Take Your Shot: How Small Business Owners Can Consistently Lead at a Higher Level
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About this ebook
pursue excellence as the leader of a small business.
Take Your Shot is about the day-to-day actions and interactions that move the needle. How you mentally prepare to lead, communicate your expectations, and offer feedback are building blocks of leadership. You'll be motivated and entertained by the inspiring stories from the world of professional sports and small businesses.
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Take Your Shot - Dave Striegel
PREFACE
Timing is everything in life. I’d had a goal for some years to write a book detailing my experiences in helping people from many different walks of professional life enhance their performance and leadership skills under pressure. I had no idea just how important what I was writing about would become as I poured it all out onto paper. Just as I decided to write this book about a blueprint for small business owners to become better leaders, the COVID-19 global pandemic exploded around the world.
I’ve learned over the twenty-five years I’ve been a performance coach that performing well under ideal conditions is not particularly special. It’s when the conditions, either internally or externally, go sideways and get really difficult that you find out how mentally tough you are as an athlete, business owner, or leader. That’s when the separation between those who struggle and those who thrive takes place, and you find out who is truly prepared to navigate themselves and their teams through adversity.
So what was originally a career-long goal to write a book and share my experiences took on an urgency coming from a desire to help supply a tool for small business owners who are searching for guidance on what they can do to better lead their teams through the unprecedented times we face today.
I’ve had the privilege of working with leaders from many industries, including ones that might not seem to have an obvious connection to performing under pressure, such as the niche I’ve established in the world of dentistry. Dig deeper, and you realize there’s a tremendous amount of pressure to do great work while effectively leading a group of people and running a successful business. However, while I coach many dentists and several of the stories in this book come from dental practices, the principles and strategies I discuss are applicable to any leader in a small business.
That’s one of the best parts of studying the psychology of sports performance. It didn’t take long to realize that what helps elite athletes and coaches perform better under pressure applies just as directly to the rest of us who aren’t in the limelight. The common denominator is people who are committed to doing something they care about. They want a successful result consistently over time. This has never been so important as now when our teams, families, and communities need confident, honest, and authentic leadership.
1
WHY THE PURSUIT OF EXCELLENCE MATTERS
The ancient Greek philosopher Aristotle said: We are what we repeatedly do. Excellence, then, is not an act, but a habit.
While sitting in the stands at the alpine ski venue for the 2002 Winter Olympic Games in Park City, Utah, I was reflecting upon the power of habit. Nervous with anticipation for the ski competition, I was thinking, This is what sports are all about.
I was in Park City to cheer on my client and friend, Erik Schlopy, who was competing in multiple events at what would be his second of three Olympic Games.
The excitement in the air was palpable, but not because of my natural pride and competitiveness in wanting Erik and the US team to do well. Rather, the positive energy was from the knowledge that so many athletes and coaches, regardless of their nationality, had committed themselves to pursue excellence in sports. This was their time.
A rare few would perform well enough to win a medal. Most would not. All would be able to say they entered the ring and gave it their best. There is tremendous honor in that, and it is what binds all the Olympics participants together. It is also what binds everyone together who strives for excellence in what they do. President Teddy Roosevelt famously spoke about those valiant enough to enter the arena; the courage to do so is something we should value.
Erik is a valiant competitor you want your child to emulate. Not because he set records or won Olympic gold. Others did that. Not because he became a worldwide celebrity or an endorsement magnet. Others did that, too. Erik is a quintessential role model because he epitomized the pursuit of excellence throughout his career. He fought through unimaginable adversity for over twenty years, never giving up hope and relentlessly pushing himself to become the best he could be. He is a great example of why pursuing excellence matters, not just for the victors but even more so for the masses who don’t experience victory, or what our culture would define as the ultimate success.
You might think that having a last name like Schlopy would mean you would be destined to become a world-class alpine skier. You would be right. Erik started competing at a young age and, from the beginning, showed a gift for balancing fearless speed with precise technique. He also demonstrated a competitive quality that might have come across as annoying to adults but would end up being a key to the perseverance he would show throughout his sports career and beyond.
He just would not give up, no matter how lopsided the odds or the score. He said, If I was behind 19-2 at ping pong, I’d keep fighting, then right away want to play again.
What is fascinating, though, is that for Erik, the desire to do better was more about him growing than about beating the opponent. He wanted to improve, not just win. That is pursuing excellence.
He and I met in the late nineties as he searched for ways to improve his performance and climb the ultracompetitive mountain known as World Cup skiing.
Unless you are an alpine skiing fan, you probably have not heard of Erik. Most elite and even world-class alpine skiers from the United States spend their careers in relative anonymity—except when the Winter Olympics come around and only then if they win a medal. Yet, there is so much to learn from people like Erik, the ones who don’t end up on the podium.
Being the best is such a relative term. Erik was a world-class alpine skier for twenty years. Not bad for a guy who, in 1993, experienced a crash while competing in the FIS Alpine World Ski Championships that was so horrific it nearly ended his life, let alone his career.
In a January 2020 blog interview with REAL Trends, a real estate consulting firm, Erik described the crash. I was young and lacking experience, and I shot into the air at seventy mph,
he said. I landed on my butt and compressed six vertebrae, displaced my sternum, broke several ribs, punctured my lung, and bit my tongue almost all the way off.
¹
If you are not queasy, you are not human.
No one would have faulted him had he decided to put away his skis and get a real job. Yet, one year after the crash, Erik qualified for the 1994 Olympics. Yeah, one year.
He went on to compete in the 2002 Winter Games in Utah as well as the 2006 Winter Games in Turin, Italy. He was a seven-time national champion; was named to six US world championship teams; finished third overall on the 2001 FIS Alpine World Cup season circuit in the giant slalom; and was the bronze medalist at the 2003 FIS World Championships, also in the giant slalom.
By all accounts, Erik had one of the longest and most successful careers in US ski racing history and was one of the best all-around alpine skiers in the world for upwards of twenty years, culminating in his induction into the US Ski and Snowboard Hall of Fame in 2014. Yet, I bet you have not heard of him.
That is okay because fame was never his motivator. Ask him what his greatest athletic accomplishment was during his career, and he will mention the consistency and resilience he showed for all those years on the World Cup circuit. Even during the toughest times, he did not quit.
Ask him what he is most proud of in his life, and skiing does not come up. He will enthusiastically tell you about striving to be a great husband to his wife, Olympic gold medalist swimmer Summer Sanders, and dad to their two children, Skye and Spider. In fact, his realization that his singular priority was to be an active participant in his wife’s and children’s lives is what led to him deciding to retire from competitive skiing in 2009.
Erik’s transition to a non-sports life was not easy. He came to find there were woefully few resources to assist athletes in the variety of important aspects of excelling outside of sports. But after hacking around in the jungle for a couple of years, he found his way.
He has developed knowledge and skill for real estate that has led to a primary leadership role in a family residential real estate business in his hometown of Park City while simultaneously building a commercial, multi-family real estate company that feeds his need for challenge and growth. He is clear about one thing: he works to live, not the other way around.
Just as when he was skiing, his life’s purpose is focused on the process. Every day, he applies what he learned during his skiing career to pursue excellence in his second career as well as his family life. Why? Because, as he says, "You only have