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Every booking comes with AirCover for guests. If there’s a serious issue with your Airbnb that your Host can't resolve, we’ll help you find a similar place, depending on availability at comparable pricing, or give you a full or partial refund.
AirCover for guests is different from travel or reservation insurance. AirCover for guests is provided for free with every booking, while travel insurance (for guests in the US, EU, and UK) or reservation insurance (for guests in FR) can be purchased separately during checkout.
Identity verification, reservation screening, payment issues, and listing availability are some reasons why you might not be able to complete a reservation.