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How-to • Host
Your payout if a guest cancels
Sometimes, things don’t go according to plan and a guest needs to cancel. But what happens to your payout?
If your guest cancels: If they cancel either before or after a trip, they’ll be automatically refunded according to your cancellation policy.
If your guest is owed a refund: Their refund amount is deducted from your future payouts until the full amount is collected. If needed, you can give your guests an additional refund.