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How-to
Collecting fees outside Airbnb
For the most part, Hosts can’t collect any additional fees or charges outside our platform unless expressly authorized by us. Here are the exceptions.
Resort fee: This can cover the cost of amenities like pool, gym, or wifi
Security deposit: A refundable deposit that can be used to cover any damage that occurs during the stay
Cleaning fee: A one-time fee used to cover the cost of cleaning
Incidentals: This can include things like valet, parking, or airport shuttle fees.
Hosts usually collect these fees before a stay, at check-in, or within 48 hours after checkout.
Note: Pet fees will now be included in the up-front price for pet-friendly listings. Pet fees don’t apply to guests with Service animals. Read our service animals policy for more information.
Security deposits can be required either by Airbnb or by Hosts. They can be based on the features of the place to stay and/or the timing of a reservation.