016) recommended within their counselor
education program , which can be integrated into multiple programs, include the following:
addressing roles and mandates early and often (developing understanding of the profession);
cultivating multicultural awareness (additionally, biopsychosocial considerations); incorporating
social change and advocacy theories and reflective exercises, especially audio-visual reflections
(“reflection of experience promotes self-awareness and the processing of learning opportunities,”
[p. 11]); utilize modern media; invite guest speakers for an insight on needs and injustice within
the community; and real life advocacy work and case studies.
Also, Hilert, and Tirado (2019) discussed the need to teach contemplative pedagogy as an
intervention for social justice initiatives, whereby trainees see the need for mindfulness and
compassion-based practices noting that mindfulness can cultivate in students’ cognitive empathy,
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perspective-taking, attunement with clients, and tolerance of ambiguity: “Mindfulness exercises
can empower Students of Color and reduce stereotype threat” (p. 473). Deep listening can be
used “as a practice for unlearning privilege and encouraging deeper dialogue and community
within classrooms” (p. 473). It also must be noted that contemplative pedagogy, and particularly
mindfulness practices, has been criticized with its “focus on acceptance as running counter to
social justice advocacy” (p. 476). Other strategies include utilizing multicultural counseling roleplays, multicultural immersion, ethnographic fiction, and social justice focused practicum and
service-learning experiences.
Bemak, Talleyrand, Jones, and Daquin (2011) suggested promoting classroom
discussions on ways to apply multicultural social justice to current topics. They also suggest the
following strategies: discussions on how students’ own life experiences shape what they see as
important within the profession; having “discussions to explore personal biases regarding the
race, gender, privilege, oppression, and socioeconomic status of individuals” (p. 40); providing
service learning experiences of working with marginalized populations in the community with
focus on social justice (service learning projects); including internships and close collaboration
with field-based supervisors and mentors; and incorporating real life situations and current news.
Finally, Williams, McMahon, and Goodman (2015) suggested that practicing
ethnographic fiction assignments (response of fictional characters to social justice situations)
increases students’ commitment to social justice work. They also suggested that service-learning
advocacy projects expand understanding of public policy and connect courses to the real world,
and that exercises of constructing critical genograms (visual maps of influence of social forces of
racism, sexism, and classism) deepen understanding of connections between social/institutional
systems and individual/family dynamics. These authors highlighted a model of eco-webbing (a
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concept-mapping activity) as a teaching strategy and “an opportunity for participants to identify
and create a multilevel map of the wide variety of factors influencing a particular situation, and
then to analyze the reciprocal relationships between those factors and the situation” (p. 83). The
purpose of eco-webs, they wrote, is to “promote a more complete and contextualized
understanding of the complex ecology and social power dynamics in which our clients and
students live and grow” (p. 84).
Within these handfuls of literature on the topic examined, clearly many different
approaches to social justice instruction exist in higher education classrooms. Three themes
emerged from the literature reviewed on approaches for integration of social justice approaches
into the higher education classroom: (1) scholarly strategies (e.g., eco-mapping); (2) structured
activities (including service-learning with marginalized populations); and (3) amplifying voices
of marginalized populations (such as media or guest speakers).
Faculty Conversations Regarding Changing Perspectives
Over time, the authors of this chapter have communicated with faculty at several
institutions to find out what has worked best for them in changing past paradigms and
perspectives to new perspectives around issues of social justice and advocacy in higher education
classrooms. Those friendly conversations appear to have three themes that sort of emerge in the
approaches used by faculty in their classes. Interestingly, the themes mirror those of the literature
(i.e., scholarly strategies, structured activities, and amplifying marginalized voices). Those
faculty conversations can be sorted into these themes:
•
Scholarly strategies (theme 1): readings from experts in minoritized communities and
critical work intended to disrupt anti-deficit thinking; readings from experts in
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minoritized communities and critical work intended to disrupt anti-deficit thinking; book
studies; case studies theory analysis; journal articles provided toolkits and resources.
•
Structured activities (theme 2): structured examination of intercultural challenges;
perspective-taking related to current events to cultivate empathy; service-learning
assignments aligned to a social justice issue; analysis of challenges in the field and
identification of a topic of personal interest in striving for a more socially just system;
debate and discussion.
•
Amplifying marginalized voices (theme 3): introduction of videos; small group
discussions where empathy with fellow students is encouraged; guest speakers discussing
the need for purposeful engagement to racially marginalized communities; sharing
personal experiences.
In the literature and the faculty responses, a recurring approach was getting students into
the community for connection and service to others. One interdisciplinary faculty described an
assigned activity: “Students select a social justice issue grounded in their values and complete
community service hours in support of it, plus incorporate the values, mission statement, and
goals into their professional statement exercise.” Another faculty member there looked at the
need to consider how students conceptualize the underlying concepts, focusing on that scholarly
and structured approach to reaffirm or disrupt paradigms,
This [cognitive] toolkit seeks to cultivate such things as empathy, open-mindedness,
tolerance of ambiguity/uncertainty, and embracing diversity. I often say that
interdisciplinarity is essentially the art of human connection. So, I don't think in the
specific framework of social justice.
