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How-to • Guest
If you can’t find the place you booked on the site
Hosts can choose to hide their listing at any time from search results, usually to prevent new bookings.
Before your reservation is confirmed
Hosts are encouraged to confirm reservations quickly. But if you’ve sent a trip request and the listing is now hidden, you can contact the host to find out if there’s a problem.
After confirmation
If you have a confirmed trip, it's still active, even if your host has hidden the listing. To find your itinerary, go to Trips.
You and your host can also still message through Airbnb to confirm details about check-in, checkout, and any additional information.