If you notice a “plan fee" on your credit card or bank statement that seems like it’s connected to Airbnb, don't worry—it’s not an unexpected charge from Airbnb. Instead, it's a fee from your credit card company or bank when you choose to pay in installments.
Many credit cards and banks, such as Visa and Mastercard, offer installment plans to help spread out large purchases over time. When you opt into one of these plans, your statement may show the merchant’s name (ex: Airbnb) alongside the installment plan fee.
Examples of popular payment plans offered by major providers:
Airbnb purchases will always start with “AIRBNB” followed by a confirmation code, and they may also be labeled as “Travel.”
Example: AIRBNB HMD2YW - Travel
If the description isn’t displayed like this, it’s not a direct charge from Airbnb.
Installment plan charges will appear differently, depending on the credit card or bank. It may be displayed as a charge in your account.
Example: PLAN FEE - AIRBNB HMD2YK - Fee and adjustments
Since this starts with “PLAN FEE,” it's a charge from your credit card or bank, not Airbnb. If you have any additional questions, contact your credit card provider or bank.