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Similarly, an education faculty noted the ambiguity in the terminology of social justice:
“I plan to discuss a variety of racial justice issues. I use this phrase instead of social justice
because the phrase has become ambiguous.” Though not highlighted in that conversation, critical
race theory is an important tenet of teaching from a social justice framework, including a focus
on the “central importance of white racism and the need for active struggle towards greater
equity” (cited in Chapman, Dixson, Gillborn, & Ladson-Billings, 2013, p. 1020).
Some of the strategies mentioned often in the literature and with faculty include
amplification of marginalized voices, such as guest speakers and experts from minoritized
communities. Additionally, in the literature, faculty of color often feel they must amplify their
own voices and it is important that those in less marginalized groups offer forums for them to do
so. Powerfully, one education faculty noted, “I also feel that as a Black, female, professor … it is
my experience that students question my perspective to protect their own.”
Disability as Diversity
In discussion of social justice or other analogous terminology, disability or ableism are
sometimes mentioned as concepts to address with marginalized groups. People with disabilities
are rarely discussed as a needed element in the discourse of diversity education. Shallish (2017)
observed that “a contributing factor to the persistent and structural exclusion of disability within
postsecondary diversity efforts has been the lack of understanding of persons with disability as
having social group status” (p. 19). The discipline of disability studies (DS) is less prevalent in
most institutions when compared to other fields in diversity education. However, there is room
for growth with accessible and inclusive approaches as faculty and administrators disable
injustice and ableism in higher education classrooms. It is integral that disability is recognized as
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an element of diversity and the need for inclusive approaches is addressed on college campuses
and beyond.
Lanterman and Applequist (2018) found that specific training for pre-service teachers in
Universal Design for Learning (UDL) led to a small-moderate positive relationship between preservice teachers’ beliefs about disability and their epistemological beliefs. The strength of said
relationship increased after the training on UDL. These researchers note that training in UDL can
have a powerful and positive impact on interventionist epistemological beliefs and beliefs about
disability, meaning that it helps move perspectives from the medical interventionist model
towards a model of inclusive universally designed approaches. Through purposeful inclusive
training, pre-service teachers and other students can change their mindset about disability,
shifting from a medical model approach to a social one, and they can acquire the tools to
incorporate this mindset into their own classrooms by implementing UDL. Disability warrants
further exploration in the social justice literature; higher education faculty should discuss
ableism, including predominant ableist societal structures, as people with disabilities are often
highly marginalized population in terms of access and opportunity in the United States and
around the world.
Design’s Role in Socially-Just Education
In this section, we begin by proposing that social justice in education is incomplete when
disability is viewed only as a medical condition within educational contexts, not as an identity or
as a legitimate stakeholder in the diversity discourse. Further, inclusion and diversity depend on
equity for all individuals being at the forefront of policy, curriculum, and environmental design.
We use DS and disability studies in education (DSE) to frame this discussion, ultimately
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highlighting their intersections with social justice education and the premises of inclusive and
universal design/universal design for learning (UD/UDL).
Understanding Disability Discourse
The disability rights movement has been emerging since the mid-20th century. Early
conceptions of stigma informed modern perceptions of the marginalized body. For example,
Goffman (1963) thought that disabled persons are viewed as less than normal, even less than
human. The legacy of this emerging understanding of disability as identity within the broader
social construct of normalcy helped to establish the DS and DSE fields.
DS, an interdisciplinary field, focuses on understanding the phenomenon of disability
through social, political, cultural, and economic contexts. A DS approach is often situated
through understandings in which, “Disability … affects an individual, but is a reflection of how
society regards and facilitates or impedes interactions among people with all kinds of bodies,
minds, and affects” (Baglieri, 2016, p. 5). These understandings are often referred to as social
models of disability. Naming these models as a collective lens through which to view disability
acknowledges a plurality of perspectives that eschew a reductive view of disability as a problem
to be fixed (Connor, 2014).
By contrast, this reductive view of disability tends to emphasize disability as a pathology,
a property of an individual, and a deficit in need of remediation (Baglieri, 2016). This view of
disability is often referred to as the medical model (Baglieri, Valle, Connor, & Gallagher, 2011).
The medical model of disability dominates the discourse on disability in education, as suggested
by such practices and beliefs as the continuing emphasis and reliance on statistical normalcy
(Davis, 2017); arbitrary criteria for diagnosis (Gallagher, Conner, & Ferri, 2014); and a discourse
of difference (Lanterman, 2016).
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One impact of such a medicalized notion of disability is to estrange it from the diversity
discourse. Instead, disability becomes its relegation to a position of inferiority and stigma, as
suggested by Goffman (1963) for which legal protections define disability’s place in higher
education (Gabel, Reid, & Pearson, 2017). The DS and DSE fields focus on disability as an issue
of social justice and identity, thus attempting to legitimize disability as a constituent of diverse
identity groups, rather than simply as a medical deficit or pathology. It is within these contexts
that we argue the necessity of creating social and educational environments that value difference
and establish inclusive communities of learners. We further suggest that these environments
must provide equity of opportunity for all, regardless of differences and similarities, in order to
achieve socially just education.
