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How-to • Guest
Cancellations of monthly stays
If a reservation is for 28 nights or more, the long-term cancellation policy applies.
For guests
If you’re a guest, you can check your confirmation email for more details. Learn more about how to change your reservation.
If you change or cancel a monthly stay:
Your first payment might be non-refundable, depending on the listing and how far in advance the reservation is made
If you cancel after the trip has started, the following month of the reservation is non-refundable
Your Host can choose to offer an additional refund
Host approvals
If you’re a Host and your guest wants to change their reservation, you’ll need to approve it if:
It’s before the trip, but less than a month before the end date
The trip has started, but it’s less than a month before the end date
The guest is changing the start date, or extending the reservation
The change may happen automatically if:
It's before the trip and the reservation is still 28 nights or longer
The trip has started, but it’s a month or more until the end date
Submit a trip change request to your Host if you’d like to change the dates of your reservation. If they accept, you'll be charged or refunded, if necessary.