Location via proxy:   
[Report a bug]   [Manage cookies]                

Search

Select licence categories:

Star ratings

Animal establishment operators in England are required to be licensed and are scored on a 1-5 star rating scale by their Local Authorities.

The Paws on the Doors site provides a single access point across our current coverage area to enable you to check out the scores and licence details.

Find out more (pdf, 429kb) about how Local Authorities assess the risk, calculate the star rating and carry out their activities.

How the Star Rating Scheme works

New operators, or those that have not met minimum standards, or have evidence of poor welfare standards in the past, will be allocated a higher risk score.

Operators in business for more than a year, with a record of meeting or exceeding statutory standards, and/or a UKAS-accredited certification, will be allocated a lower risk score.

Star ratings are then calculated, although unlike other rating systems (eg Food Hygiene) they are based on a combination of risk and compliance.

For example, new operators are not capable of obtaining 1 or 5 stars on their first rating; some operators might exceed the statutory standards but if they have a higher risk band will only be allocated a maximum of 4 stars. So even those receiving 2 or 3 stars, whilst not achieving the higher standards, are nevertheless fully compliant with legislation.

At least one visit will be undertaken within the licence period granted.

Operators that keep or train animals for exhibition do not receive a star rating. Their licence is issued for three years.

Stars

Description

Licence Period Licence
Period

An operator exceeding the statutory guidance standards having been in business for more than 1 year

3 years

An operator exceeding the statutory guidance standards having been in business for less than 1 year or with a higher risk score

2 years

An operator complying with the statutory guidance standards having been in business for more than 1 year

2 years

An operator complying with the statutory guidance standards having been in business for less than 1 year or with a higher risk score

1 year

An operator falling below the statutory guidance standards or with evidence of poor animal welfare

1 year

Did you know?

Ads by Google

referee

Unlicensed Operator?

If you are concerned about malpractice or an Operator who may be operating without a licence, you can report this to the relevant Local Authority.

Follow us

facebook logo instagram logo