Disability as Diversity in Higher Education
The recognition of disability identity as part of any discourse on diversity and inclusion is
paramount, and is increasingly part of diversity conversations within higher education. However,
such recognition continues to evolve. For example, some institutions continue to define disability
primarily within the medical model, not the social model. In their review of the California State
University (CSU) system, Gabel et al. (2017) found that the website conveyed disability
primarily as rights-focused, arguing that “Containing disability within the landscape of
accessibility, disability services, student services, and accommodations perpetuates the notion
that disability is an innate characteristic that needs to be fixed on an individual basis” (p. 181).
They point out that less than one percent of students in the CSU system self-disclosed having a
disability, compared with 10.9% nationally. As a result, they imply that the CSU climate is not
welcoming to disability, despite the CSU system’s ostensible support for SWD.
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The findings of Gabel et al. (2017) point to the discourse of disability as a phenomenon
warranting services and supports under the provisions of Section 508 of the Rehabilitation Act
Amendments of 1973 and the ADA of 2008. Albanesi and Nusbaum (2017) look to structural
and institutional resistance within the greater diversity efforts at one college. Indeed, Albanesi
and Nusbaum even point to resistance among those individuals and offices specifically focused
on diversity work at that institution, leading Albanesi and Nusbaum to conclude that such
resistance is, in part, due to competition for limited resources for diversity work, but also
illustrative of the continuing marginalization and macro- and microaggressions evident around
disability in the academy.
Other higher education institutions illustrate more robust demonstrations of disability as
an integral element of the diversity discourse. That institution’s web-link to diversity on its home
page leads to the Center for University Access and Inclusion’s (CUAI) site where disability is
acknowledged as one of the main constituents of diversity at the institution. The CUAI website
(https://in.nau.edu/center-for-university-access-and-inclusion) lists five diversity commissions
that include the Commission on Disability Access and Design. This website also presents the
nascent Diversity Strategic Plan, which defines diversity as:
The complexity of personal experiences, values, and worldviews that arise from
differences and intersections of culture and circumstance. Such differences and
intersections include race, sex, ethnicity, age, religion, language, ability/disability, sexual
orientation, gender identity and expression, socioeconomic, veteran or other status, or
geographic region. (p. 4)
The importance of an acknowledgement where disability is listed alongside the other
differences and intersections is that disability is recognized as an integral element of the diversity
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conversation there, as opposed to being simply treated as a problem to be fixed or accommodated
through disability services and supports. While these services and supports exist under the
auspices of federal legislation such as Section 504 of the Rehabilitation Act Amendments of
1973 (Education & Fund, 2018) and the Americans with Disabilities Act Amendments (2008),
this becomes only one dimension of a larger view of disability contextualized more within a
social and political sphere than as a deficit. Without this recognition and a societal shift, persons
with disabilities will continue to be marginalized. For example, despite more students with
disabilities pursuing STEM majors, they are less likely than nondisabled peers to secure a job in
that field (Klimaitis & Mullen, 2020). Embracing diversity in hiring and in society includes
embracing the inclusion of people with disabilities.
In order for educational institutions to bring disability meaningfully into the diversity
conversation, they must build a cultural competence among students, staff, faculty, and
administration, through curricula, and across those units that support academic and student
affairs. Such efforts at diversity strategic planning might “embed diversity in learning outcomes,
professional development, performance expectations, evaluations and increase opportunities …
to participate in and advance diversity and inclusion (Northern Arizona University [NAU], 2020,
p. 5). By building cultural competence, institutional constituents can acknowledge and learn
from the shared oppressions of people with disabilities and those from other marginalized
groups.
Social Justice in Education Through Inclusive and Universal Design1
Mills and Ballantyne (2016) postulated that social justice in education can simply be that
which is fair and just, but further explain that such considerations can be advanced through “a
fair redistribution of resources and opportunities, recognition of differences, the representation of
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interests in decision making, and development of capabilities to live fulfilling lives” (p. 1).
Social justice offers a framework for exploring the interconnectedness of humanity through
equity, fairness, and opportunity within the physical and intellectual context of higher education.
Kanes-Weisman (1999) pointed to UD as a means by which society might achieve such socially
just outcomes. Thus, we present here the potential for the universal design of physical and
learning environments as viable frameworks within which to situate socially just education.
Loewen and Pollard (2010) pointed to respect, dignity, economic and social equality,
inclusive environments, and equity of opportunity for full participation as hallmarks of social
justice for disabled persons. This latter point establishes an entrée for considering potential
frameworks for facilitating such opportunities. Here, the concept of inclusive and universal
design is situated within the principles of universal design (UD) of physical spaces and universal
design for learning (UDL) in learning environments. These frameworks serve to ground
mechanisms for equity of educational opportunity (see Levin, 1973, 1976).
Universal design in physical environments. UD in the build environment was first
proposed by Ronald Mace and his colleagues at North Carolina State University in the late
1990’s. UD is defined as “the design of products and environments to be usable by all people, to
the greatest extent possible, without the need for adaptation or specialized design (Center for
Universal Design, 1997). The concept of UD emphasizes design decisions that consider benefit
to all users, regardless of age, ability, size, or circumstance (Follette Story, Mueller, & Mace,
1998). Universal design is organized into seven principles that inform design decisions to
promote inclusion of all people. The principles of UD are outlined below (see Table 1).
Table 1: The Seven Principles of Universal Design*
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Principle and Definition
Principle 1: Equitable Use
The design is useful and marketable to people
with diverse abilities.
