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How-to • Guest
Cancellations of monthly stays
If a reservation is for 28 nights or more, the long-term cancellation policy applies.
For guests
If you’re a guest, you can check your confirmation email for more details. Learn more about how to change your reservation.
If you change or cancel a monthly stay:
Your first payment might be nonrefundable, depending on the listing and how far in advance the reservation is made
If you cancel after the trip has started, the following month of the reservation is nonrefundable
Your Host can choose to offer an additional refund
Host approvals
If you’re a Host and your guest wants to change their reservation, you’ll need to approve it if:
It’s before the trip, but less than a month before the end date
The trip has started, but it’s less than a month before the end date
The guest is changing the start date, or extending the reservation
The change may happen automatically if:
It's before the trip and the reservation is still 28 nights or longer
The trip has started, but it’s a month or more until the end date
Submit a trip change request to your Host if you’d like to change the dates of your reservation. If they accept, you'll be charged or refunded, if necessary.