Principle 2: Flexibility in Use
The design accommodates a wide range of
individual preferences and abilities.
Principle 3: Simple and Intuitive Use
Use of the design is easy to understand,
regardless of the user's experience,
knowledge, language skills, or current
concentration level.
Principle 4: Perceptible Information
The design communicates necessary
information effectively to the user, regardless
of ambient conditions or the user's sensory
abilities.
Principle 5: Tolerance for Error
The design minimizes hazards and the
adverse consequences of accidental or
unintended actions.
Guidelines
1a. Provide the same means of use for all
users: identical whenever possible; equivalent
when not.
1b. Avoid segregating or stigmatizing any
users.
1c. Provisions for privacy, security, and safety
should be equally available to all users.
1d. Make the design appealing to all users.
2a. Provide choice in methods of use.
2b. Accommodate right- or left-handed access
and use.
2c. Facilitate the user's accuracy and
precision.
2d. Provide adaptability to the user's pace.
3a. Eliminate unnecessary complexity.
3b. Be consistent with user expectations and
intuition.
3c. Accommodate a wide range of literacy
and language skills.
3d. Arrange information consistent with its
importance.
3e. Provide effective prompting and feedback
during and after task completion.
4a. Use different modes (pictorial, verbal,
tactile) for redundant presentation of essential
information.
4b. Provide adequate contrast between
essential information and its surroundings.
4c. Maximize "legibility" of essential
information.
4d. Differentiate elements in ways that can be
described (i.e., make it easy to give
instructions or directions).
4e. Provide compatibility with a variety of
techniques or devices used by people with
sensory limitations.
5a. Arrange elements to minimize hazards and
errors: most used elements, most accessible;
hazardous elements eliminated, isolated, or
shielded.
5b. Provide warnings of hazards and errors.
5c. Provide fail safe features.
5d. Discourage unconscious action in tasks
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that require vigilance.
Principle 6: Low Physical Effort
6a. Allow user to maintain a neutral body
position.
The design can be used efficiently and
6b. Use reasonable operating forces.
comfortably and with a minimum of fatigue.
6c. Minimize repetitive actions.
6d. Minimize sustained physical effort.
Principle 7: Size and Space for Approach and 7a. Provide a clear line of sight to important
Use
elements for any seated or standing user.
7b. Make reach to all components
Appropriate size and space is provided for
comfortable for any seated or standing user.
approach, reach, manipulation, and use
7c. Accommodate variations in hand and grip
regardless of user's body size, posture, or
size.
mobility.
7d. Provide adequate space for the use of
assistive devices or personal assistance.
*The Center for Universal Design (1997). The Principles of Universal Design, Version 2.0.
Raleigh, NC: North Carolina State University. Retrieved from
https://projects.ncsu.edu/ncsu/design/cud/about_ud/udprinciplestext.htm
Universal design for learning. Compared to UD in the physical environment, UDL
focuses on designing curriculum and instruction so learning environments meet the variability
for all learners, including those with disabilities (Meyer, Rose, & Gordon, 2014). The UDL
framework consists of three principles and nine guidelines that present considerations for
facilitating “expert learning” (Meyer et al., 2014). Expert learners are purposeful and motivated,
knowledgeable and resourceful, and strategic and goal-directed. The UDL framework offers
flexible and individualized pathways to learning through tools, methods, and practices that
respond to the variability of learners (Meyer et al., 2014).
The three principles of the UDL framework are (1) multiple means of engagement; (2)
multiple means of representation; and (3) multiple means of action and expression. Multiple
means of engagement focuses on recruiting student interest, supporting persistence in the
learning process, and facilitating self-regulated learning. Multiple means of representation assure
that learners are able to access content and materials, understand language and symbols unique to
that content, and make sense of the content in meaningful ways. Finally, multiple means of
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action and expression provide learners with options for engaging with the process of learning,
demonstrating understanding using tools and media, and developing and achieving personal
learning goals (Meyer et al., 2014).
Levin’s taxonomy of equality of educational opportunity. Levin’s (1976) taxonomy of
equal opportunity in educational environments identifies four standards of equality of
educational opportunity: “(1) equality of educational access; (2) equality of educational
participation; (3) equality of educational results; and (4) equality of educational effects on life
chances” (p. 148). The concept of equality of educational opportunity primarily addresses
inequities in educational expenditures among children from different social groups and economic
statuses. While Levin’s taxonomy focuses on the allocation of educational funding, we apply this
concept to equity in the physical and learning environments of schools. Further, such equity of
opportunity cannot be differentially applied to any individual identity group or constituent
without delegitimizing the premise on which it is based. Therefore, equity of educational
opportunity, as we present here, applies to all students, regardless of race, ethnicity, ability,
gender identity, background, experience, age, or any other identity marker.
We take liberty in framing Levin’s (1976) concept in terms of equity, rather than
equality. To this point, we reference a medical analogy, which helps differentiate equality, or
sameness, of treatment from equity, or appropriateness, of treatment:
Imagine two people, one of whom has appendicitis and the other tonsillitis. Perform a
tonsillectomy on both and they will each have been given identical treatment. They will
not, however, have received equal medical care, because what was appropriate for the
one illness was not for the other (pp. 26-27).
21
Equity of educational access. The first standard of Levin’s (1976) taxonomy, equity in
access, might be described as opening the door to the schoolhouse and letting all students in.
This concept establishes a premise for inclusion of all students in educational institutions. Thus,
as some have interpreted the “equal protection” clause of the Fourteenth Amendment, no child
shall be denied the right to an education (US Supreme Court, Brown v. Board of Topeka 347 U.S.
483 [1954], 2020), though where and how this education occurs is not necessarily relevant at this
level of Levin’s taxonomy.
With respect to disability, this foundational level of access can easily be related to the of
identifying and removing physical barriers in the built environment, in accordance with
regulations like the Americans with Disabilities Act Accessibility Guidelines (28CFR Part 35).
However, principles of UD within the built environment expand on the minimal legal
compliance of the ADA to create usability for all people, regardless of disability status.
The application of UD on college campuses means that physical spaces allow for, and
can even promote, community. Consider the design and construction of a new facility on a
college campus. An entry to the building may require an elevation for which stairs are intuitively
necessary. The ADA would require access via a ramp under such circumstances. Ramps provide
ingress and egress but may require some individuals to enter the building separately from friends
and colleagues. However, UD would indicate a gently sloping sidewalk to the main entry, thus
allowing all to enter the building together and in the same manner.
Equity of educational participation. Levin’s (1976) second level, equity of opportunity
in participation, suggests that all students, once in the school, should have equal opportunity to
participate. For example, a student with a disability may be admitted to a school, but must be
called on by the teacher, provided appropriate materials, and included by peers in class
22
discussions, social activities, and co-curricular programming to have equitable opportunity for
participation. Espada (1996) reflects lack of such equity in his poem, “PUBLIC SCHOOL 190,
BROOKLYN 1963,” writing, “There were vandalized blackboards and chairs with three legs,
taped windows, retarded boys penned in the basement. Some of us stared in Spanish” (p. 25).
Being present in school is not enough; there must be equity of educational participation.
The expectation for students to receive "reasonable and appropriate" accommodations to
ensure equitable participation, under Title II of the Americans with Disabilities Act (42 US
§12101 (1990), seems explicit. While reasonable and appropriate accommodations in the
classroom can be part of the solution for creating equitable opportunity for participation, other
aspects of the postsecondary experience, including participation in campus events and cocurricular activities, seem to fall off the radar for many institutions (Getzel, 2008; Yssel, Pak, &
Beilke, 2016). Consider a circumstance in which a university holds a welcome back barbecue in
the main quad each fall. Tents for serving food and eating line the perimeter of the quad and
activities are set up in the center of the lawn. The atmosphere is lively, with loud music
broadcast throughout the area. Such an event offers opportunity for students, staff, faculty, and
administration to reconnect or develop new acquaintances in a friendly environment. However,
the location of the barbecue, the music, the number of people, and the food may each present its
own barrier to equitable participation for individuals with disabilities from different cultures,
with various nutritional needs, or other differences. Planning with these considerations in mind
has the potential to create a more equitable event and develop greater community for all.
In addition to the principles of UD, the instructional framework of UDL offers guidance
to facilitate equitable participation for all. Returning to Levin’s (1976) premise, equity of
participation is a function of an ability to proceed successfully in the school environment. The
23
UDL framework is perhaps best situated to create equity of educational participation through its
inherent attention to learners’ varied and unique learning profiles. For example, a university may
offer free, regular screenings of feature films as part of its arts and cultural co-curriculum. When
such films lack captions or descriptive narration (multiple means of representation), individuals
with sensory disabilities and those whose primary language is not English may be inadvertently
excluded.
Equity of educational results. The third level in Levin's (1976) model, equity of
educational results, advocates that students should be able to succeed in their education,
regardless of their personal characteristics or circumstance. The distinction between equity of
participation and equity of results is the difference between participation in school and
schooling’s efficacy “in providing those skills, behaviors, and attitudes contributing to a
productive adulthood” (Levin, 1976, p. 156).
Institutions can best create environments to facilitate equity of educational results with an
understanding of which skills, behaviors, and attitudes are best suited to success in adulthood.
Multiple theories and frameworks have been proposed to answer this question, including
Chickering’s Seven Vectors of development (Chickering & Reisser, 1993), 21st Century Skills
(Trilling & Fadel, 2009), and Dimensions of Successful Young Adulthood (Scales, Benson,
Oesterle, Hill, Hawkins, & Pashak, 2016). Common skills, behaviors, and attitudes represented
across these theories and models include the development of knowledge and skills in content or
subject areas, critical thinking and problem solving, physical and mental health, interpersonal
skills and collaboration, and appreciation for diversity.
In addition to these theories and models, the UDL framework, through its three
principles, proposes that educational systems have the capacity to create expert learners who
24
engage in continuous growth in motivation, knowledge, and skills (Meyer et al., 2014). Within
these domains, the UDL framework supports self-regulation, executive functioning, and
comprehension among learners, when implemented with fidelity. In order to achieve such
outcomes, administration and faculty in educational systems must, themselves, evidence the
motivation to learn, become knowledgeable about learning, and become strategic about learning
in order to create positive structural performance and efficiencies (Meyer et al., 2014).
Research on the efficacy of UDL implementation, particularly for developing the skills,
behaviors, and attitudes for life-long success among college students, appears to be limited
(Capp, 2017). However, studies among elementary and secondary students have shown that UDL
implementation can lead to increases in student self-concept and social inclusion (Katz & Porath,
2011) and academic and social engagement (Katz, 2013). In part, these findings align with
development of knowledge and skills in content or subject areas, interpersonal skills and
collaboration, and appreciation for diversity, as noted.
Equity of educational effect on life chances. Finally, equity of educational effect on life
chances moves the discussion into the social context, evidencing that equity of opportunity in
education is only achieved, in its fullest capacity, when individuals’ education leads to such
relative markers of success as employment, housing, health care, and economic stability (Levin,
1973). This, perhaps, begins to surface the inequities that appear to exist for SWD transitioning
from higher education to employment. Even with the requirements of the ADA, educational
impact on life chances for graduates with disabilities is disheartening. The Bureau of Labor
Statistics (2020) reported that only 28.2% of individuals with disabilities with at least a
bachelor’s degree were employed in 2019, compared with 75.5% of college graduates without
disabilities. Additionally, this Bureau found that, regardless of educational level, persons with
25
disabilities aged 25 or older were employed at a much lower rate (18.6%), compared with their
non-disabled counterparts (69.0%). Similarly, as reported by the Bureau, persons with
disabilities were less likely to work in management, professional, or related occupations – 34.1%
compared with 41.0% of the non-disabled workforce.
Life outcomes for persons with disabilities tend to lag behind persons without disabilities
in other domains, as well. For example, in 2019, persons with disabilities had lower median
incomes, were more likely to experience burdensome housing expenses, and were more likely to
live in poverty (Rehabilitation Research and Training Center on Disability Statistics and
Demographics,2020). The statistics on outcomes for persons with disabilities beyond schooling
demonstrate inequities worthy of further exploration. In part, such statistics might be excused
simply through the discourse in which disability is viewed as a medical condition rather than a
socially constructed deficit. However, narratives like this discount the agency that might be
enabled, or constrained, by educational experiences for SWD.
One area of perennial concern, in this regard, is student persistence and the factors that
enable or constrain it. While some research correlates college student persistence as a function of
personal factors only rather than institutional factors (Capps, 2012), institutional factors may
negatively impact student persistence. For example, perceptions among SWD of instructional
climates continue to have negative impacts on student persistence and achievement (Fleming,
Oertle, Plotner, & Hakun, 2017). Arguably, such barriers result in SWD choosing not to disclose
their disability, even though such disclosure could lead to the provision of services. For example,
in their study of 1,110 undergraduate students, Grimes, Southgate, Scevak, and Buchanan (2019)
reported that two-thirds (67%) of chose not to disclose their disability to the institution. An
26
institutional culture that creates implicit barriers or hurdles for success flouts the ideal of
equitable effect on life chances.
The concept of inclusive approaches and UDL provides an impetus for changing the
ways in which we think, design curricula, establish pedagogic practice, and implement
educational policy to benefit all students (Barajas & Higbee, 2003). This extended view
challenges us to discover embedded inequities and strive for socially-just education. They note
that reflection on changes in teaching practice, not simply the changes themselves, is essential to
teaching efficacy. In Barajas and Higbee’s words,
However, part of that reflective process is being critical about what we think and do.
Otherwise, we end up believing we have created a universal design because we have
added some information to our classroom strategies, but few of us have substantially
restructured our thinking, practices, and policies. (p. 287)
Inclusive and Universally Designed Learning
Inclusive and UDL may afford an opportunity to elaborate socially just methods of
teaching and learning, which may translate to achieving each of Levin’s (1973) levels of equality
in education. In its broadest context, UD is “an orientation to any design process that begins with
a responsibility to the experience of the user” (Institute for Human-Centered Design, 2010). The
elements of UDL focus on both access and equity for the variability of learners (Meyer et al.,
2014). For example, in this model, the materials used in a class should be both accessible and
usable by students. This demonstrates equality of access and participation in Levin’s (1973)
taxonomy. Learning environments should be welcoming and inclusive, and maintain high
expectations for all learners (Sanger, 2020). In other words, learning environments that apply
UDL principles provide the necessary supports and instructional design considerations that
27
eliminate barriers to learning for diverse students. Further, participation in co-curricular events,
residence hall activities, and entertainment opportunities are elements of the postsecondary
experience that are critical elements to equality of educational results (Lanterman & Shuttic,
2009).
Even with these considerations, inclusive and UDL still function at the level of equality
of access and participation, with the expectation that such applications will lead to equality of
educational results. However, there is far more to supporting equality in educational results than
creating usable instructional environments. The ability of higher education to develop skills,
behaviors, and attitudes among students that generalize into life applications plays a critical role
in creating equity of educational results. Whether these skills focus on academic content,
learning and thinking skills, personal well-being, information and communication technology
literacy, or life skills, they form a foundation of lifelong success. In this regard, such 21st century
skills (Trilling & Fatel, 2009) align with the intent of the UDL framework to create expert
learners who are purposeful and motivated, knowledgeable and resourceful, and strategic and
goal-directed.
The real promise of UDL, however, is in its potential to change perspectives about the
diversity of learners. Loewen and Pollard (2010) argue that inclusive and UDL is the best
approach for creating socially-just environments for SWD in postsecondary environments. The
potential for inclusive approaches and UDL to frame and reframe perspectives and beliefs about
equity and difference in an educational context is powerful. Faculty, students, staff, and
administrators become aware of the interplay between environments and differences. This
interplay, in turn, becomes the focus for intervention; the deficit is removed from the individual
who is different and placed upon the way educational, societal, and political environments act
28
upon the individual. When we come to this point, the effect of education on life chances
approaches equity for all.
Inclusive Voices
In higher education, there are numerous efforts towards accessible online teaching,
particularly through measures like clickable/readable text, alternate text for images, captions on
videos, etc. In-person courses may or may not be universally designed with accommodations
often offered only when required when a student with a disability enrolled in the course has
registered with the university’s disability or accessibility services. While online and in-person
access and accommodations are important, it is not the be-all and end-all in meeting the varied
needs of students with and without disabilities in our higher education institutions. A faculty
member seeking to make their course truly inclusive and accessible will purposefully plan for a
cultural shift in their classroom, where every student has what they need regardless of
registration for disability services through the purposeful application of attitudinal interventions
and UDL.
Disability is often ignored in the social justice literature, warranting further exploration
(exceptions include Klimaitis and Mullen, 2020). Higher education faculty should magnify and
amplify voices from the disabled experience. Matthew Wangeman, faculty of DS in Arizona,
USA, asserted that he believes he has
been given this platform to use my “voice” to try to help change how people think about
disability. I have been incredibly fortunate in my life to be able to do things that most
people with significant disabilities just don’t get to do, and it is my absolute duty to try to
make life better for other people with significant disabilities. In teaching [DS]…, my
29
mandate for myself is to create the next generation of advocates through [DS]! (personal
interview, 21 June 2018)
A short, award-winning documentary focusing on Wangeman’s life and advocacy
(https://youtu.be/EsVzlyD7ArM) has opened the door for him to visit higher education
institutions, community events, and other speaking engagements as an advocate and uses those
experiences to amplify his voice as he advocates for those with significant disabilities.
Accessibility-Focused and Universally Designed courses
While many courses and materials are made accessible to SWD after faculty are required
to do so, there are concerted efforts at many institutions to make courses universally designed
and accessible for all students, regardless of declared disability. Courses designed around the
UDL principles reduce the need for last minute scrambling to make material accessible to a
student in the class who requires accommodations. It amplifies the benefits of a universally
designed course by offering multiple means of engagement, representation, and action/
expression while making the course accessible to all students.
In addition to institution-based measures, nationally recognized measures push towards
universally accessible online university coursework. For example, Quality Matters is a measure
used to designate courses as quality online courses. The eighth item in the Quality Matters
Higher Education Rubric (2018), Accessibility and Usability is used as a measure of online
accessibility in a course, including things like captions on videos and alt text for images. In an
in-person course, faculty are notified of students requiring accommodations who have registered
with the institution’s disability services; they offer support to ensure the course is accessible to
SWD.
30
NAU is a leader in supporting faculty in making courses accessible. For example,
professors seeking to get a video captioned can send the link of the video to Accessibility
Services and receive a captioned version back a few weeks later to ensure that the videos they
are using in their classes are accessible to all or send in a PDF to ensure its readability by a
screen reader tool (Usable Materials Center; https://in.nau.edu/disability-resources/usablematerials-center). NAU is also unique in having an Institute for Human Development (IHD) that
advocates for attitudinal and policy change towards persons with disabilities while also hosting a
DS minor and graduate programs in assistive technology and disability specialist degrees. They
also develop disability-experience modules other NAU degree programs can include in their
online courses as appropriate for the course content. On the IHD homepage (https://nau.edu/ihd),
it is noted that,
The IHD fosters the development of attitudes that promote the public’s appreciation and
value of individuals with disabilities. Attitudes, as barriers to or facilitators of inclusion,
go hand-in-hand with access. Access, commonly thought of as access to services and
supports, can have a much broader meaning. Services are unquestionably essential for
inclusion but access also refers to access to information, education, physical
environments, community, friendships, relationships, etc. Conceptually, access and
attitude have reciprocal roles in promoting or inhibiting inclusion. (para. 2)
The University of Central Florida has a Universal Design Online [content] Inspection
Tool (UDOIT) that automatically runs a report in a course letting the instructor know which
items need correction within the online course shell. Examples include missing alternate text on
an image, uncaptioned video, or the need for formatting adjustments that make the course easier
to navigate with a screen reader program or other assistive technology. This tool is free to
31
institutions wanting to use it to improve accessibility in their own Canvas Learning Management
System (https://cdl.ucf.edu/initiatives/udoit). Additionally, accessible online courses are a
fundamental pillar towards approval of a course designation as a Quality or High-Quality Online
course. Prior to teaching online, every faculty member goes through special training on the
online platform, which includes information about accessibility. Prior to designing a course for
teaching online, UCF faculty must complete a semester-long cohort training course that covers
best practices in online course design, such as disability access and UDL.
Inclusive Attitudinal Approaches
It is important that teachers and faculty shift mindsets to one of inclusivity when it comes
to persons with disabilities, “Teachers need a mindset that shapes how they approach all students
in the classroom” (Eadens & Eadens, 2016a, p. 253). Brabazon (2015) offers a simple maxim,
“We need to think about learners rather than impairments” (p. 78). This is where UDL plays a
pivotal role. According to the Higher Education Opportunity Act of 2008, UDL is defined as “A
scientifically valid framework for guiding educational practice”; as such, UDL
(a) Provides flexibility in the ways information is presented, in the ways students
respond or demonstrate knowledge and skills, and in the ways students are engaged
(b) Reduces barriers in instruction, provides appropriate accommodations, supports, and
challenges, and maintains high achievement expectations for all students, including
[SWD] and students who are limited English proficient. (Higher Education Opportunity
Act of 2008, Section 10 [https://www.govinfo.gov/link/plaw/110/public/315]; cited in
Eadens & Eadens, 2016a, p. 250)
Accessible and universally designed courses are not the end-all-be-all in inclusive higher
education pedagogy. There is a responsibility among faculty to “teach disability-focused anti-
32
oppressive pedagogy” (Beckett, 2015, p. 89) by approaching their teaching seeking “to
unshackle the possibilities for what a life can be/do and where a life might go” (Beckett, 2015, p.
76) with a paradigm centered around creating enabling, inclusive societies. It is a human right
that faculty in higher education utilize educational approaches that engender “respect for
difference and acceptance of persons with disabilities as part of human diversity and humanity”
(United Nations Enable, n.d., Guiding Principle D). Dunlap (2014) encouraged everyone,
including those in higher education to spend time in self-examination, “I believe that when we
examine our own mental models towards disability, we won’t default to pity and charity but will
focus our efforts on making our society accessible to everyone and everyone will benefit”
(Dunlap, 2014, as quoted in Eadens & Eadens, 2016a, p. 249).
Chen, Sanderson, and Kessel (2018) surveyed 35 computer science and engineering
faculty members in Norway and Poland and found that most had positive attitudes towards
accommodations and accessibility for students who needed it, but many lacked experience and
competence in how to make it happen in their courses. They also often used “inadequate
terminology when discussing diverse students” (p. 95). These researchers recommended
additional training and support. Similarly, Lipka, Khouri, and Shecter-Lerner (2020) noted a
need for training for faculty members in her research regarding persons with learning disabilities
with regard to knowledge about the disability and how to accommodate it in higher education
classrooms.
Lombardi and Lalor (2017) agreed that misunderstandings regarding “invisible
disabilities such as learning disabilities, and mental health disorders” are prevalent in higher
education (pp. 117-118). After reviewing a great deal of literature on the topic, they conclude
that “faculty generally endorse positive attitudes towards [SWD] including a willingness to
33
provide accommodations but often report feeling underprepared to provide such supports” (pp.
108-109). Attitudinal research on higher education campuses often centers on willingness to
accommodate a person with disabilities, which is an important element in working with this
marginalized population, but attitudes towards persons with disabilities, as with any
marginalized population, are much bigger than a willingness to accommodate. Further research
should consider other measures of attitudinal domains, such as those based upon social distance
theory. Social distance theory would predict that the more experiences faculty members (or other
populations) have with persons with different disabilities, the more comfortable they should be
with each type of disability and population (Eadens, Cranston-Gingras, Dupoux, & Eadens,
2016). Amplifying voices of all marginalized populations, including those with disabilities and
an attitudinal shift towards full inclusion has the power to evoke attitudinal change in our higher
education classrooms.
Current research shows a need for additional training and support to support the positive
attitudes toward accommodation to create classrooms that are more inclusive for higher
education SWD, but just because a course is accessible does not mean that it will lead to a
needed societal shift in seeing disability as an important piece of what makes our society
valuably diverse. Faculty must embrace all elements of diversity and celebrate the differences in
our courses as we ensure that our course materials and experiences are actively creating new
paradigms that lead us away from the -isms and towards an inclusive society where diversity of
all kinds is celebrated and embraced.
Conclusion
This chapter explored perspectives in higher education classrooms, specifically the need
for social justice in education through inclusive approaches and UDL. We examined these
34
themes of social justice and advocacy in higher education classrooms: scholarly strategies,
structured activities, and amplifying marginalized voices. We argued that accessible and
inclusive approaches can disable injustice and ableism in classrooms by recognizing disability as
an element of diversity and the need for inclusive approaches on college campuses and beyond.
Inclusive and universally designed approaches within the learning environment may afford
opportunities to elaborate socially just methods of teaching and learning that advance diversity
discourse. The potential is for inclusion and UDL to reframe perspectives and beliefs about
equity and difference in educational contexts. Faculty can create new paradigms leading to an
inclusive society where diversity of all kinds is celebrated and embraced.
Notes
1. Portions of this section adapted, with permission from the copyright holder, from Lanterman
(2010). See references for complete citation.
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Index
Ableism
Accessibility
Accommodations
Brown v. Board of Topeka 347 U.S. 483 (1954)
Disability
Diversity
Education
Equity
Higher education classrooms
Inclusion
Injustice
Methods
Quality Matters Higher Education Rubric
Social Justice
Teaching and learning
Universal Design for Learning